Like Tree0Likes

Legal help Needed (kind of long story)

Reply
Old 06-03-2004, 12:00 PM
  #1
Registered
Thread Starter
 
BajaFresh's Avatar
 
Join Date: Mar 2003
Location: Smith Valley, NV
My Boats: 32' Envision Illusion
Posts: 1,435
Default Legal help Needed (kind of long story) UPDATE

The transmission in my Dually went out on the way back from the Havasu poker run (April 26). I was stuck in the podunk town of Needles, CA so I didnít have many choices to get it repaired. I found a shop that advertised in the local yellow pages and had them look at it. It needed a complete rebuild with torque converter and cost me $2600. I know this was steep but I was stuck and needed it done. After the rebuild the truck ran great, better than before it broke. I also got much better gas mileage on the way home (about 300 miles).

On May 9 with less than 500 miles on the rebuild, while at a friends house in Orange, the trans failed again with the same symptoms, would shift past second gear. I called the shop in Needles and spoke to the secretary, Tina. She said she would have the owner, Bob call me when he gets in. I spent the next week calling them every day and got the run around, Bobís not here, heíll call back, etc. On Thursday (May 13) Tina told me they were trying to find a local trans shop in my area that they could work with so I wouldnít have to tow the truck back to Needles (itís a crew cab dually so not easy to tow). I checked and found three trans shops and two GM dealers and gave those phone numbers to Tina.

On Monday, May 17 I spoke to Tina and Bob had not contacted any of the shops. I brought the truck to one of the shops myself and explained the situation to Tony, the owner. Tony was very helpful and said he will call Bob. Tony got the run around for two days too but on Wednesday (May 19) finally talked to Bob. Tony told him he had better take care of this problem or I was going to take legal action. Bob said to check it out and if needed, would ship out a new trans.

Iíve been calling Tony every day for an update and he has said he hasnít found out the problem yet, heíll call me back. Then he doesnít! I had my friend, Jim stop by there yesterday (Orange is about 60 miles from me) to see what was up with Tony. By now I had doubts if the truck had even been looked at. Jim said the truck was in the shop and Tony was working on it. I spoke to Tony this morning and told him this is getting out of hand. The truck has been down for three weeks with no progress. Tony empathized and said heíd like it done as well but didnít want to alienate Bob and then Iíd have to pay him and take Bob to court. He wants to try to resolve this with no out of pocket expense on my part. I told Tony I appreciate that but at this point, I just want my truck back. He is supposed to call me at 1PM today with a resolution.

So Iím trying to figure out my next step here. Should I bring the truck to another shop? Should I tell Tony to just fix it, pay for it and sue Bob? Should I tow the truck back to Needles and make Bob pay for the tow? I thought a phone call to bob from an attorney might get the ball rolling. I just want my truck back!

Last edited by Baja Fresh; 06-10-2004 at 01:27 AM.
BajaFresh is offline  
Reply With Quote
Old 06-03-2004, 12:37 PM
  #2
Registered
 
Semper Fi's Avatar
 
Join Date: Oct 2000
Location: SoCal
Posts: 4,234
Default Re: Legal help Needed (kind of long story)

Quote:
Originally Posted by Baja Fresh
The transmission in my Dually went out on the way back from the Havasu poker run (April 26). I was stuck in the podunk town of Needles, CA so I didnít have many choices to get it repaired. I found a shop that advertised in the local yellow pages and had them look at it. It needed a complete rebuild with torque converter and cost me $2600. I know this was steep but I was stuck and needed it done. After the rebuild the truck ran great, better than before it broke. I also got much better gas mileage on the way home (about 300 miles).

On May 9 with less than 500 miles on the rebuild, while at a friends house in Orange, the trans failed again with the same symptoms, would shift past second gear. I called the shop in Needles and spoke to the secretary, Tina. She said she would have the owner, Bob call me when he gets in. I spent the next week calling them every day and got the run around, Bobís not here, heíll call back, etc. On Thursday (May 13) Tina told me they were trying to find a local trans shop in my area that they could work with so I wouldnít have to tow the truck back to Needles (itís a crew cab dually so not easy to tow). I checked and found three trans shops and two GM dealers and gave those phone numbers to Tina.

On Monday, May 17 I spoke to Tina and Bob had not contacted any of the shops. I brought the truck to one of the shops myself and explained the situation to Tony, the owner. Tony was very helpful and said he will call Bob. Tony got the run around for two days too but on Wednesday (May 19) finally talked to Bob. Tony told him he had better take care of this problem or I was going to take legal action. Bob said to check it out and if needed, would ship out a new trans.

Iíve been calling Tony every day for an update and he has said he hasnít found out the problem yet, heíll call me back. Then he doesnít! I had my friend, Jim stop by there yesterday (Orange is about 60 miles from me) to see what was up with Tony. By now I had doubts if the truck had even been looked at. Jim said the truck was in the shop and Tony was working on it. I spoke to Tony this morning and told him this is getting out of hand. The truck has been down for three weeks with no progress. Tony empathized and said heíd like it done as well but didnít want to alienate Bob and then Iíd have to pay him and take Bob to court. He wants to try to resolve this with no out of pocket expense on my part. I told Tony I appreciate that but at this point, I just want my truck back. He is supposed to call me at 1PM today with a resolution.

So Iím trying to figure out my next step here. Should I bring the truck to another shop? Should I tell Tony to just fix it, pay for it and sue Bob? Should I tow the truck back to Needles and make Bob pay for the tow? I thought a phone call to bob from an attorney might get the ball rolling. I just want my truck back!
I've had a few tranny's go out on my '99 F-350 over the past few years. You have to find a shop that is in the ATRA (Automatic Transmission Rebuilders Association) It is like a gurantee for a certain amount of miles/ years. If you have your tranny rebuilt somewhere (maybe far from home) and it has a problem or breaks, then you can go to your nearest ATRA transmission shop and they will fix it and you don't get charged. It does work!! Find out if either shop (hopefully the one in Needles) is an ATRA member. Here's ATRA's website.... www.atra.com

Good luck,
Gerard
Semper Fi is offline  
Reply With Quote
Old 06-03-2004, 03:19 PM
  #3
Registered
Thread Starter
 
BajaFresh's Avatar
 
Join Date: Mar 2003
Location: Smith Valley, NV
My Boats: 32' Envision Illusion
Posts: 1,435
Default Re: Legal help Needed (kind of long story)

Thanks Gerard.

The shop in Orange is a member but the one in Needles is not.
BajaFresh is offline  
Reply With Quote
Old 06-03-2004, 04:50 PM
  #4
Registered
 
Semper Fi's Avatar
 
Join Date: Oct 2000
Location: SoCal
Posts: 4,234
Default Re: Legal help Needed (kind of long story)

Quote:
Originally Posted by Baja Fresh
Thanks Gerard.

The shop in Orange is a member but the one in Needles is not.
Glad to help. I learned the "hard way" with the tranny problem also. I will only go to an ATRA shop now.
Semper Fi is offline  
Reply With Quote
Old 06-03-2004, 05:03 PM
  #5
Registered
 
thisistank's Avatar
 
Join Date: Aug 2001
Location: Channel Islands, So. Cal.
My Boats: Making the best in the industry BETTER for over 25 years...... Lip-Ship Performance 305-933-9988
Posts: 10,674
Default Re: Legal help Needed (kind of long story)

Al, I know it sucks...But you should pay for the truck to get fixed and sue the sh!t out of Bob. Include in the suite the milage/tow of the truck to the new location, the new tranny and the expense of a rental while your truck has been down.

The whole situation sounds f*cked. Sorry to hear the probs.

Tank
thisistank is offline  
Reply With Quote
Old 06-03-2004, 05:17 PM
  #6
Registered
Thread Starter
 
BajaFresh's Avatar
 
Join Date: Mar 2003
Location: Smith Valley, NV
My Boats: 32' Envision Illusion
Posts: 1,435
Default Re: Legal help Needed (kind of long story)

It is f*cked, Tank. Especially 'cause I sold my other truck and the dually is now my only truck. Good thing I didn't have any Memorial Day boating plans. Tony (Orange Trans) just called and said they are replacing a plate that goes on the valve body. If that doesn't fix it Bob will ship out a new trans and pay Tony to install. Tony will call me by end of day today. We'll see. I don't want to wait 3 more weeks for a new trans to show up! Bob better ship it out tomorrow and have it here by Monday at the latest.
BajaFresh is offline  
Reply With Quote
Old 06-03-2004, 08:32 PM
  #7
Registered
 
Reed Jensen's Avatar
 
Join Date: Dec 2003
Location: Los Angeles California
Posts: 8,301
Default Re: Legal help Needed (kind of long story)

Quote:
Originally Posted by Baja Fresh
It is f*cked, Tank. Especially 'cause I sold my other truck and the dually is now my only truck. Good thing I didn't have any Memorial Day boating plans. Tony (Orange Trans) just called and said they are replacing a plate that goes on the valve body. If that doesn't fix it Bob will ship out a new trans and pay Tony to install. Tony will call me by end of day today. We'll see. I don't want to wait 3 more weeks for a new trans to show up! Bob better ship it out tomorrow and have it here by Monday at the latest.
**** man... just sell that broken down heap and get some flash ride so you can attract a blood sucking woman ........
Reed Jensen is offline  
Reply With Quote
Old 06-03-2004, 10:54 PM
  #8
Registered
Thread Starter
 
BajaFresh's Avatar
 
Join Date: Mar 2003
Location: Smith Valley, NV
My Boats: 32' Envision Illusion
Posts: 1,435
Default Re: Legal help Needed (kind of long story)

Sh!t, Reed, I just sold my "flash" truck just to avoid the blood suckers!

Tony from Orange just called me and told me they pulled the valve body and all the solinoids are the old ones. The Needles shop was supposed to replace them and charged me $308 for new ones. I am going to have Tony pull the trans and replace everyhting that wasn't done by Bob (in Needles) and tell Bob to pay Tony. If Bob doesn't come through then I just going to take him to court. I hate getting focked with like that!
BajaFresh is offline  
Reply With Quote
Old 06-10-2004, 01:31 AM
  #9
Registered
Thread Starter
 
BajaFresh's Avatar
 
Join Date: Mar 2003
Location: Smith Valley, NV
My Boats: 32' Envision Illusion
Posts: 1,435
Default Re: Legal help Needed (kind of long story)

Well, it looks like I'm going to small claims court. The tranny is fixed but the Needles hsop never came through with $. Bob in Needles kept telling Tony in Orange that he would call with a credit card number but never did. He even lied to me when I called and said he was on the other line with Tony as we spoke. When I called Tony I was told he never spoke to them! I hate being lied to!

I paid $614 for the repair and have my trcuk back. Now I have filed a complaint with the state dept of consumer affairs and bureau of auto repairs asking for full refund and for them to pull Bob's license. If they don't do anything then it's off to small claims.

Why can't people just do the right thing and take care of their fock ups!?!?
BajaFresh is offline  
Reply With Quote
Old 06-10-2004, 02:12 AM
  #10
Registered
 
PhantomChaos's Avatar
 
Join Date: Dec 2000
Location: Bell Canyon, CA
My Boats: Formula FASTech 382 Sunseeker Apache 45
Posts: 12,756
Default Re: Legal help Needed (kind of long story)

Wow.....total bummer!!! Al...sounds like you have a plan in place and glad you have your truck back!
PhantomChaos is offline  
Reply With Quote
Reply

Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
nordic95
General Boating Discussion
21
07-31-2007 11:54 AM
MILD THUNDER
General Boating Discussion
28
02-22-2006 11:34 PM
2112
General Boating Discussion
38
07-23-2004 03:58 AM
MegaByte*3
General Boating Discussion
25
10-18-2002 04:41 PM



Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 09:12 PM.


Copyright 2011 OffShoreOnly. All rights reserved.