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hp500efi 04-10-2006 07:21 AM

Re: Chips & Warranty Issues
 
I have my 02 PSD chipped and before I took truck in for warranty (non motor related), I talked to the service manager and told him what I had done to the truck and asked if he would look beyond those mods if taken in...he said no problem...I did and they treated me fair.

Chris Sunkin 04-10-2006 09:59 AM

Re: Chips & Warranty Issues
 

Originally Posted by hp500efi
I have my 02 PSD chipped and before I took truck in for warranty (non motor related), I talked to the service manager and told him what I had done to the truck and asked if he would look beyond those mods if taken in...he said no problem...I did and they treated me fair.


You smoke a $13,000 6.0 and before anything happens, Ford's tech rep will look at it. These guys know what the inside of a motor looks like when it's boosted to the point that the pistons are melted through and the rings are welded to the bores.

It probably won't be up to your service manager. It's Ford's warranty.

P.S. My mega-volume dealer who sold me the truck has an on-site Ford tech rep in their service department- I take my warranty service work to a little dealer who doesn't.

It used to be that a guy with a Camaro that had a 200hp 350 and wanted more had to basically start from scratch to build a 400hp 350. 100% everything different from the block on down. Now, with these Diesels, all it takes is a chip or a tuner. Just like the 200hp 350, the Diesel isn't designed to take double the HP & torque. For some reason, many people don't see the similarity- maybe because it isn't a supercharger, it's "just" an chip.

CigDaze 04-10-2006 10:17 AM

Re: Chips & Warranty Issues
 

Originally Posted by hunster
Federal Warranty Laws


1.The Magnuson-Moss Warranty Act (15 U.S.C. 2302(C))
This federal law regulates warranties for the protection of consumers. The essence of this law concerning aftermarket auto parts is that a vehicle manufacturer may not condition a written or implied warranty on the consumers using parts or services which are identified by brand, trade, or corporate name (such as the vehicle makers brand) unless the parts or service are provided free of charge. The law means that the use of an aftermarket part alone is not cause for denying the warranty. However, the law's protection does not extend to aftermarket parts in situations where such parts actually caused the damage being claimed under the warranty. Further, consumers are advised to be aware of any specific terms or conditions stated in the warranty which may result in its being voided. The law states in relevant part:
“No warrantor of a consumer product may condition his written or implied warranty of such product on the consumers using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade or corporate name....” (15 U.S.C. 2302(C)).


Basicaly a mfgr can not "void your warranty" because you installed a k&n intake or anything else unless they offer you the accessory at no charge. They can deny claims if the accessory is the cause of the failure. I see a lot of service writers say" don't put that remote start in your car , It'll void the warranty" . Not true. Duking the service writer always helps and they seem to be more helpful pushing through a questionable claim.


You have to be careful here. The M-M act only addresses replacement parts that meet or exceed OEM specs! It does not cover you with "modification parts." It allows you to buy different brand filters, fluids, gaskets, things of that nature that meet or exceed OEM specs. The intent is to disuade price gouging on OEM parts and accessories and allow for a replacement parts aftermarket.

Clearly, a chip is not a ford specified part, nor is a K&N filter - It's a modification.

CigDaze 04-10-2006 10:19 AM

Re: Chips & Warranty Issues
 
articfriends and Chris, you beat me to it. :)

JPD Motorsports 04-10-2006 05:13 PM

Re: Chips & Warranty Issues
 
Its all up to how well you treat the service guy you consistantly deal with. I have a lot done to my rig lowered, 5 inch exhaust big programmer intake kit aftermarket stereo, nos, and just added a built suncoast tranny along with an aurora 5000 turbo take it to the dealer for a ball joint no problem, had them do the stock turbo once for they dont like to bark more than 4 times no problems. I also get him a christmas card and b day card(with a gift in them) and not raise any heck. He loves it when I bring the rig in so he can "test run" it down the road after the claim.

Ted G 04-10-2006 07:11 PM

Re: Chips & Warranty Issues
 
Note to everyone talking about be treated properly by the Svc Mgr/Advisor/Tech/whoever. This is true on smal issues like leaks, etc. BUT if you pooch a trans, engine, or maybe a diff it will not be automatically authorized. It will be flagged for inspection by Ford and the service department is put on hold till someone looks at it. And trust me, if the truck is modded, the service department will just stand back and say "We didn't see that, guess that guy is screwed, huh???"

Some things said are true, if you lose an alternator they will not turn it down if the truck is lifted, but virtually any powertrain failure can be related in some form to chips, exh, etc. Buyer beware :evilb:


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