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-   -   BEWARE of Coastal Marine Export Purchases (https://www.offshoreonly.com/forums/beware-stolen/364652-beware-coastal-marine-export-purchases.html)

underpsi68 08-29-2019 05:40 AM

Did you pay by credit card? If so you should be sending those pictures to them with the 32 on the hub circled/ highlighted.

Coast Mar Exp 08-29-2019 05:56 AM

We have been in business for 7 years and have many very happy customers all over the world!

This customer received what he ordered and was told we do not offer any returns on propeller purchases which was clearly
noted on his invoice. He contacted us via email a week after his purchase and also after he was using the propeller.
We told him we do not offer any returns on propeller purchases. He then processed an Amex charge back for the purchase
which Amex reviewed and ruled in our favor. I'm sorry he's not happy with the charge back outcome and had to go and try to
discredit our company here and on social media.

1MOSES1 08-29-2019 06:31 AM


Originally Posted by Coast Mar Exp (Post 4704477)
We have been in business for 7 years and have many very happy customers all over the world!

This customer received what he ordered and was told we do not offer any returns on propeller purchases which was clearly
noted on his invoice. He contacted us via email a week after his purchase and also after he was using the propeller.
We told him we do not offer any returns on propeller purchases. He then processed an Amex charge back for the purchase
which Amex reviewed and ruled in our favor. I'm sorry he's not happy with the charge back outcome and had to go and try to
discredit our company here and on social media.

what’s your response for sending damaged props...https://cimg6.ibsrv.net/gimg/www.off...8fb51f2dec.png

1MOSES1 08-29-2019 06:34 AM


Originally Posted by relaxalot (Post 4704467)
Maybe Offshore only should reconsider allowing Coastal Marine Export to advertise or at least have a warning that their customers may not recieve what they ordered. ??

agreeed!!! OSO should remove all CME classifieds if they are known for bad business practices. How many more people on here need to be screwed before you do something...

1MOSES1 08-29-2019 06:45 AM


Originally Posted by Coast Mar Exp (Post 4704477)

This customer received what he ordered and was told we do not offer any returns on propeller purchases which was clearly
noted on his invoice. He contacted us via email a week after his purchase and also after he was using the propeller.
We told him we do not offer any returns on propeller purchases.

Thats funny you told me I could return mine after I just spent 200$ on overnight delivery and I’d have to miss a poker run...I guess company policies don’t exist...whatever fits your agenda.

Coast Mar Exp 08-29-2019 07:08 AM

We had a customer that received a New Bravo I Propeller he was not happy with the condition it arrived in.
He stated it was damaged in shipping so we offered him to return it for another one.
If propellers are damaged in shipping we offer returns or exchanges.


relaxalot 08-29-2019 07:09 AM

I ordered a 30 pitch stock Maximus prop Mike... NOT a 32 repitched prop... attached is where we discussed it...I am not trying to discredit your company at all. I am just pointing out that I didn’t receive what I ordered and then I was forced to pay for it. I did try the prop almost a week later because my boat is in another state.. It was on for 15 minutes.. It is not a 30 pitch prop.. It is smaller than that... I ordered a stock 30 pitch Maximus... you said you had one... you sent me this one it is a reworked 32 pitch. Anyone can see that.. ... I am not happy... I tried to return it exchange it and you said no. What I am saying is 100 percent accurate. Here is proof... https://cimg2.ibsrv.net/gimg/www.off...62d0394f91.png
Copied from my phone
https://cimg3.ibsrv.net/gimg/www.off...90b6c1a0dc.png

Copied from my phone.. I did exactly what I agreed too... send you money for a stock 30 Maximus prop..

1MOSES1 08-29-2019 07:15 AM


Originally Posted by Coast Mar Exp (Post 4704495)
We had a customer that received a New Bravo I Propeller he was not happy with the condition it arrived in.
He stated it was damaged in shipping so we offered him to return it for another one.
If propellers are damaged in shipping we offer returns or exchanges.


so...I had to pay $200 overnight, pay shipping back, miss a poker run, hope you guys got your sh!t together on another prop, prey the new one wasn’t damaged, and wait another week for it to come in...sounds fair mike!!! kudos to CME.

as for f*cking rexalot I’m not surprised...

relaxalot 08-29-2019 07:29 AM

My prop magically must have changed into a reworked 32 pitch prop from the stock 30 pitch I ordered and you said you had..... maybe it happened in shipping???

1MOSES1 08-29-2019 07:36 AM


Originally Posted by relaxalot (Post 4704499)
My prop magically must have changed into a reworked 32 pitch prop from the stock 30 pitch I ordered and you said you had..... maybe it happened in shipping???

if I were you...I’d call merc and file claim with BBB.


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