Anyone else having a problem getting in touch with Fountain about ordering parts?

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09-05-2018, 07:33 AM

#11

ALL_IN!

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She did - received an email response yesterday with quote. Probably understandable with the holiday weekend.

Quote:

Originally Posted by TURBOED

I guess they never got back to you huh?

09-05-2018, 08:09 AM

#12

Wildman_grafix

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Quote:

Originally Posted by TURBOED

Her exact words,all the old molds have been destroyed,all I wanted was a ladder door

You know there was another thread about this. What I don't understand is why destroy old molds, they have a ton of space you would have thought they would just leave them.

I understand they were suppose to get rid of the proline stuff and destroyed the wrong ones but still?

09-05-2018, 09:47 AM

#13

INDY27

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I emailed her again today, let's see if she responds this time.

09-05-2018, 11:02 AM

#14

INDY27

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She just emailed back!

09-05-2018, 11:22 AM

#15

Interceptor

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There's a similar thread in the Cigarete forum regarding non communication.

09-05-2018, 03:21 PM

#16

TURBOED

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is the industry standard interceptor

09-08-2018, 05:50 PM

#17

Signature Ex

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I had to get a new cabin door for my ex last year and got through on the first call , ordered the door and had it in 2 weeks. Must have been my lucky day