Talk about customer service
#1
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Joined: Jun 2007
Posts: 600
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From: Denham Springs La.
It's Mermorial weekend, just got home from out of town take boat out on Friday before the weekend, my outdrive starts having shifting problems, after returning home and inspecting there were somke shavings in the drive oil from the upper races, simple fix but why chance it
. Well now what am I going to do, wife is mad
friends disapointed
gave Steve @ Revolution a call; now this is Thursday afternoon, and he is on vacation "well deserved" he tells me that he will figure something out...calls back on Friday Morning and tells me that Reed Partridge is back @ the shop looking at a Bmax drive that is brand new but will have to be checked out to make sure we can just swap them out, stearing plate was virgin had to be machined, anyway to make along story short @ about 3:30 everything was a go, I took a shower, and hauled azz to Birmingham, 6hr trip I arrived @ RPM at 10:30pm, Reed, Myself and a friend of Reeds proceded to swap out the drives, around 12:30am we were done but in the mean time we were talking about other little things that could be tweek, Reed and RPM being like they are worked well in to the morning hours until they and myself were happy
, which by the way was @ 2:30 in the morning. So my weekend was saved RPM shipped my drive to Arron and Jason @ MMW, tell me where can you get this type of customer service???
. Well now what am I going to do, wife is mad
friends disapointed
gave Steve @ Revolution a call; now this is Thursday afternoon, and he is on vacation "well deserved" he tells me that he will figure something out...calls back on Friday Morning and tells me that Reed Partridge is back @ the shop looking at a Bmax drive that is brand new but will have to be checked out to make sure we can just swap them out, stearing plate was virgin had to be machined, anyway to make along story short @ about 3:30 everything was a go, I took a shower, and hauled azz to Birmingham, 6hr trip I arrived @ RPM at 10:30pm, Reed, Myself and a friend of Reeds proceded to swap out the drives, around 12:30am we were done but in the mean time we were talking about other little things that could be tweek, Reed and RPM being like they are worked well in to the morning hours until they and myself were happy
, which by the way was @ 2:30 in the morning. So my weekend was saved RPM shipped my drive to Arron and Jason @ MMW, tell me where can you get this type of customer service???
#4
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Joined: Jun 2007
Posts: 600
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From: Denham Springs La.
#6
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Posts: 600
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From: Denham Springs La.
until water started crashing over the bow. I feel so much safer in this boat than I did my deep V boats...its awsome at all speeds
#9
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Joined: Jun 2007
Posts: 600
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From: Denham Springs La.



