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-   -   unhappy customer (https://www.offshoreonly.com/forums/concept/191015-unhappy-customer.html)

Jupiter Sunsation 07-16-2009 05:13 PM


Originally Posted by FeverMike (Post 2909503)
There seems to be 2 sides to this story...you say Concept wrecked your boat and Concept says the tow company wrecked your boat.

Why is the world have you not turned this over to your insurance company or a lawyer?



All I know is Concept has wrecked their reputation this.......I wouldn't even consider buying one after reading this.

FeverMike 07-16-2009 11:08 PM


Originally Posted by Jupiter Sunsation (Post 2911805)
All I know is Concept has wrecked their reputation this.......I wouldn't even consider buying one after reading this.

Yeah that is what I am trying to figure out....I guess we will never know the truth.

Radical Concept 02-12-2010 03:05 PM

Been away for a while...
 
This sounds like a real unfortunate situation. However, I know Susan, Luis and the rest of the folks and Concept. I would be very surprised to find that they haven't done everything in their power to resolve this timely.

Good luck

FeverMike 04-04-2010 05:48 PM


Originally Posted by Radical Concept (Post 3045316)
This sounds like a real unfortunate situation. However, I know Susan, Luis and the rest of the folks and Concept. I would be very surprised to find that they haven't done everything in their power to resolve this timely.

Good luck

What was the final outcome with this situation?

robbyd3 04-19-2010 11:21 AM

still no boat ,still paying concept says after 18 month that they can fix it
it will be to years on may 22
unreal, should have a court date soon

DollaBill 04-19-2010 11:33 AM

Susan? any comment?

FeverMike 04-25-2010 07:30 PM

Robbyd3, thanks for the update...please keep us posted on the court date.

Bill, ya really think Susan will comment on this website? I don't.

boatme 04-25-2010 07:52 PM

wow

Jupiter Sunsation 04-26-2010 06:19 PM


Originally Posted by FeverMike (Post 3095585)
Robbyd3, thanks for the update...please keep us posted on the court date.

Bill, ya really think Susan will comment on this website? I don't.


Just the fact the guy still doesn't have his boat yet he has been making payments on a wrecked boat tells me Concept definitely didn't do the right thing!

DollaBill 04-26-2010 06:29 PM

yup, we were all wrong and she's at the top of the customer service food chain


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