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powerquest280 04-21-2008 02:31 PM

SONIC Customer Service/Factory Support
 
Just ordered some parts from the 358 and had a great ordering experience with Bruce and Dwayne. I wanted to share with you.

Mike

GO4BROKE 04-21-2008 07:44 PM

I have had good experiences with them also.

26sonic 04-21-2008 08:18 PM

I have had great customer support from dwayne and bruce for both my 26 + 31 !!!!! To bad lenny did'nt step up to the plate with my paint blistering problem that was a known issue and offered to fix it or reimburse me for what it cost me to have it fixed on my own!!!!!

East Coast B 04-22-2008 05:33 AM

Ditto on Bruce and Dwayne..... Great guys!

45sonic 04-22-2008 08:05 AM

They really have stepped up to the plate. Had a great meeting with Lenny and Bruce while at the Miami show. I am fully convinced they are trying to do the right thing.

GRSFAST 04-23-2008 03:41 PM

I just recieved carbon fiber dash panels for my 31 sonic..ordered them from Dwayne..they are flawless and were shipped on the day that he promised !!!...exellent service thanks Dwayne !!

Here's Johnny 05-01-2008 03:34 PM

Last year my marina forklift operator damaged my wind screen on my 358 one week before the Glenn Cove Poker Run....... they had a brand new clear windscreen in New York in three days....... Best part is the new screen looks better then the original painted one..........and just yesterday I called for a paint code on my 358 which is a 2002 boat.....in 30 minutes I got a call back from Bruce with all the codes I needed...........Kudos guys........... keep up the good work.....

powerquest280 05-03-2008 06:21 PM

I also have an '02 358. What is the paint code for the white paint????????

Mike

HiPerf2000 05-04-2008 12:21 AM

i'm still waiting for a call back from bruce about a cabinet door latch......it's been 3 weeks :(

Here's Johnny 05-04-2008 05:58 AM


Originally Posted by powerquest280 (Post 2546845)
I also have an '02 358. What is the paint code for the white paint????????

Mike

Didn't get the white I only needed the yellow's......give them a call they got back to me fast......


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