Craig Colobella: great service!
08-07-2007 | 03:26 PM
#1
Thread Starter
Platinum Member
Joined: Oct 2000
Posts: 1,297
Likes: 5
Craig Colobella: great service!
Most of us have had bad marine service or heard about it, but I'd like to publicly thank Craig Colabella and Endeavour Marina (Bobby/Seabrook, TX) for their great service.
Earlier this year, I contracted with Craig to upgrade my #6 wets to dry sumps and also to have Hering install their skegs. All that went fairly well and I finally got the drives in a few months. (Endeavour removed and later installed the drives)
Within an hour's running time, the port drive 'broke" something; we knew because the port engine immediately hit the rev limiter.
I called Craig and he asked for us to ship the drive ASAP. He called after receiving, dismantling, and inspecting the drive. What happened? One of his subcontractor-machinists had incorrectly machined a part for the oil pump and the part broke, which caused a loss of oil pressure to the drive. Craig paid for an upper gear set, bearings, shaft, seals, all the labor AND he never quibbled or complained!
What a Pro!
As for Endeavour, they knew that timing was critical so they always went beyond my expectations to get the drives off and on..... and off and on again.
Thanks Craig (and Bobby)
Due
Earlier this year, I contracted with Craig to upgrade my #6 wets to dry sumps and also to have Hering install their skegs. All that went fairly well and I finally got the drives in a few months. (Endeavour removed and later installed the drives)
Within an hour's running time, the port drive 'broke" something; we knew because the port engine immediately hit the rev limiter.
I called Craig and he asked for us to ship the drive ASAP. He called after receiving, dismantling, and inspecting the drive. What happened? One of his subcontractor-machinists had incorrectly machined a part for the oil pump and the part broke, which caused a loss of oil pressure to the drive. Craig paid for an upper gear set, bearings, shaft, seals, all the labor AND he never quibbled or complained!
What a Pro!
As for Endeavour, they knew that timing was critical so they always went beyond my expectations to get the drives off and on..... and off and on again.
Thanks Craig (and Bobby)
Due
Last edited by Dueclaws; 08-07-2007 at 03:39 PM.
08-07-2007 | 04:35 PM
#7
Allergic to Nonsense
Joined: Aug 2001
Posts: 5,007
Likes: 21
From: Granite Quarry, NC
I've known Craig for 20 years and I have nothing but respect for him, his knowledge, his talent, and his integrity.
You not only get the best sterndrive and lower unit service in the business, you get a great attitude and a wealth of knowledge to boot.
T2x
You not only get the best sterndrive and lower unit service in the business, you get a great attitude and a wealth of knowledge to boot.
T2x
