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-   -   H2/Dealership issues (https://www.offshoreonly.com/forums/trucks-trailers-transportation/154218-h2-dealership-issues.html)

dukenrock 03-22-2007 01:02 PM

H2/Dealership issues
 
I bought my wife a new H2 in 2003. Probably one of the best vehicles I have ever owned. Serviced by my selling dealer. Not anymore...In a nutshell:

Windshield Wiper Blades: $80.00
Water Pump: (Went out at 40,000 miles) $859.00
Brake Job: They couldn't give me a price because they have never done one on an H2 before.
Two Cables that keep the hood from flipping over when open: $60.00 and they wouldn't warranty them after they rusted out to nothing.


I ended up taking it in for a brake job at the guy who services my company vehicles after they are out of warranty....$325.00

I still like the vehicle but then GM wonders why the competition is kicking their butts.

Sea-Dated 03-22-2007 01:11 PM


Originally Posted by dukenrock (Post 2067325)
Windshield Wiper Blades: $80.00
Water Pump: (Went out at 40,000 miles) $859.00
Brake Job: They couldn't give me a price because they have never done one on an H2 before.
Two Cables that keep the hood from flipping over when open: $60.00 and they wouldn't warranty them after they rusted out to nothing.

:eek: :eek: :eek:

Are those gold plated wiper blades?

dukenrock 03-22-2007 01:21 PM

When I saw that I went back to my Service Writer and asked if that was correct. He said YES, and it's because their Hummer Blades:D (I think I must have been wearing my "I'm Stupid" shirt) I told him that those blades just cost them alot of money because they won't be seeing me there anymore! That's what I get for being lazy and not changing them myself:(

wannabe 03-22-2007 01:46 PM

Water pump on a GM 6 liter should only be about $ 350-400. Actually I would think warranty because of low mileage?

Wipers- OMG are they a Hummer only size?

Brakes- GM brakes $ 250 sounds right.

There are only a certain amount of Hummer dealers.

wannabe

tomtbone1993 03-22-2007 01:52 PM

how many front windsheilds have you gone through?

dukenrock 03-22-2007 02:38 PM

AutoZone for the windshield wipers, about $15.00 per pair for the best ones! (They'll even put them on for you!)

I'll go to the dealership in INDY or Valpo if I have to.

The water pump deal was funny too. I have a lifetime warranty on the new one. I asked why the old one didn't have a lifetime warranty and he said "I guess we feel bad that your original one went bad so early and you had to pay so much for the new one so we're giving you a deal on this one" (I'm not kidding!)

Chris Sunkin 03-22-2007 06:29 PM

Isn't it a Tahoe with a funny body?

dukenrock 03-22-2007 08:53 PM

basically

QUOTE=Chris Sunkin;2067683]Isn't it a Tahoe with a funny body?[/QUOTE]

dmaxx3500 03-22-2007 09:43 PM

go and call gm customer service,those hood cables are made by the same supplyer as 2500-3500 truck cables and gm is warrentty them

czy40p 03-23-2007 05:43 AM

About three years GM was going to start buying back dealerships to run as company owned dealership, and the whole dealer network went nuts...lawsuits pending, monopoly take over, and they finally gave up. Bad dealers hurt GM big time.

carrboy 03-23-2007 06:57 AM

Like stated above,call GM customer service...also,better business bureau... the water pump is a basic 6.0 part...there is a system they use(warranty allowment)to tell the service dept's how many hours they are allowed and how much(retail)to charge for the part...u have a great case and I'd phuck 'em right back:( I'm on my second H2 and when I bought the first one(brand new),zero miles,the upper hose from the radiator came off before I got home less than 30 miles away!!!I fixed it myself before even thinking of taking it back there...I drove it back up,explained,said detail it again :mad: I would never bring mine to the dealership unless it was "FULLY"covered under warranty.Even then it's always something...I had a hd 2500 before my dually,tranny went at 2kmiles...brought it to the dealer...pick it up and there's this blue ding in my drivers door on my white truck...the fat ass fixing it banged it off the lift post trying to squeeze out of the cab:mad: :mad: :mad:

Wobble 03-23-2007 11:16 AM


Originally Posted by dukenrock (Post 2067453)
AutoZone for the windshield wipers, about $15.00 per pair for the best ones! (They'll even put them on for you!)

I'll go to the dealership in INDY or Valpo if I have to.

The water pump deal was funny too. I have a lifetime warranty on the new one. I asked why the old one didn't have a lifetime warranty and he said "I guess we feel bad that your original one went bad so early and you had to pay so much for the new one so we're giving you a deal on this one" (I'm not kidding!)

They didn't give you a deal, many non wear related mechanical repairs paid for at a GM dealer have a lifetime warranty to he original owner.

Time to upgrade to an 07 and the 100K factory warranty:D

articfriends 03-24-2007 12:01 AM

we had a 03 or 04 h2 come iin for a transfer case problem to my shop,it had a PLASTIC:eek: mode ring/collar to shift into 4wd!!! in its "all time" 4wd t-case,of course it was blown apart and laying in the bottom in pieces!!! When I called the hummer dealer they just happened to stock 12 of the pieces (which means THEY ALL BREAK IF USED). Should have been recalled and fixed for free,I'll see if I can find pics,the t-case wasn't used in any other gm platform that I have ever seen,which is a good thing!!,Smitty

David Stotz 03-24-2007 07:49 AM

My vehicles never go back to the dealer unless it's a recall issue, or warranty.

Dave

dukenrock 03-24-2007 08:35 AM

You guys are makin me nervous! Maybe it is time for a new one.

Originally Posted by Wobble (Post 2068400)
They didn't give you a deal, many non wear related mechanical repairs paid for at a GM dealer have a lifetime warranty to he original owner.

Time to upgrade to an 07 and the 100K factory warranty:D


THEJOKER 03-24-2007 02:09 PM

Exactly why I bought a Toyota FJ Cruiser.

Zudnic 03-24-2007 03:10 PM


Originally Posted by dukenrock (Post 2067325)
I bought my wife a new H2 in 2003. Probably one of the best vehicles I have ever owned. Serviced by my selling dealer. Not anymore...In a nutshell:

Windshield Wiper Blades: $80.00
Water Pump: (Went out at 40,000 miles) $859.00

I still like the vehicle but then GM wonders why the competition is kicking their butts.

I've only had two factory dealerships treat me well and that was because my parents are good customers.

Both Ford and GM blow at service when it comes to their higher end vehicle after sales support in my opinion.

With my Porsche's discovered alot of the parts are used on other vehicles. The 928's use the same engine mounts as an 80's 5.0 Mustang for example. The dealer told me this when I needed them! It's the little extra's of why I still take my cars to them for anything beyond an oil change......

augie58 03-25-2007 08:01 AM

my lawyer told me that wiper blades for benz cost him $125. but the dealer was nice enough to leave him a tin of walnuts on the seat when he picked the car up.

call 1 800 who gives a **** at GM and complain about the water pump at 40,000 miles and you stand a very good chance of getting reimbursement on that bill. Just be cool and factual with them.

cbeastwood 03-26-2007 08:23 AM


Originally Posted by dukenrock (Post 2067325)
I bought my wife a new H2 in 2003. Probably one of the best vehicles I have ever owned. Serviced by my selling dealer. Not anymore...In a nutshell:

Windshield Wiper Blades: $80.00
Water Pump: (Went out at 40,000 miles) $859.00
Brake Job: They couldn't give me a price because they have never done one on an H2 before.
Two Cables that keep the hood from flipping over when open: $60.00 and they wouldn't warranty them after they rusted out to nothing.


Doesn't the H2 have a 50,000 mile warranty?

carrboy 03-26-2007 08:36 AM

Not in '03...3yrs.,36k miles.


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