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Old 03-03-2020, 10:46 AM
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Hi all. Was just curious what your experience with Skaters customer service is. We have called 4 times to get specifics on our new to us 36 and have never received a call back. We are very excited about the boat and are just trying to order the proper hydrohoist. The boat has Sterling 1100s and Mike at Sterling has been amazing helping us with what we need to know due to the fact he has a 36 Skater. Either way was wondering if this is what I should expect in the future if we need something or if this is an anomaly.





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Old 03-03-2020, 01:42 PM
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I have found them to be responsive. Did you call Tony at the factory? Alan also knows these boats well.
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Old 03-03-2020, 01:51 PM
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Originally Posted by cowisl View Post
I have found them to be responsive. Did you call Tony at the factory? Alan also knows these boats well.
We are new to Skater so just called the main number and left a message. That’s good to know that they’re normally responsive. I’ll try reaching out in that direction. Thank you for the reply.
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Old 03-03-2020, 02:15 PM
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Congrats on the new boat. Brian took good care of it!
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Old 03-03-2020, 02:40 PM
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Originally Posted by cowisl View Post
Congrats on the new boat. Brian took good care of it!
Thank you. He did. He was and is a complete class act in every way. Have really enjoyed talking and dealing with him.

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Old 03-03-2020, 03:28 PM
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Very nice! Congrats.
That Boat looks Familiar. Did I see that around NY, and VT?
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Old 03-03-2020, 03:35 PM
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Everyone at Skater could have been caught up with the miami show depending on when you placed your calls..

Tony's ph# 252-945-8605
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Old 03-03-2020, 04:39 PM
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Originally Posted by abones View Post
Very nice! Congrats.
That Boat looks Familiar. Did I see that around NY, and VT?
Yes. That is where the boat came out of
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Old 03-03-2020, 04:40 PM
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Originally Posted by speicher lane View Post
Everyone at Skater could have been caught up with the miami show depending on when you placed your calls..

Tony's ph# 252-945-8605
Fantastic. Thank you
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Old 03-03-2020, 06:49 PM
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They have been great to deal with. Always very helpful with what very few issues we have had. I think you just caught them at a bad time. They gave us everything we needed for our lift, basically just duplicated the trailer and mounted it to the lift.
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