Marine Inovation Sucks
09-08-2005 | 07:41 PM
#11
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Joined: Jun 2004
Posts: 4,502
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From: Windham, NH
Re: Marine Inovation Sucks
Originally Posted by jaybird
..............
BTW - it stinks there aren't any good Formula dealers in New England. I think Lake Port's work stinks. They replaced a bilge pump in my friend's boat - they didn't mount it properly, and used a tie wrap on the water hose instead of a hose clamp
.
BTW - it stinks there aren't any good Formula dealers in New England. I think Lake Port's work stinks. They replaced a bilge pump in my friend's boat - they didn't mount it properly, and used a tie wrap on the water hose instead of a hose clamp
.Arrogant too.
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Chris G.
Chris G.
09-09-2005 | 07:05 AM
#13
Thread Starter
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Joined: Feb 2002
Posts: 239
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From: Maine
Re: Marine Inovation Sucks
Originally Posted by Rippem
no 'cuda, it's the name of the 3rd party warranty company.
Passport
Formula Guard
Z-Care
ect.
Marine innovations underwrites all of them. It's basically an ins company...you know what that means to the consumer in terms of getting screwed!
Formula needs to get hip to the fact that they are no doubt feeding Marine Innovations a good sum of money a year, using it as a sales tool (quoting in the propaganda how much it's "worth") and yet too many claims are denied, and otherwise happy owners are getting pissed...and pissed at Formula for talking this bullsh!t coverage up so much.
312...I'd give Formula a call also, see if they'll go to bat for you.
It seems too often this "coverage" that is priced into this EXPENSIVE boat isn't worth the paper it's written on!
Passport
Formula Guard
Z-Care
ect.
Marine innovations underwrites all of them. It's basically an ins company...you know what that means to the consumer in terms of getting screwed!
Formula needs to get hip to the fact that they are no doubt feeding Marine Innovations a good sum of money a year, using it as a sales tool (quoting in the propaganda how much it's "worth") and yet too many claims are denied, and otherwise happy owners are getting pissed...and pissed at Formula for talking this bullsh!t coverage up so much.
312...I'd give Formula a call also, see if they'll go to bat for you.
It seems too often this "coverage" that is priced into this EXPENSIVE boat isn't worth the paper it's written on!
Rippem, I had already talked to formula about this situation and they elected not to participate, Also merc does not want to participate also, as the motor with merc has been out of warranty since 2003, So as of right now nobody wants to step up but i think that will change soon.
I am picking up my boat and my "BOX" of parts the motor is apart and we need to inspect the head that has the valve stem still intact to see why the valve was either held open to long or the valve itself was defective and then we will figure out who to go after, Thanks for all the responses and i will post the findings, Jeff
09-09-2005 | 04:04 PM
#14
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Joined: Jul 2005
Posts: 566
Likes: 1
From: Chesapeake Bay
Re: Marine Inovation Sucks
Just adding my 2 cents, why not copy this forum link and some documents of your calls with the warranty company to Scott Porter, so he sees first hand how customers of his products are treated, especially when it is so black and white, I mean 130 hours and $8,000 for a motor? You deserve better treatment.
09-10-2005 | 10:11 AM
#15
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Joined: Jul 2002
Posts: 618
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From: LOTO / KC
Re: Marine Inovation Sucks
Same experience here with Passport. 2002 with 110 hrs, 3 yrs left on warranty. Pinon bolt on lower backs out and blows drive up. Valid drive failure in service shop's opinion and should be covered. Then we find out "fasteners" are not covered
Merc won't have anything to do with it and Formula "does not want to tell Passport how to administer their warranty program"...
Merc won't have anything to do with it and Formula "does not want to tell Passport how to administer their warranty program"...
09-10-2005 | 03:15 PM
#17
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Joined: Mar 2005
Posts: 489
Likes: 0
From: Cape Cod, MA
Re: Marine Inovation Sucks
Boy, it sure sounds like these thrid party warranty companies will figure a way not to pay any claim. Does not sound like they are really worth the paper that they are written on.
09-10-2005 | 08:09 PM
#18
Thread Starter
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Joined: Feb 2002
Posts: 239
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From: Maine
Re: Marine Inovation Sucks
Originally Posted by BigDaddy96
Same experience here with Passport. 2002 with 110 hrs, 3 yrs left on warranty. Pinon bolt on lower backs out and blows drive up. Valid drive failure in service shop's opinion and should be covered. Then we find out "fasteners" are not covered
Merc won't have anything to do with it and Formula "does not want to tell Passport how to administer their warranty program"...
Merc won't have anything to do with it and Formula "does not want to tell Passport how to administer their warranty program"...
And i am not to please with formula at this point either, , They did not want to do anything about it, I had bought the boat on having the piece of mind with the waranty in case there was engine or drive failures would cover any problem and both just seam to want to dust it under the carpet, The kicker is i am going to be in the market next year on a 35' boat and i may have to consider somethig other then a formula.Its a big selling point on there part having this waranty on there boats and then nobody stands behind it when there is a "Premature" Failure, I am curious to the reasons why merc stopped Mfg the 502's? Could be that they use junk valves in there motors and were having problems so they changed to the 496's to make it go away, This whole thing sucks and i may have to reconsider even baoting with the price of gas it just adds insult to injury!!!!!!!!!!!!
09-11-2005 | 11:26 AM
#20
Charter Member #1171
Joined: Feb 2001
Posts: 4,018
Likes: 21
From: Clearwater, FL
Re: Marine Inovation Sucks
[QUOTE=formuladude312] I am curious to the reasons why merc stopped Mfg the 502's? Could be that they use junk valves in there motors and were having problems so they changed to the 496's to make it go away,QUOTE]
Its not Merc, ,,, it was GM,,,Just like the 5.7 went away.
Its not Merc, ,,, it was GM,,,Just like the 5.7 went away.
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I want to live in a world where a chicken can cross the road and not have its motives questioned.
I want to live in a world where a chicken can cross the road and not have its motives questioned.
