Originally Posted by okeagle25 (Post 2564744)

Shue, please pass this message on to Karl:

I want the go@ dA@$ hour meter discrepancy statement that I was promised when I purchased my boat 2 months ago. I have been very, very nice up until this point. The detail girl left my boat ignition turned on for 2 days before it shipped, thus putting 52 incorrect hours on it. This was stated in the ad (and Karl's emails, which i have), so there's no dispute over it, but I need it for my title/registration info. I have called 3 times, and sent an email as well. This will only take 5 minutes. I keep getting excuses...busy, no reply, etc.

Shueman, you have always been alot of help to me on the boards, and I thank you for that! As a business owner myself, I feel that Bob needs to know that his people are not getting the easy stuff done. So, I will mail this reply to him personally as well. As I write this, I feel like Eliminator got my money and kicked my azz out the door. My boat left california with NO LIGHTS on the trailer, and numerous other very simple problems (like the radio not working, etc.) which I said NOTHING about. I understand that it was Easter Friday, etc. But it was such an easy fix. Thank god the delivery girl was so careful, and I happily paid her extra hotel bill because she couldn't drive at night (I understand she was blamed for this too, what a shame). Shue, I am not a complainer, but this should not result in a cash-paying, easy to deal with customer getting pissed off about a stupid piece of paper, and ruining a valuable relationship. Everybody has a limit, and I've hit mine. This was my first Eliminator, and could be my last (I stress could). The next contact Eliminator receives will be from my attorney, if that paper is not on my fax by Wednesday afternoon. Not to mention what the forums will look like. All for what? A piece of paper. How stupid. I have tried to handle this the RIGHT way but it ain't working.

I emailed a FOURTH time yesterday, through E-zone, I can be reached through that. Karl is well aware of how to reach me. He had no problem cashing my check for the boat, so a piece of paper should be easy enough. BTW, my $150 worth of ezone product I ordered 3 weeks ago is a no-show, and I've heard nothing on that either...What's goin on out there!!??
:hitfan:

Originally Posted by okeagle25 (Post 2564744)

Shue, please pass this message on to Karl:

I want the go@ dA@$ hour meter discrepancy statement that I was promised when I purchased my boat 2 months ago. I have been very, very nice up until this point. The detail girl left my boat ignition turned on for 2 days before it shipped, thus putting 52 incorrect hours on it. This was stated in the ad (and Karl's emails, which i have), so there's no dispute over it, but I need it for my title/registration info. I have called 3 times, and sent an email as well. This will only take 5 minutes. I keep getting excuses...busy, no reply, etc.

Shueman, you have always been alot of help to me on the boards, and I thank you for that! As a business owner myself, I feel that Bob needs to know that his people are not getting the easy stuff done. So, I will mail this reply to him personally as well. As I write this, I feel like Eliminator got my money and kicked my azz out the door. My boat left california with NO LIGHTS on the trailer, and numerous other very simple problems (like the radio not working, etc.) which I said NOTHING about. I understand that it was Easter Friday, etc. But it was such an easy fix. Thank god the delivery girl was so careful, and I happily paid her extra hotel bill because she couldn't drive at night (I understand she was blamed for this too, what a shame). Shue, I am not a complainer, but this should not result in a cash-paying, easy to deal with customer getting pissed off about a stupid piece of paper, and ruining a valuable relationship. Everybody has a limit, and I've hit mine. This was my first Eliminator, and could be my last (I stress could). The next contact Eliminator receives will be from my attorney, if that paper is not on my fax by Wednesday afternoon. Not to mention what the forums will look like. All for what? A piece of paper. How stupid. I have tried to handle this the RIGHT way but it ain't working.

I emailed a FOURTH time yesterday, through E-zone, I can be reached through that. Karl is well aware of how to reach me. He had no problem cashing my check for the boat, so a piece of paper should be easy enough. BTW, my $150 worth of ezone product I ordered 3 weeks ago is a no-show, and I've heard nothing on that either...What's goin on out there!!??
:hitfan: