cbeastwood

THIS JUST IN ***

I thought I'd share. Just went to pick up my F-350 King Ranch after it being in the shop for over two weeks (4th time for the same problem, btw).

Upon starting the vehicle, I notice a 1-foot horizontal crack in the windshield in front of the passenger from a stone chip.

So I go back inside and talk to the sales manager. He said that since I can't prove it wasn't there when I dropped it off, he's unwilling to replace it. I told him it wasn't there when it was brought in. We go back and forth for about 5 minutes like this. I figure I better leave before I do something I regret and end up in jail for assault.

Called my insurance - $100 deductible. Almost not worth fighting over, but it's the point - I bought one of the most expensive trucks Ford makes, and this is the kind of customer service they give.

My next truck will NOT be a Ford. I'm sad to say that, because that's all I've ever bought since I was old enough to drive.

Scott B

If your in Fl at the moment, there is no deductible for windshields here.

Dean Ferry

I got an 06 F-350, with ~5000 miles, and no problems, yet, except for a little body warranty work. Sorry to hear about your problems, hope Ford takes care of them
Dean

Jassman

9 Fords, 6 GMC, and 1 Dodge, since 02. Over all Im a GM man, but have had the best luck using the Fords for my construction business. They haul, tow and breakdown slightly less than my GM's, and we push them harder cause they can take it. Jeff

J.B. Marshall

These Ford stories are scaring me I bought my 06 F250 6.0 diesel sw crew last April and thankfully thus far no problems and just turned 15k miles and I really like my Ford.