Notices

Prestige Trailer-The best!!

Old 03-23-2005, 09:21 AM
  #1  
Registered
Thread Starter
 
dukenrock's Avatar
 
Join Date: Mar 2004
Posts: 2,255
Likes: 0
Received 0 Likes on 0 Posts
Default Prestige Trailer-The best!!

I feel obligated to post this since in todays economy SERVICE means everything, even when the customer is wrong.

As I was towing my new triax trailer home I noticid it was "dog legging" really bad to one side, appearing as though it was going down the road slightly sideways. After I got home I called Prestige Trailer and spoke with Bobby V. He had a couple guys in the area so they cam by and looked at it for quite a while, towed it and said they would get back to me. Byron ended up making a special trip back today because he could find no ryhme or reason why. Last night I picked up the trailer so Byron could meet me at my house. On the way home last night I checked air pressure in all the tires. they were at 52-54 or so pounds. I topped them all off to 65 pounds and started to drive home. I noticed immediately the trailer was no longer tracking wrong. Now I feel like an idiot and frantically try to contact Byron so he doesn't have to make the special trip to Fort Wayne. I even spent money on Anywho.com to track him down...no luck. I emailed MagicFloat hping he would have Byrons number. Robert said leave Byron a message on his trailer forum, which I did. Long story short, never was able to contact Byron. He showed up this morning around 9AM. I broke the news to him, expecting at least a sarcastic grin. Nothing! Byron went over the trailer features, maintenance expectations, etc. and then went on his way when we were done. All I can say is they have earned any future trailer business I will ever have! OK, MAYBE he's thinking about what a [email protected]$ I was, but I deserved that!
dukenrock is offline  
Old 03-23-2005, 09:59 AM
  #2  
21 and 42 footers
Platinum Member
 
t500hps's Avatar
 
Join Date: Sep 2004
Location: Richmond VA
Posts: 8,062
Received 9 Likes on 4 Posts
Default Re: Prestige Trailer-The best!!

Glad to hear customer service isn't dead.....I'll remember this next time I'm shopping for trailers.
t500hps is offline  
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
Boomer 880
General Boating Discussion
1
08-23-2007 08:29 AM
Magicfloat
Formula
2
12-13-2006 08:33 PM
Gene in NC
General Boating Discussion
6
08-17-2006 09:56 PM
cigrocket
General Boating Discussion
4
03-08-2006 01:28 PM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Quick Reply: Prestige Trailer-The best!!


OSO Sponsor
OSO Advertiser
OSO Advertiser

Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service - Do Not Sell My Personal Information

Copyright 2018 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.

OSO Advertiser