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I guess some guys haven't read the entire post explaining what the problem is? Apparently they are loyal gaffrig customers? I AM A LOYAL GAFFRIG CUSTOMER, at least I was. The problem is with Mike and how he CHOOSES to deal with a problem that may not be his fault but IS his responsibility. He CHOOSES to bury his head in the sand and let a bunch of his customers flap in the wind while he and his employees lie and BS us to death. So the SAGA continues with no end in sight. I am glad that some people have had a good experience with Gaffrig. We have NOT. STEP UP TO THE PLATE MIKE and do something about this MESS. I know you hear whats being said here.
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Originally Posted by extras
(Post 4148333)
I deal with Gaffrig all the time. Great customer service. Never had a problem.
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Originally Posted by paul buckner
(Post 4148460)
What's that got to do with it !! Ted Bundy didn't kill every one he met Guess some people are just lucky
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I am encountering challenges with new Gaffrig gauges, both tachs wont read above 2 to 2,500 rpm, the ones I pulled out work fine, I double checked the switches to make sure they are set correctly, also pulled and rechecked wiring.
A day and a half of several phone calls, emailed info on ignition system, and being told I would be called back, still nothing. When I did talk to Mike he said they may not work with older ignition systems? Mine is a 2000 454 magnum MPI with Delco HEI. If they don't work with some systems, why wouldn't they make you aware of that before you purchase? Or what applications they do and don't work with on there web site? |
Looks like the writing is on the wall and his whole operation is circling the bowl. On top of that it appears that he just doesn't care.
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From reading this it looks like money was taken and no product produced. If this is the case the money should have been returned when they knew they could not deliver. If money is still being held then they should be paying interest on it.
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Returning the money at this point is useless. Those of us who ordered these particular gauges are STUCK waiting because I for one was trying to match other gauges that I had already replaced. And yet still after all this time and all these negative comments Mike has still not responded. Very disappointing really. Gaffrig is a known name in the industry and he seems to really not give a S**T about a few(?) aggravated customers. So I'll continue to wait without really even knowing if I'll ever see the items I've purchased? Thanks MIKE where ever you are. It's the deliberate deception that really bothers me though. And Yes I agree that after all this, those of us who have been deceived should be eagerly compensated for our troubles. BUT I DOUBT THAT WE WILL EVER RECIEVE ANYTHING let alone satisfaction.
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Im going to call today. Tell you how it goes fireboat.
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I have had a similar bad experience with Gaffrig 2 years back, wish I would have known then what I know now, I would have switched the whole dash to something else.
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i called mike yesterday at 1 pm and asked him if he had 2 electric fuel pressure gages i needed in stock,he did and said he would sent them right out.they arrived at 10 am this morning.im not trying to stur the pot im just telling you guys my experiance .
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Umm, I'm glad that some people do actually get service and their parts but the fact remains that Mike has completely ignored those of us who ordered the 280 degree gauges. Lied to us, put us off for 8 months and counting and doesn't seem to give a crap seeing that he hasn't returned calls or replied to this forum. So where those elec fp gauges the 280 sweep? That's what we're talking about here. HEY GAFRIGG MIKE WTF?
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5506 90 deg to match the rest.if these were not in stock i would have went another route.
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Damn wish I read this before I ordered my water temp sensor... been waiting a month for it, sorry to hear about this order.
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Originally Posted by mike tkach
(Post 4153899)
5506 90 deg to match the rest.if these were not in stock i would have went another route.
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I ordered a depth sounder transducer from them, and roughly a week after it was suppose to be delivered, I called to see what was going on. Talked to a lady there, and after she dug around for my order form while I was on hold, she said oops, it wasn't "processed". She "processed" it and I finally got it about a month after the original order.....
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The bottom line is they are no different then Scorpion 31 or Johnyboatman they all ripped people off.
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I called them today after speaking with peanut. Peanut said they told him that they are not going to make the 270* sweep gauges anymore after losing their supplier. They sent him pics of some gauges that are close. So I called to see what they would tell me, not sure who I talked to, I thought it was Mike so I didn't ask, turns out it wasn't him. The guy found my info right away and said there was a notation saying I would wait as long as it takes, he didn't mention that they where going to cancel the line until I asked. Then he asked if I knew peanut so they are aware of this thread. He offered after I asked to send me pics of something close whibh I will go woth and they shipped today. Not perfect but what can I do? I asked for a discount, I ain't proud but it wasn't offered. The guy got back to me after shipping and said that Mike would not have a problem with a discount but he wasn't around. Send him a ppic of my dash and maybe Mike would have some ideas for me. Whats the point after he shipped these replacements out already? The phone service was better attitude though. I'll keep the thread informed. I'm still not very happy with them.
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Originally Posted by ItsPeanut
(Post 4154724)
Did you not read the thread? We ordered gauges of the website and were told repeatedly that they are coming. And what other route do you recommend that I try when i am trying to match all the other 20 gauges. Spoke to them yesterday. Will post what happens when i make up my mind.
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Originally Posted by Craney
(Post 4155090)
The bottom line is they are no different then Scorpion 31 or Johnyboatman they all ripped people off.
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Originally Posted by TCBoss302
(Post 4155342)
Not sure if you posted this because of my post, but Gaffrig did not rip me off, they just seem to have no idea what's going on within the organization. One guy takes order, doesn't process it, then I have to call back or I never get the part and someone else finally actually processes it. Didn't think too much about it until I saw this thread though.
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Originally Posted by mike tkach
(Post 4155192)
yes i read the thread,relax.i cant recommend what you should do but if i get pizzed enough id rip every gage out of the boat and replace them with auto meter.after all,its only money.
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Originally Posted by mike tkach
(Post 4155192)
yes i read the thread,relax.i cant recommend what you should do but if i get pizzed enough id rip every gage out of the boat and replace them with auto meter.after all,its only money.
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OK, well I decided to go with the gauges that they showed me. I'm not thrilled but I didn't see another option except to keep waiting for something that might never happen. Their close and the way I have my dash set up it at least will be balanced looking. To Mikes credit he did knock $100. off and shipped them next day air for free. Showed up the next day.
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Glad everything finally worked out for you fireboat. Thumbs up to Mike for the discount and shipping. I will be calling them on Monday
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Thanks Patryk,Worked out as best as possible for now I suppose. These will look OK but I still hope they find a source for the 270 sweep gauges. Luckily I changed out the more expensive ones and only had the 6 electric ones left to change. Oil temp, water temp and volts. Think Mike can make me up a couple gauges that say drive temp or is that asking too much? LOL, I guess the heat got to him, thanks OSO.
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It sounds like nothing worked out at all. You compromised and took what they gave you. I would have wrote them off and made sure everyone I thought might buy their product knows how they treat their customers. I'm sure people who read this thread will think twice before ordering from them. I know I won't
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Your right tundra, I did in fact compromise and I'm not happy about it. My other option was??????? I could continue to wait for gauges that they decided not to make anymore or take a close looking match and be done with it. The biggest problem I have is the 8 months of BS that I had to go through to get to this point which I would have most likely made this decision months ago. Its not like they are the first co to discontinue an item. However they are still offered on their site so are they really discontinued?
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Originally Posted by ItsPeanut
(Post 4155885)
Mike, My account number is 2168675309. Please deposit 5000.00 to this account so I may start ripping gauges out and since its your money I'm wasting you might as well make it 205,000 and I will repower while I'm at it. Its only money.
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I think you didn't get the sarcasm of my post Mike. Sorry it went over your head. And the only thing I'm owed since you seem to know is the gauges i was promised nine months ago.
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Originally Posted by mike tkach
(Post 4156790)
maybe you sould reread my post,i did not tell you what to do,i posted what i would do.i don,t quite understand how you got the idea that i would pay for your gauges.maybe you are one of those people that thinks the world owes you something because you are here.try calling gaffrig and tell them to buy you all new gauges because they dont have the one you want and let us know how that works out for you.
Originally Posted by ItsPeanut
(Post 4157700)
I think you didn't get the sarcasm of my post Mike. Sorry it went over your head. And the only thing I'm owed since you seem to know is the gauges i was promised nine months ago.
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Originally Posted by ItsPeanut
(Post 4157700)
I think you didn't get the sarcasm of my post Mike. Sorry it went over your head. And the only thing I'm owed since you seem to know is the gauges i was promised nine months ago.
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Originally Posted by mike tkach
(Post 4157990)
LOOK PEANUT,i simply posted my experiance with gaffrig,i could care less if you like it or not.you are a fukin winer and i hope you never get the guages.your sarcasm did not impress me and neither do you.just fyi,imo you were stupid to think for 9 month that the gauges were in the mail.carry on with your rant,im sure it will get those guages shipped out right away.
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