Rip off
03-07-2005, 09:59 AM
#11
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Re: Rip off
Originally Posted by WETTE VETTE
I personally won't do major business with a shop that is further than a couple hour drive from my house. Doing business face to face is so much more effective in my opinion plus the shop then knows you may show up at any time to check things out. If you already have the engine and you agreed to a delivered price, which you paid then why pay the shipping bill? Just my .02!
Craig
Craig
03-07-2005, 06:42 PM
#12
B-MAX REPAIR
Platinum Member
Re: Rip off
All The Motor's I Have Had In Motor Shops Not One Of Have Been On Time. Talking To Other People This Is True With Even The Best Name Builders. I Think You Have To Get Use To This They Will Never Change. Their Always Late, No Matter What They Promise You!
03-07-2005, 08:12 PM
#13
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Re: Rip off
Originally Posted by Dredgeking
that's exactly how i was treated until i began to question his lack of work and extra charges. he charged me for several items that he did not perform.
here is my original thread:
Derebery Poor Service Thread
He tried to charge me for things like blue printing the engine and then not doing the work. The quote he provided had a lot of work listed for the price. it appeard to be a good deal. First he orders the wrong headers (more expensive) and then wants me to pay for them. I decide i won't pay his high prices and i'll buy my own damn headers. he tells me he won't give me a warranty since he is not installing the headers. he quoted a 1 year warranty.
here is my original thread:
Derebery Poor Service Thread
He tried to charge me for things like blue printing the engine and then not doing the work. The quote he provided had a lot of work listed for the price. it appeard to be a good deal. First he orders the wrong headers (more expensive) and then wants me to pay for them. I decide i won't pay his high prices and i'll buy my own damn headers. he tells me he won't give me a warranty since he is not installing the headers. he quoted a 1 year warranty.
03-07-2005, 10:53 PM
#14
Gold Member
Gold Member
Re: Rip off
Originally Posted by Troutly
I have to disagree with some of you. Businesses run like this will not get my business, nor is it acceptable. I can understand a missunderstanding here or there for a few bucks, but a quote is a quote! You do not go over it unless the paying party understands why and is complete agreement. Otherwise, you eat it as it is your screw up, not the customers.
As for delivery time....3 months past promised date is B as in B and S as in S. Are you telling me a business that has been around awhile can't figure out how long it will take to build and ship what they do for a living?? It is their business, they should know it. Now, if there is a parts supply issue, then be honest with the customer, don't make chit up or not return calls. Tell them the TRUTH and works things out with them.
It is all about customer service. Remember, business would not exist if there were not customers for their product...
03-17-2005, 06:14 AM
#15
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Location: Torrance, California
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Re: Rip off
Originally Posted by Troutly
I have to disagree with some of you. Businesses run like this will not get my business, nor is it acceptable. I can understand a missunderstanding here or there for a few bucks, but a quote is a quote! You do not go over it unless the paying party understands why and is complete agreement. Otherwise, you eat it as it is your screw up, not the customers.
As for delivery time....3 months past promised date is B as in B and S as in S. Are you telling me a business that has been around awhile can't figure out how long it will take to build and ship what they do for a living?? It is their business, they should know it. Now, if there is a parts supply issue, then be honest with the customer, don't make chit up or not return calls. Tell them the TRUTH and works things out with them.
It is all about customer service. Remember, business would not exist if there were not customers for their product...
03-17-2005, 06:22 AM
#16
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Re: Rip off
Originally Posted by WILDTHING TAZ
All The Motor's I Have Had In Motor Shops Not One Of Have Been On Time. Talking To Other People This Is True With Even The Best Name Builders. I Think You Have To Get Use To This They Will Never Change. Their Always Late, No Matter What They Promise You!
03-17-2005, 06:41 AM
#17
Gold Member
Gold Member
Re: Rip off
Originally Posted by WETTE VETTE
I personally won't do major business with a shop that is further than a couple hour drive from my house. Doing business face to face is so much more effective in my opinion plus the shop then knows you may show up at any time to check things out. If you already have the engine and you agreed to a delivered price, which you paid then why pay the shipping bill? Just my .02!
Craig
Craig
03-17-2005, 07:20 AM
#18
Re: Rip off
Originally Posted by Troutly
I have to disagree with some of you. Businesses run like this will not get my business, nor is it acceptable. I can understand a missunderstanding here or there for a few bucks, but a quote is a quote! You do not go over it unless the paying party understands why and is complete agreement. Otherwise, you eat it as it is your screw up, not the customers.
As for delivery time....3 months past promised date is B as in B and S as in S. Are you telling me a business that has been around awhile can't figure out how long it will take to build and ship what they do for a living?? It is their business, they should know it. Now, if there is a parts supply issue, then be honest with the customer, don't make chit up or not return calls. Tell them the TRUTH and works things out with them.
It is all about customer service. Remember, business would not exist if there were not customers for their product...
03-17-2005, 07:24 AM
#19
21 and 42 footers
Platinum Member
Re: Rip off
Originally Posted by Troutly
I have to disagree with some of you. Businesses run like this will not get my business, nor is it acceptable. I can understand a missunderstanding here or there for a few bucks, but a quote is a quote! You do not go over it unless the paying party understands why and is complete agreement. Otherwise, you eat it as it is your screw up, not the customers.
As for delivery time....3 months past promised date is B as in B and S as in S. Are you telling me a business that has been around awhile can't figure out how long it will take to build and ship what they do for a living?? It is their business, they should know it. Now, if there is a parts supply issue, then be honest with the customer, don't make chit up or not return calls. Tell them the TRUTH and works things out with them.
It is all about customer service. Remember, business would not exist if there were not customers for their product...
