Fair Exchange of Information
 

I think you have really taken the value and purpose out of this section in an effort to censor a few posters who get out of control. I have read some of the name calling and stupid things posted here, but making this a forum for only people with legal issues is hurting all of us in our path to seeking good, solid information about how businesses perform and treat their customers. I own a service business and my business is reviewed everyday by my customers and posted on websites like Kudzu, Angie's List, City Search, etc. I of course, feel some of the reviews are out of line and some are glowing, but the overall good of sites like this are a "raising of the bar" of any industry. The business owner has a opportunity to post a rebuttal and state their side of the dispute and how they answer and what they post gives a potential customer an insight into that business that is invaluable . These social network postings have caused a lot of my competitors to behave differently in they try harder to please their customers and they tend to not sweep their mistakes under the rug. Overall in the last 5 years since these sites have grown, the heating and air customer service business in Atlanta has gotten much better. From some of the negative issues I have read about in the marine business, this industry is in need of an open exchange of information more than ever and your attempt to stifle this is clearly a mistake for customers and the business owner. This business could also enjoy a higher level of respect and prestige if this type of posting is allowed and even encouraged.

Excellent post.

Ditto Jazz and if your a paying OSO advertiser you are shielded from any Negativety even if you have screwed a customer ... very cheap insurance to just pay and advertize and let the site run block 4 ya ...

Advertiser not Protected
 

Good Point! My company spends $129k a year on advertising on Kudzu.com because it brings me additional work and they do not remove or edit ant negative review if it meets the "rules of engagement" . I know sites need their advertisers, but if the rules are fair, everyone is protected.

Are you serious?:eek:


What gets me is when a builder/supplier whatever does get any bad press on here they will come on and just slam the person and try to make him/her the bad guy in the mess and say chit like I got so sick of them complaining about this or that little thing so I just put'em on termanal egnore and the fight starts.
It doesn't seem to matter that the person spent very large sums of money and expected things to be correct.
Also I see or have seen that alot of guys will not post the bad stuff for fear of loose'n there azz's when it comes time to sell whatever it was, boat/parts/trailer ect-ect-.
Been there done that and it hurts to hide the crap that you know should come out.
Take the time to read the RF threads:eek:
If any other builder did what he has done those threads would be in here. Like it or not he phucked the whole industry plain and simple and now everyone loves him and wishes him well, give me a break!!!!!!!
I know I will be flamed for this so go ahead let it fly, I finely got it out.

I changed the wording on the stickie...

I agree that an open exchange of information is needed and fine with posting about a bad transaction or business dealing.... I still want the thread starter to be prepared to back up their claims with photos, email and information....

I have also seen the good of this section and impresses when someone is called out for a bad dealing and made the situation right!!

What we would like to avoid having is this section to be is a bunch of threads crying because X didn't return my phone call or claims without backup...

Back up is the key to proof of a bad dealing!

i do believe Speedy has no problem with airing both sides of a Badd dealing in the Beware/ stolen section but usually it ends up 1 sided and the shop does'nt ever show up to post there side instead there cheerleaders do :cheer: and it then turns into a pizzing match of who screams the loudest ... cant make everyone happy so a lil negativety is expected and OSO site readers then just have make there own decision on what/who they believe. :drink:

CH!T dont think i even swore on this post :lolhit:

What about also not being able to edit your post..in this section...I think if you post something, back it up...dont change it.....or complain to your friend that happens to be a moderator to get posts deleted...

Much appreciated!
 

Thank you very much for the new wording! It is much better. You are so correct about a bad situation being made better and this can eventually change behavior in the future. Thanks, Dan

What about Legend Marine Group that has screwed over dozens of people here but there thread always seems to get locked?

this is exactly what she is talking about.:rolleyes: if you have a legitimate gripe with them and documentation to back it up. feel free to start a thread. but by posting what you just did is the reason threads and posts get deleted.

I had proof and just about everyone agreed I was right. The post still was closed. Legend is a paid advertiser and they will be protected here.

The REAL problem here is that there are a few...the "chosen" if you will...that can do, say or post anything that they want and nothing is said or done about it. As for the protecting of advertisers here...they are a money crop for OSO, so you dont crap in your own basket, but if an advertiser has done a wrong to someone...then they too should suffer the rath from whoever without everyone else jumping in to run their mouth about something that does not concern them. Let the advertiser and the other person hash it out. This should also be the case with each individual...but it isnt. There are always some...mostly the "chosen few" that have to bad mouth someone or some business when they have no real knowledge of what the problem might be. But that doesnt seem to matter, because what they dont know for fact, they always make something up...which pretty much speaks for their character.

Not happy with work performed
 

I certainly do not want to take sides or anger anyone in discussing your dispute, but I did read it over and you listed your complaint and the company responded. I do not know if you ever reached a compromise, but it seems like you did not. At that point, it was over and it does no good to keep on posting about the same experience. You had people on both sides of the fence with some siding with you and some with the Legend folks. A company can choose to resolve a dispute and or they can ignore the problem and risk the bad public relations. But the one thing that does not help either side is continued posting about the same issue or others who have no connection to the business chiming in to add their two cents, unless they have had a true business dealing with the business and can report negative or positive experiences. Most likely, you should have insisted on a firm quote to perform your job as opposed to a "by the hour" price that was open ended. Some business tend to try and recover all the costs in a "time and material" job like you entered into and some use it as a license to steal. Regardless, the need to have a forum like this is huge and whether a business is an advertiser or not should not be involved with the content, unless they are subjected to lies and half truths. But on the other hand, a business who never advertises here should also be treated fairly and not subjected to haranguing and exaggerated claims. The ultimate judge and jury for all this should be the court of public reaction to the postings of both sides, as long as they are civil.

It is all in the past. The $1K they screwed me on was nothing. My buddy was going to by a new 47' Fountain from Legend and he went with another dealership. Also 2 of my friends with 47' Fountains and 1 with a 42' Fountain stopped using Legend for there marine service. Overall they lost over $150K over my dispute and it is still adding up.

That is the way you fight back when a business will not be fair. I hope little by little the marine business picks up because I believe some of this bad experiences you hear about are a by product of a dealer loosing money and making the wrong choices because of it.

I agree, sounds like you ultimately have the last laugh. I just don't get dishonest people. I get more business from clients that get screwed by the hacks. Doesn't mean the customer is always right, but it does pay to chose the battles.

What you so is so true. Over the years, I have seen hundreds of times when a customer of ours is out of line or just plain wrong, but it never serves us well to fight and argue over the details when the bigger picture is your reputation with the general public and with the internet, it can come back to haunt you. Better make them happy and they will tell their friends.

Have to agree with Offshoredrillon on this subject; no one likes to loose money... In a lot of instances the buyer does not do their home work and get screwed in the end and the businesses bend over backwards to make some one happy and still get mugged over it ..... Cavaet Emptor



Jim

Man if I new that Legend was selling new 47's for 150,000 then I would have bought one. I have bought 3 boats from Legend and was treated great each time. As stated before,there is two sides to every story. Why keep bringing up the same thing over and over if there was equal parts of defence on Legends behalf. Just move on and stop slandering Legend.

Pass the bong. :bong: Who said they were selling them for $150K? Try reading everything before u open ur mouth. So my buddies choosing not to buy/ do service from Legend make me a slander? That is called customers who like honest business people.

That is correct. I never said they were selling 47' Fountains for $150K and even if they were u r so upside in ur boat u still couldn't afford one.

It's not like you 2 live across the country from each other - maybe U can meet up and resolve this. :eek:

How do you know if he is upside in his boat or what he can afford?

Also it's upside/down:coolcowboy:

Maybe it's over?
 

I am starting to see why Speed Girl has to lock some of these..........

pathetic isn't it.

I humbly propose a new guideline. One thread per complaint. If you have an issue, open your own thread and beat that horse ad nauseum. Please stop reposting your issue on every thread that you believe is remotely close to your situation. It just ends up with the same arguements, same supporters, same unresolved outcome. If you really want to claim you are "right", take it to litigation, get a ruling and post the results. Put that information in your thread so people can easily find the final resolution if they are interested.

+1

Like I said earlier...what people do NOT as fact...they simply make crap up...which is a nicer way to put it other than THEY LIE...but what the hey...seems to be alot of that going on here.

I was looking to buy his boat at the end of 2009 and he owed $200K-220K plus on his boat. Casey at Legend talked me out of it and said he could sell me a new one for almost that price. No lie there.

Dayum trouble maker ...:eek::lolhit::drink:

The problems you experience here are many times due to the fact that you let yourself get angered by sarcasm or jokes that you overreact to. Let their jabs and insults roll off you shoulders and do not engage. You make yourself an easy target with some of the things you post back. If you stopped, so would they, eventually. Most people find it is no fun to verbally spar with themselves. Just my 2 cents.

i agree with you! i try to tell members on here about a guy that was advertise drives and other parts that he lie about.he only comes on this site to sell his junk!!! i had posted pictures and people who knew the truth. i would think you would not want a guy like that on your site:eek:

he is upside in his boat:eek:
lets hope so :boat:

YES!!!!!!!!!!!!!!!!!!!!!!! :bigbird::bigbird::bigbird::drink::drink::drink:

Or he could just pull the old double switcharoo and post under a phony name like TunaHelper to agree with & support his warped logic. Or make up someone like his ExJudge buddy to give credence to his nonsense legal posture concerning a (friend) powerboat thief. Ever entertaining, but, THEY LIE! LOL!

post under a phony name like TunaHelper to agree with & support his warped logic..:lolhit:

hey your not suppose to be able to figure that out :eek:

I wonder what his objective is with all that nonsense? Get his name out there?
Maybe he is trying to build a customer base for his junkyard technology engines? To power septic tank cleaning trucks and such...........possibly incorporate his engine line with the target vehicle he is looking to power...."Poop Shooters" Hey! It's got a ring to it! LOL!

Back to the thread!

Back and forth
 

I think the current exchange of information about Joey Griffin engines is working in a positive manner with folks of both sides expressing their experience's. Hopefully it will stay civil. :kiss:

Dan 3 sides to every story ,and some Negativety is expected its how they handled the problem thats important ... can't make everyone happy :drink: