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Any experience with Allstate?
Looking at switching everything over to them, price and coverage is better than I currently have. My big question is how do thy handle their claims?
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Run far away and fast
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Can you elaborate any?
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Originally Posted by 82predictor
(Post 4279045)
Run far away and fast
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I deal with them as a body shop I will not give a car back till I get paid. Owner thought he had full coverage no car rental. Check is in the mail. I called and they gave an excuse owner called maybe check is in the mail now. 25 years with Allstate 1 car
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I paid for a full year of insurance for my boat (slingshot) in August of 2013. I read my policy over the winter and found in the fine print that the boat was not covered while being towing behind a vehicle. I do not have full coverage on my truck (rat 2500hd at the time, now rat 3500hd) and immediately shat a brick. Then did more research and found that my agent had my vessel at a top speed of 55 mph and stated it had 1 575hp engine. This is after I corrected this in the application and signed and returned stating top speed of 90 and two 575hp engines when the policy was originally written. Apparently they either forged my signature or whited out my corrections and sent it in regardless.
When I found that this insurance was basically worthless I called and cancelled and asked for a refund for the 4.5 months that had not been used yet. I was told when a policy is paid in full that if it is cancelled you forfeit the money paid for the policy. I called my agent they looked into it for two days and came to the same conclusion that the main all state agent told me on the phone, that I would be getting no refund on my early cancellation. This policy cost me $1700 and some change so it was a healthy chunk I should have received back. I immediately dropped all my other insurance with all state and switched the boat to wakezone with stacey who has been awesome (even got me a free day to use my boat in november when it was 80 degrees here and it was supposed to be in lay up). My home, auto and umbrella are now under erie insurance and my agent couldn't believe the loopholes in my home owner's policy through all state. I should have known better being in the auto biz and seeing the corners all state cuts when repairing customers cars but I was in a bind buying the boat and needed insurance within a day to pick the boat up. In hindsight I was very lucky I didn't need to make a claim because I'm sure It would have been a nightmare, I pretty much flushed $1700 down the toilet to have a piece of paper that said I had insurance for 7.5 months. Sorry for the rant, like I said run fast and far away. If you have all state and your boat does more than 65mph or if you are towing your boat behind your vehicle you do not have insurance. Read your policy, every line, it will blow your mind. |
Agreed. I had Allstate for years, home, autos and boats. Had a claim on my boat last fall, and while they did pay the claim, they more than doubled my insurance premium. I had also paid for a full year and when I called and cancelled my policy, expecting a refund, they told me that I owed them $90. This was about 2 months in on a full year's premium payment. They have been sending me a bill for that $90 about every 2 weeks since then. They can kiss my a$$
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We've had Allstate for years on home and boat(s) and absolutely love them. It's all in whether you have a good agent or not. Was honest about HP on our Top Gun (2x800) and premium was under $900 per year. Had a large claim on boat and Allstate stood 100% behind us.....and has not raised our rates.
Just my 2 cents.... :) |
The agent had nothing to do with my rates being raised. He tried to get it smoothed over between Allstate and myself a couple times as to not lose my business. I switched to State Farm and my rates went down on everything.
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Been with Allstate and same Agent for 30+ years. Had some minor claims couple of times no problem. This winter was away for a short period came home and because of Ice daming had major damage. Spoke to my agent, they arranged for an adjuster to contact me. He came to the house took pictures of the cielings and walls, inside of kitchen cabinets etc. Was there almost 2 hours. He's paying for sheetrock on cielings & walls, gave a good size allowence for kitchen cabinets. Claim is open for roof repairs and insulation as needed. Printed me a copy of his estimate and a nice check to get started.
Day after he was here received an email survey from Allstate about service. Think I'll stay with them |
We have had Allstate on everything for years,,,,, never had an issue with claims or support,,,,,our Agent is great also. I have never had a boat claim though,,,only 1 on the house ( roof hail damage ) 1 Corvette ( I tangled with a semi and lost ) and 1 snowmobile (wife tangled with a tree and lost ). in 20 years ,,,,,all were overpaid in my opinion if I'm honest !!!
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Where do you boat? Most of the captive companies (allstate, st farm, farmers, nationwide, etc) dont have great boat programs. I am an independent agent and write several companies including Erie (a great company when it comes to claims). A very important item to look for in the policy is for coverage on debris removal. If your boat sinks some companies will total the boat and give you the cash value of the hull, etc but will not pay the 2-3K that is costs to haul it out of the water.
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Originally Posted by tmmii
(Post 4278977)
Looking at switching everything over to them, price and coverage is better than I currently have. My big question is how do thy handle their claims?
Came back from a trade show and my house was broken into. I was basically cleaned out. They covered me- but squeezed me to death. I had to come up with boxes and or receipts or I didn't have it- pictures of the stolen Item weren't good enough. (all records were dumped open and scattered about the back yard dumping out drawers.) Example -I was given a Bang and Olufsen 9000 with speakers was like10K it was accompany gift so no receipt. Snap on tool box full acquired over a decade - 0- value. Then they started the fine print capping on categories i.e. they didnt cover electronics over X amount. They had me for 10 years - but no more. At least the thieving pricks that hit my house were to lazy to steal my mcintosh amps. UD |
After some more local asking around I will skip Allstate. Someone I knew (and owed me money on a rebuild) boat was stolen a few years ago. Police report (that I saw) showed boat was recovered intact, went to Allstate impound yard and boat was picked up from there with stringers cut, enging out, and s couple holes in the side of the hull. Saw it after the fact, forgot it was an Allstate deal. When he went for a deposition all states attorney showed him the police report minus the page saying it was found intact. When he provided that page they decided to pay out.
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