Like Tree0Likes

Is Sonic dying???

Reply
Old 04-16-2004, 02:02 PM
  #1
Registered
Thread Starter
 
blown formula's Avatar
 
Join Date: Feb 2001
Location: Lake Eufaula, Ok.
My Boats: 312 Formula & 31SS Sonic
Posts: 1,506
Default Is Sonic dying???

What's the deal with Sonic??? I called a week ago & could not reach ANYONE!! No telephones in production, no parts persons, NO ONE!! Left a message with the receptionist and no one has called yet. I know about the supposed "merger", but Sonic has a call director that specifies production, sales & parts. None of the phones are ansered except by the Sonic receptionist who I left a "important" flag on the call back request. So much for factory responsiveness to customers & owners.

Bah-humbug!!
blown formula is offline  
Reply With Quote
Old 04-16-2004, 02:06 PM
  #2
Registered
Trade Score: (1)
 
HiPerf2000's Avatar
 
Join Date: Oct 2000
Location: N.E.
My Boats: Sonic
Posts: 4,072
Default

I was at the factory last weekend. They are moving most of the production to another facility so it was kind of hectic.

Mindi from Dollar was also there setting up her side of things. She told me that they will be handling most of the Sonic parts orders from now on. She was extremely nice and easy to get along with.

You may want to try getting in touch with her. She can probably help you with what you need, or get you the right person to talk to.

Mark
HiPerf2000 is offline  
Reply With Quote
Old 04-16-2004, 02:19 PM
  #3
Registered
Trade Score: (1)
 
rchevelle71's Avatar
 
Join Date: Aug 2003
Location: Boca Raton
My Boats: 1982 Pantera 24sport
Posts: 7,392
Default

YES,

I mean NO, Sonic is NOT dyeing, it is just REAL hectic right now, they are trying to get out of the building so Doller can get in, and move all of their stuff out, Get dollers stuff in, Painting the building, cutting up old molds, and filling Dumpsters with years of stuff.....etc. Its fun to watch

YES, meaning call Doller, Mindi, or Art will hook ya up
rchevelle71 is offline  
Reply With Quote
Old 04-16-2004, 02:51 PM
  #4
Registered
 
Join Date: Jan 2001
Location: Fredericksburg, VA
Posts: 283
Default

Yes they are quite busy down there.

I would like to thank Mindi, Dana and the crew at Dollar Offshore for my parts that I ordered, as usual.....FIRST CLASS SERVICE.

Sonic is in a little bit of a transition stage moving items, but hey you can still buy a beach towel at the Hollywood Plant for $40-50.00

I stopped down a couple of weeks ago, and the place will be nice and back to business as usual I'm sure in a couple of weeks
Thunder32 is offline  
Reply With Quote
Old 04-17-2004, 12:13 AM
  #5
Registered
Thread Starter
 
blown formula's Avatar
 
Join Date: Feb 2001
Location: Lake Eufaula, Ok.
My Boats: 312 Formula & 31SS Sonic
Posts: 1,506
Default

All that seems to answer the question except for one thing!!

Why does the receptionist not TELL callers they are moving & to call Doller for parts or information?? It was not parts I was calling about, but I did want some information... That is not Mindi's or Dollers deal.
Sorry, but Sonic has really dropped the ball here. Understanding begins with information why no callbacks will be made, rather than a promise of one and not following thru.... a simple statement to the effect:

"We are in the process of moving the production & sales facility, please call back in one week" (or however long needed)"
... or better yet, assign one employee per day to take/return calls during the move. Easy & effective & no one gets neglected or ignored. But above all, do not promise something you cannot or will not do.

Last edited by blown formula; 04-17-2004 at 12:16 AM.
blown formula is offline  
Reply With Quote
Old 04-17-2004, 07:58 AM
  #6
Charter Member #1055/Moderator
Charter Member
Trade Score: (1)
 
GO4BROKE's Avatar
 
Join Date: Feb 2001
Location: CNY
My Boats: Sonic 386
Posts: 4,579
Default

Quote:
Originally posted by Fever Mike
Isn't Sonic going to be built by Dakota (a fishing boat company) at the Dakota plant?
Actually Dakota's will be built using Sonic's process, they make some military boats and would like to be small arms bullet proof. The Dakota plant will be production, the sonic facility will be sales/service.
__________________
[img][/img]
GO4BROKE is offline  
Reply With Quote
Old 04-17-2004, 03:30 PM
  #7
Registered
 
BigMike's Avatar
 
Join Date: Dec 2000
Location: SW FL, USA
My Boats: 2014 Contender
Posts: 412
Default

The Sonic dealer in St. Pete is gone. They did not last long at all. Does anybody know if they moved or did they go under? I drove by yesterday the gates were locked and the yard empty.

Mike
BigMike is offline  
Reply With Quote
Old 04-17-2004, 06:09 PM
  #8
Charter Member
Charter Member
 
P Offshore's Avatar
 
Join Date: Jan 2003
Location: GLOC
My Boats: 44 MTI , 42 Fountain SSM 6's, 36 Cigarette Gladiator, 28 Cigarette
Posts: 1,345
Default

Sonic does not forward the calls because marketing and sales will remain at the old plant with the new Doller. The production/building and design (ie glasswork, molds etc... will be at the new facility. If you listen to the message it tells you how to dial extensions or reach the operator, at least it did last week.
I HERE THE RACE TEAM WILL BE BACK ALSO.
P Offshore is offline  
Reply With Quote
Old 04-17-2004, 06:13 PM
  #9
Charter Member #1055/Moderator
Charter Member
Trade Score: (1)
 
GO4BROKE's Avatar
 
Join Date: Feb 2001
Location: CNY
My Boats: Sonic 386
Posts: 4,579
Default

Quote:
Originally posted by Fever Mike
I Google and Yahoo searched for Dakota or the holding company's name Boat Works and found nothing. I have not heard of Dakota and want to find out more about them. All I could find was Dakota Jon Boats! That can't be it!

NADA does not show Dakota either.
Yeah, I never heard of them before the merger either. BUT they build fishing boats. I never did understand why anyone would want to get a nice boat dirty with guts, etc.
__________________
[img][/img]
GO4BROKE is offline  
Reply With Quote
Old 04-17-2004, 07:34 PM
  #10
Registered
 
ROADHOG's Avatar
 
Join Date: Mar 2001
Location: Walled Lake Michigan
My Boats: 2012 Renegade 32 CC Twin 300 Verado's
Posts: 607
Default

Talked with Fred on Thursday, Had no trouble getting through athis time. Some times when I call the recepstionist puts you on hold and takes a while to get back with you.
ROADHOG is offline  
Reply With Quote
Reply

Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
dyno
General Q & A
11
01-17-2006 02:46 PM
Tantrum
General Boating Discussion
32
12-01-2003 12:40 PM
OutlawBayB
General Boating Discussion
40
06-11-2002 05:40 PM



Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 12:31 PM.


Copyright 2011 OffShoreOnly. All rights reserved.