Chips & Warranty Issues
#2
Re: Chips & Warranty Issues
Yes, I do work for Ford and one of the things they are cracking down on is in-warranty modified vehicles. They will send someone out to inspect the vehicle in the event of a major failure(engine, trans, diff) and if it has aftermarket engine/susp/etc. mods they will deny the claim.
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Re: Chips & Warranty Issues
Federal Warranty Laws
1.The Magnuson-Moss Warranty Act (15 U.S.C. 2302(C))
This federal law regulates warranties for the protection of consumers. The essence of this law concerning aftermarket auto parts is that a vehicle manufacturer may not condition a written or implied warranty on the consumers using parts or services which are identified by brand, trade, or corporate name (such as the vehicle makers brand) unless the parts or service are provided free of charge. The law means that the use of an aftermarket part alone is not cause for denying the warranty. However, the law's protection does not extend to aftermarket parts in situations where such parts actually caused the damage being claimed under the warranty. Further, consumers are advised to be aware of any specific terms or conditions stated in the warranty which may result in its being voided. The law states in relevant part:
“No warrantor of a consumer product may condition his written or implied warranty of such product on the consumers using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade or corporate name....” (15 U.S.C. 2302(C)).
Basicaly a mfgr can not "void your warranty" because you installed a k&n intake or anything else unless they offer you the accessory at no charge. They can deny claims if the accessory is the cause of the failure. I see a lot of service writers say" don't put that remote start in your car , It'll void the warranty" . Not true. Duking the service writer always helps and they seem to be more helpful pushing through a questionable claim.
1.The Magnuson-Moss Warranty Act (15 U.S.C. 2302(C))
This federal law regulates warranties for the protection of consumers. The essence of this law concerning aftermarket auto parts is that a vehicle manufacturer may not condition a written or implied warranty on the consumers using parts or services which are identified by brand, trade, or corporate name (such as the vehicle makers brand) unless the parts or service are provided free of charge. The law means that the use of an aftermarket part alone is not cause for denying the warranty. However, the law's protection does not extend to aftermarket parts in situations where such parts actually caused the damage being claimed under the warranty. Further, consumers are advised to be aware of any specific terms or conditions stated in the warranty which may result in its being voided. The law states in relevant part:
“No warrantor of a consumer product may condition his written or implied warranty of such product on the consumers using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade or corporate name....” (15 U.S.C. 2302(C)).
Basicaly a mfgr can not "void your warranty" because you installed a k&n intake or anything else unless they offer you the accessory at no charge. They can deny claims if the accessory is the cause of the failure. I see a lot of service writers say" don't put that remote start in your car , It'll void the warranty" . Not true. Duking the service writer always helps and they seem to be more helpful pushing through a questionable claim.
Last edited by hunster; 04-09-2006 at 01:51 PM.
#6
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Re: Chips & Warranty Issues
Originally Posted by hunster
Federal Warranty Laws
1.The Magnuson-Moss Warranty Act (15 U.S.C. 2302(C))
This federal law regulates warranties for the protection of consumers. The essence of this law concerning aftermarket auto parts is that a vehicle manufacturer may not condition a written or implied warranty on the consumers using parts or services which are identified by brand, trade, or corporate name (such as the vehicle makers brand) unless the parts or service are provided free of charge. The law means that the use of an aftermarket part alone is not cause for denying the warranty. However, the law's protection does not extend to aftermarket parts in situations where such parts actually caused the damage being claimed under the warranty. Further, consumers are advised to be aware of any specific terms or conditions stated in the warranty which may result in its being voided. The law states in relevant part:
“No warrantor of a consumer product may condition his written or implied warranty of such product on the consumers using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade or corporate name....” (15 U.S.C. 2302(C)).
Basicaly a mfgr can not "void your warranty" because you installed a k&n intake or anything else unless they offer you the accessory at no charge. They can deny claims if the accessory is the cause of the failure. I see a lot of service writers say" don't put that remote start in your car , It'll void the warranty" . Not true. Duking the service writer always helps and they seem to be more helpful pushing through a questionable claim.
1.The Magnuson-Moss Warranty Act (15 U.S.C. 2302(C))
This federal law regulates warranties for the protection of consumers. The essence of this law concerning aftermarket auto parts is that a vehicle manufacturer may not condition a written or implied warranty on the consumers using parts or services which are identified by brand, trade, or corporate name (such as the vehicle makers brand) unless the parts or service are provided free of charge. The law means that the use of an aftermarket part alone is not cause for denying the warranty. However, the law's protection does not extend to aftermarket parts in situations where such parts actually caused the damage being claimed under the warranty. Further, consumers are advised to be aware of any specific terms or conditions stated in the warranty which may result in its being voided. The law states in relevant part:
“No warrantor of a consumer product may condition his written or implied warranty of such product on the consumers using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade or corporate name....” (15 U.S.C. 2302(C)).
Basicaly a mfgr can not "void your warranty" because you installed a k&n intake or anything else unless they offer you the accessory at no charge. They can deny claims if the accessory is the cause of the failure. I see a lot of service writers say" don't put that remote start in your car , It'll void the warranty" . Not true. Duking the service writer always helps and they seem to be more helpful pushing through a questionable claim.
Last edited by articfriends; 04-09-2006 at 04:47 PM.
#7
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Re: Chips & Warranty Issues
Originally Posted by buck183
I say it depends on the dealer and service dept.
I've seen stuff warrantied by one dealer that I know for a fact another dealer won't touch. They will warranty this stuff. I've seen it happen numerous times.
Buck
I've seen stuff warrantied by one dealer that I know for a fact another dealer won't touch. They will warranty this stuff. I've seen it happen numerous times.
Buck
http://www.ripoffreport.com/reports/ripoff182234.htm
Last edited by articfriends; 04-09-2006 at 04:44 PM.
#8
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Re: Chips & Warranty Issues
Heres another K/N link,I will find the thread on the warranty denial program too,Smitty
http://forums.thedieselstop.com/ubbt...5&o=31&fpart=1
http://forums.thedieselstop.com/ubbt...5&o=31&fpart=1
#9
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Re: Chips & Warranty Issues
Originally Posted by buck183
Here's the way I look at it. Ford has had problems and they know it. For instance....take a look at the head bolt problem. Very well known issue. Now put a lift kit on the truck and blame the head bolt issue on that. I ain't buying it.
My point? To say flat out on this forum that Ford will not warranty anything at all end of story is a pretty strong statement IMO. They will warranty stuff. They have too. If they have a previous history of issues they can't go pointing fingers at the rest of the world for blame.
I always tell a customer the same thing whenever I get answered "the question". Communicate with your service dept. If they are against I would steer clear of it. If they are open minded then proceed with caution.
I know for a fact that my local dealer will take care of it. I just built an 06 F250 King Ranch for a guy. He spent mucho $$$ with me on this thing. Lift, tires, wheels, Triple Dog w/ Outlook monitor, Exhaust, and so on. If he has a problem they WILL take care of him. Why you ask? Because he buys about ten of these things a year from them. I can assure it would be taken care of under the right circumstances with the right dealer.
As for the lawsuit story. I truly think that he was just in the wrong place at the wrong time.
As for the K&N story. Get on the bandwagon. That has been going around for years. All the motorcycle guys get that story stirred up every now and then too. Yet there are millions of them on the road with no problems. I have run them for almost twenty years on all of my ATVs, Motorcycles, and PWC. I race hard and put them up wet. If there was an issue I have feeling I would have seen a problem by now.
As with anything mechanical. Take care of it. Use it properly. Know the products and how to use them. Maintain it. It will take care of you.
Buck
My point? To say flat out on this forum that Ford will not warranty anything at all end of story is a pretty strong statement IMO. They will warranty stuff. They have too. If they have a previous history of issues they can't go pointing fingers at the rest of the world for blame.
I always tell a customer the same thing whenever I get answered "the question". Communicate with your service dept. If they are against I would steer clear of it. If they are open minded then proceed with caution.
I know for a fact that my local dealer will take care of it. I just built an 06 F250 King Ranch for a guy. He spent mucho $$$ with me on this thing. Lift, tires, wheels, Triple Dog w/ Outlook monitor, Exhaust, and so on. If he has a problem they WILL take care of him. Why you ask? Because he buys about ten of these things a year from them. I can assure it would be taken care of under the right circumstances with the right dealer.
As for the lawsuit story. I truly think that he was just in the wrong place at the wrong time.
As for the K&N story. Get on the bandwagon. That has been going around for years. All the motorcycle guys get that story stirred up every now and then too. Yet there are millions of them on the road with no problems. I have run them for almost twenty years on all of my ATVs, Motorcycles, and PWC. I race hard and put them up wet. If there was an issue I have feeling I would have seen a problem by now.
As with anything mechanical. Take care of it. Use it properly. Know the products and how to use them. Maintain it. It will take care of you.
Buck
http://forums.thedieselstop.com/ubbt...5&o=31&fpart=1
Last edited by articfriends; 04-09-2006 at 11:04 PM.
#10
Registered User
Re: Chips & Warranty Issues
Originally Posted by buck183
Here's the way I look at it. Ford has had problems and they know it. For instance....take a look at the head bolt problem. Very well known issue. Now put a lift kit on the truck and blame the head bolt issue on that. I ain't buying it.
Buck
Buck
Ford does have every right to deny you warranty coverage if you make modifications to the engine which lead to its damage. Magnuson-Moss addresses like kind and quality aftermarket replacement parts- not high-performance modifications. It says you can use an aftermarket water pump instead of Ford's. It doesn't say you can bolt a blower onto your Honda motor and expect Honda to warranty your engine internals or driveline. If your radio conks, Honda, is still on the hook.
Last edited by Chris Sunkin; 04-10-2006 at 10:00 AM.