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Got a call from Steve Stepp the other day . He had heard about my boat and thought enough to take time to call me . Nice of him to do that for a guy that has never bought a new boat from them or anything at the factory .
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Cool, I visited the factory during my trip from Bermuda a month ago, and i had great tour of the factory, and didn't even know that it was Steve Stepp giving me the tour until i was leaving..lol
But yes indeed he's a stand up guy.. |
You can't ask for a better group of people. Over the past year I've spent a lot of time at the factory while my boat was being worked on. Steve, Kim, Kenny and every one at the factory could not have been more accommodating. Building a great boat is important but genuinely caring about their customers as they do is not something you always see.
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Steve, Kim and Kenny are indeed all very helpful and a joy to do business with.
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All reasons I have been so loyal to the brand for about 20 years now .
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Originally Posted by notda1
(Post 3132542)
All reasons I have been so loyal to the brand for about 20 years now .
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that sux, I hope they catch them.
Were did they steal it from? |
The big news here is Markel Insurance still hasn't tried to settle yet . Went so long waiting for them that , I missed a summer of boating . When I asked thier attorney at my 6 hour deposition a month ago when I would get a check ? The response was no time soon , remember at this point I was already 60 days into this . Now the police arrested two suspects around 45 days ago . The motors were found not complete when recovered , seems that Markel has taken it on themselves to pick them up without asking or telling me . I have had a bad time with them to the point of needing to hire an attorney , miss a summer of boating , put up with a horrible customer service claim nightmare , and remember there is no end in sight . I want the rest of you to know what to expect if you have a claim with Markel . For the record , I have no criminal background , no boat payments and no money problems . However I do have a claim that is going to be coming up on 120 days thanks to my friends at Markel . Can you tell I'm like in shock and awe of how they do business with someone who has been their customer for years . Insurance buyers beware !!!!! Oh yeah they also cancelled my policy ..........
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Damn, it sounds like this may need to be moved to "Beware and Stolen"
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Originally Posted by notda1
(Post 3195829)
The big news here is Markel Insurance still hasn't tried to settle yet . Went so long waiting for them that , I missed a summer of boating . When I asked thier attorney at my 6 hour deposition a month ago when I would get a check ? The response was no time soon , remember at this point I was already 60 days into this . Now the police arrested two suspects around 45 days ago . The motors were found not complete when recovered , seems that Markel has taken it on themselves to pick them up without asking or telling me . I have had a bad time with them to the point of needing to hire an attorney , miss a summer of boating , put up with a horrible customer service claim nightmare , and remember there is no end in sight . I want the rest of you to know what to expect if you have a claim with Markel . For the record , I have no criminal background , no boat payments and no money problems . However I do have a claim that is going to be coming up on 120 days thanks to my friends at Markel . Can you tell I'm like in shock and awe of how they do business with someone who has been their customer for years . Insurance buyers beware !!!!! Oh yeah they also cancelled my policy ..........
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