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-   -   Expired platnum membership when its not (https://www.offshoreonly.com/forums/technical-issues/379503-expired-platnum-membership-when-its-not.html)

phughes69 06-06-2023 03:26 PM

Expired platnum membership when its not
 
I received a email and PM saying my one year platinum menbership had expired, when in fact I had renewed it in May of this year. What gives?

F-2 Speedy 06-06-2023 03:56 PM

they are suppose to reimburse me

https://www.offshoreonly.com/forums/...embership.html

242LS 06-06-2023 08:47 PM

Same
 
I got the same message and I renewed 2 months ago

IBJoel 06-07-2023 03:06 PM


Originally Posted by phughes69 (Post 4869806)
I received a email and PM saying my one year platinum menbership had expired, when in fact I had renewed it in May of this year. What gives?


Originally Posted by 242LS (Post 4869834)
I got the same message and I renewed 2 months ago

Did the link in your email have "beta" or "stg" before "offshoreonly.com"?

phughes69 06-11-2023 08:15 PM


Originally Posted by IBJoel (Post 4869909)
Did the link in your email have "beta" or "stg" before "offshoreonly.com"?

no it did not

phughes69 06-11-2023 08:17 PM


Originally Posted by IBJoel (Post 4869909)
Did the link in your email have "beta" or "stg" before "offshoreonly.com"?

so what gives Its still not fixed

phughes69 06-20-2023 09:14 PM

IBJoel , what gives? my membership says its still expired when i renewed it in April of this year.

F-2 Speedy 06-20-2023 09:35 PM

And Ive not received my reimbursement.............

IBJoel 06-21-2023 10:36 AM


Originally Posted by phughes69 (Post 4871187)
IBJoel , what gives? my membership says its still expired when i renewed it in April of this year.

Apologies, I only registered your first post on 6/11 when I last checked this thread. I granted you Platinum and added an additional 3 months to your subscription.



Originally Posted by F-2 Speedy (Post 4871190)
And Ive not received my reimbursement.............

I'm going to see where this is at in our accounting pipeline. I have an email record of sending it to them on June 6th. It can take up to 7 bussiness days, but this is ridiculous.

F-2 Speedy 06-21-2023 10:53 AM


Originally Posted by IBJoel (Post 4871251)
Apologies, I only registered your first post on 6/11 when I last checked this thread. I granted you Platinum and added an additional 3 months to your subscription.



I'm going to see where this is at in our accounting pipeline. I have an email record of sending it to them on June 6th. It can take up to 7 bussiness days, but this is ridiculous.

Im ok with them keeping it, just dont bill me for the next year ?

IBJoel 06-21-2023 11:36 AM


Originally Posted by F-2 Speedy (Post 4871255)
Im ok with them keeping it, just dont bill me for the next year ?

I'll let you know as soon as I hear back with confirmation of cancellation.

IBJoel 06-22-2023 04:16 PM


Originally Posted by F-2 Speedy (Post 4871255)
Im ok with them keeping it, just dont bill me for the next year ?

The accounting team confirmed your autorenewal has been turned off.

F-2 Speedy 06-22-2023 04:21 PM


Originally Posted by IBJoel (Post 4871396)
The accounting team confirmed your autorenewal has been turned off.

What exactly does that mean ?

IBJoel 06-22-2023 04:23 PM


Originally Posted by F-2 Speedy (Post 4871397)
What exactly does that mean ?

You won't be billed for next year. Your membership has been cancelled.

36Tango 08-16-2023 04:38 PM

How can I pay for a membership without using paypal?

IBJoel 08-17-2023 11:46 AM


Originally Posted by 36Tango (Post 4876853)
How can I pay for a membership without using paypal?

Unfortunately that is the only method offered at the moment

F-2 Speedy 12-05-2023 10:05 AM

1 Attachment(s)

Originally Posted by IBJoel (Post 4871398)
You won't be billed for next year. Your membership has been cancelled.

I just got this thought Im paid up for next year.
Attachment 577763
Internet Brands
Internet Brands
Paid Subscription Reminder Renewal
Yahoo/Inbox Offshoreonly.com
Internet Brands
From:[email protected]
To:[email protected]
Mon, Dec 4 at 2:02 AM
Dear F-2 Speedy,

Your membership will renew in 29 days.

If you have selected a recurring subscription you will be automatically billed for the renewal, else to renew this subscription you must visit https://www.offshoreonly.com/forums/payments.php

If you would like to change or cancel your subscription, please contact us https://www.offshoreonly.com/forums/sendmessage.php.


All the best,
Offshoreonly.com
  • ,
  • or

IBJoel 12-05-2023 11:14 AM


Originally Posted by F-2 Speedy (Post 4886265)
I just got this thought Im paid up for next year.
Attachment 577763
Internet Brands
Internet Brands
Paid Subscription Reminder Renewal
Yahoo/InboxOffshoreonly.com

I confirmed with our accounting team that you will not be billed and you can ignore that email.

If you want to confirm on your own, then you can check here: https://www.paypal.com/myaccount/autopay/

F-2 Speedy 12-05-2023 11:42 AM


Originally Posted by IBJoel (Post 4886274)
I confirmed with our accounting team that you will not be billed and you can ignore that email.

If you want to confirm on your own, then you can check here: https://www.paypal.com/myaccount/autopay/

thanks

F-2 Speedy 01-03-2024 08:01 PM


Originally Posted by IBJoel (Post 4886274)
I confirmed with our accounting team that you will not be billed and you can ignore that email.

If you want to confirm on your own, then you can check here: https://www.paypal.com/myaccount/autopay/

Am I good, just got this and am unable to edit my avatar

Dear F-2 Speedy,
Your access to the paid subscription "Platinum Member" has expired.
If you have selected a recurring subscription you will be automatically billed for the renewal, else to renew this subscription you must visit https://www.offshoreonly.com/forums/payments.php
All the best,
Offshoreonly.com

Griff 01-05-2024 09:27 PM

Looks like it got fixed. I saw you were a "Registered" a few days ago and are now back to "Platinum Member" status.


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