Dream Boat Destroyed... PLEASE HELP!
12-28-2003, 08:37 AM
#1
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Dream Boat Destroyed... PLEASE HELP!
At First we will begin without naming names. The manufacturer and the marine shop has not done anything yet, so I wont cuss up a storm yet.
The day before Christmas we received a call on our boat. The boat was in the shop for 3 months over a leak after the Tampa/St. Pete race. We sat back, missed Orange beach and waited for our boat. The day after Christmas we received a call that the boat was put onto the trailer wrong and that there was some damage. He said his Firberglass man was coming in and the boat would be ready next week Suspicous, we went to the dealer unannounced and found a horrific site. Our boat wasnt put on the trailer wrong... it was shoved on the trailer, and when the idiot mechanic pulled it from the water he forgot to lock the safety latch. Our brand new boat slid DOWN the ramp and tore the bottom of our boat to pieces. Worse off... The engine wasnt trimmed, so it was SHOVED up into the boat, causing the hydralics not to function. Upon closer expection the fin on the bottom of our engine was CUT and shaved to make it look like it wasnt damaged. The boat, the trailer and no telling what else is destoryed.
Heres the clencher... My fiance mad at the time DEMANDEd to talk to the service manager or owner. Noone was around so they sent two idiots out to talk to us. The girl said "Oh we have had a bad winter and the water is low, so it hit the trailer." Unless their dock defies nature... the ocean never runs out of water.... or am i wrong?
Then upon viewing the hydralics, the man yells, well.. its low on fluid. Ok... So my finance climbs up into the boat to find that the fluid is still almost full. A full hour of bs and I had enough. According to her it hit the trailer wrong... The trailer doesnt touch, doesnt come close to the center of the boat. However the WHOLE underneith is destroyed.
And they can glass it....
On the sides, our baby was scratched to heck and all i got was... "OH WE DIDNT DO THAT!" as if we did that. If any of you racers remember our boat... it was immaculate! I was told by several of you that it was a beautiful, scratch free boat!
I dont know what to do guys. We volunteer, and I do your flags now and then... Im SICK! My poor finace is sick.. They keep saying that they will do glass work that all is fine... but what about the damage from the hit? Wont that damage the engine or other areas that we cant see. Im hoping someone had the same problem.
Can we make them give us a new boat?
We asked the manufactuer for a brand new boat. We CANT take this boat back. The damage to it is far too bad. If they think they can sell it, THEY should fix it up, and sell it at their marina and give us a brand new boat. It only had 100 hours on it, AND has been in the shop for 6 months of the first year.
My fiance doesnt know I sent this on offshore... Please give me advice. To keep peace I will not name the dealership nor the manufactuer. That is, not unless they try to screw us over.
Please help...
Flag Girl
The day before Christmas we received a call on our boat. The boat was in the shop for 3 months over a leak after the Tampa/St. Pete race. We sat back, missed Orange beach and waited for our boat. The day after Christmas we received a call that the boat was put onto the trailer wrong and that there was some damage. He said his Firberglass man was coming in and the boat would be ready next week Suspicous, we went to the dealer unannounced and found a horrific site. Our boat wasnt put on the trailer wrong... it was shoved on the trailer, and when the idiot mechanic pulled it from the water he forgot to lock the safety latch. Our brand new boat slid DOWN the ramp and tore the bottom of our boat to pieces. Worse off... The engine wasnt trimmed, so it was SHOVED up into the boat, causing the hydralics not to function. Upon closer expection the fin on the bottom of our engine was CUT and shaved to make it look like it wasnt damaged. The boat, the trailer and no telling what else is destoryed.
Heres the clencher... My fiance mad at the time DEMANDEd to talk to the service manager or owner. Noone was around so they sent two idiots out to talk to us. The girl said "Oh we have had a bad winter and the water is low, so it hit the trailer." Unless their dock defies nature... the ocean never runs out of water.... or am i wrong?
Then upon viewing the hydralics, the man yells, well.. its low on fluid. Ok... So my finance climbs up into the boat to find that the fluid is still almost full. A full hour of bs and I had enough. According to her it hit the trailer wrong... The trailer doesnt touch, doesnt come close to the center of the boat. However the WHOLE underneith is destroyed.And they can glass it....
On the sides, our baby was scratched to heck and all i got was... "OH WE DIDNT DO THAT!" as if we did that. If any of you racers remember our boat... it was immaculate! I was told by several of you that it was a beautiful, scratch free boat!
I dont know what to do guys. We volunteer, and I do your flags now and then... Im SICK! My poor finace is sick.. They keep saying that they will do glass work that all is fine... but what about the damage from the hit? Wont that damage the engine or other areas that we cant see. Im hoping someone had the same problem.
Can we make them give us a new boat?
We asked the manufactuer for a brand new boat. We CANT take this boat back. The damage to it is far too bad. If they think they can sell it, THEY should fix it up, and sell it at their marina and give us a brand new boat. It only had 100 hours on it, AND has been in the shop for 6 months of the first year.
My fiance doesnt know I sent this on offshore... Please give me advice. To keep peace I will not name the dealership nor the manufactuer. That is, not unless they try to screw us over.
Please help...
Flag Girl
12-28-2003, 01:16 PM
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Joe is right ...Maybe there is a lawyer on here that could put you in the right direction. As posted in GD, attempt to get an estimate from an outside source, approach the owner of the Marina and see if they are willing to make things right. Give him one shot. Call your insurance Co. and document everything. the insurance co. may just carry the ball.
Good luck
Good luck
Platinum Member
01-01-2004, 02:00 PM
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Going to a Lawyer and formerly doing something first is a mistake. First go to your states Attorney general, department of consumer protection. They are there for us, that is why we pay taxes.
They have been a great help to me in the past, with the boating industry, only thing is though if you "formally" move forward in civil court with a personal lawyer they cannot help you by policy. So let them try first to correct the situation, it will not cost you a dime to have them review the case, and if the manufacturer is trying to fu[k you over, also include a BBB complaint. Won't help much, but does compound the crooks problems.
If the Attorney general finds they cannot help, then you should pursue the company formally using your personal lawyer in civil court.
No harm talking to your private attorney while working things out, just do not have him send any letters or file any suits until the Attorney general has a chance to review the case. Best thing is, even in the review phase the attorney general contacts the company for there side of the story, and I will tell you, just that has made manufacturers change there tunes, none of them want to screw with the state government. They snapped right to attention when I did it, and everything worked out immediately.
Just remember, whether you use a private attorney, the attorney general, your insurance company or someone else, document everything in detail.
JK
They have been a great help to me in the past, with the boating industry, only thing is though if you "formally" move forward in civil court with a personal lawyer they cannot help you by policy. So let them try first to correct the situation, it will not cost you a dime to have them review the case, and if the manufacturer is trying to fu[k you over, also include a BBB complaint. Won't help much, but does compound the crooks problems.
If the Attorney general finds they cannot help, then you should pursue the company formally using your personal lawyer in civil court.
No harm talking to your private attorney while working things out, just do not have him send any letters or file any suits until the Attorney general has a chance to review the case. Best thing is, even in the review phase the attorney general contacts the company for there side of the story, and I will tell you, just that has made manufacturers change there tunes, none of them want to screw with the state government. They snapped right to attention when I did it, and everything worked out immediately.
Just remember, whether you use a private attorney, the attorney general, your insurance company or someone else, document everything in detail.
JK
01-01-2004, 11:58 PM
#10
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I may be stating the obvious here but you have taken pictures, right? I would get them asap before any work is done to it. A picture is worth a thousand words in court and with claims officers, etc Especially when debating the extent of damage - trust me I've been here on this one!!!!
