Shout Out to Mr. Cool for Service
#1
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Joined: Apr 2006
Posts: 977
Likes: 25
From: Palm Harbor, FL
I just wanted to recognize Russ at Mr. Cool Marine Products for great customer service.
Late last Thursday night I sent Russ a pm asking about availability and pricing for a merc oil cooler. First thing Friday morning I had an email quoting almost 40% off Merc's price, quick follow up call to confirm part numbers, and cooler was ordered to be delivered Tuesday. Quick, easy, fair pricing, good communication, and my cooler showed up on Monday a DAY EARLIER than promised!
Russ- thanks for a great price and the quick service,
Rick
Late last Thursday night I sent Russ a pm asking about availability and pricing for a merc oil cooler. First thing Friday morning I had an email quoting almost 40% off Merc's price, quick follow up call to confirm part numbers, and cooler was ordered to be delivered Tuesday. Quick, easy, fair pricing, good communication, and my cooler showed up on Monday a DAY EARLIER than promised!
Russ- thanks for a great price and the quick service,
Rick
#3
I just wanted to recognize Russ at Mr. Cool Marine Products for great customer service.
Late last Thursday night I sent Russ a pm asking about availability and pricing for a merc oil cooler. First thing Friday morning I had an email quoting almost 40% off Merc's price, quick follow up call to confirm part numbers, and cooler was ordered to be delivered Tuesday. Quick, easy, fair pricing, good communication, and my cooler showed up on Monday a DAY EARLIER than promised!
Russ- thanks for a great price and the quick service,
Rick
Late last Thursday night I sent Russ a pm asking about availability and pricing for a merc oil cooler. First thing Friday morning I had an email quoting almost 40% off Merc's price, quick follow up call to confirm part numbers, and cooler was ordered to be delivered Tuesday. Quick, easy, fair pricing, good communication, and my cooler showed up on Monday a DAY EARLIER than promised!
Russ- thanks for a great price and the quick service,
Rick
#7
Joined: Jan 2010
Posts: 651
Likes: 0
From: Gurnee IL
you & Lauren keep up the good work




