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Bearing Buddy

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Old 10-14-2005, 04:10 PM
  #1
Geronimo36
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Just thought I would talk about an good experience I had with Bearing Buddy Inc.

Last Sunday I ordered two sets of Bearing Buddies for my trailer and specified 2nd day delivery so I would be sure to have them for the weekend. I ordered everything on-line but when they asked for payment they wanted me to use paypal. For some reason my paypal account expired and paypal wouldn't let me create a new account.

Anyway, I've been really busy at work and didn't have the time to call them. Three days went by, now it's Wednesday, and and I called them up give my payment information over the phone.

The woman was very nice and apologized for the paypal problem. She also made me aware that the package could not be sent out until Thursday AM and even though it's 2nd day delivery I probably wouldn't have it for the weekend. She suggested that I send it priority mail because it would probably arrive on the same day as 2nd day air and cost half as much.

The very next day (Thursday), I'm sitting at work and my secretary says that I received a package from Bearing Buddy. I was shocked because I didn't expect to receive anything until next Monday.

It turns out they sent it to me overnight priority and didn't charge me for it! They put a note in the box and said they wanted me to have them for the weekend and paid for the cost of overnight delivery.

In my opinion, this is how a business should be run. If you want repeat customers, this is the way to go! I would recommend their products to anyone because of their excellent customer service!

Thanks!
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Old 10-14-2005, 04:50 PM
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Thanks Panther It's good to hear something positive about a company once in a while.
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Old 10-15-2005, 06:31 PM
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Originally Posted by WARPARTY36
Thanks Panther It's good to hear something positive about a company once in a while.
Just givin credit where credit is due.
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Old 10-16-2005, 06:03 PM
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Way cool!
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Old 10-16-2005, 08:23 PM
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Awesome all is not lost Yet in the world of boating
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Old 10-17-2005, 01:07 AM
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Default Re: Bearing Buddy

I have 4 Stainless Steel ones, built pretty damn good
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Old 10-17-2005, 09:54 AM
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Default Re: Bearing Buddy

thanks panther, your the greatest...... if only your sister was more like you....
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Old 10-17-2005, 11:15 AM
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Holy [email protected]! How the hell did I get dragged into this one! Jeez, I turn into everyones punching bag. Just be careful though, I do punch back on occasion!

Maybe ya ain't so "Mr Wonderful" afterall.
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Old 10-17-2005, 11:48 AM
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Default Re: Bearing Buddy

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Originally Posted by stecz20
thanks panther, your the greatest...... if only your sister was more like you....
Oh ohhh, what happened Dee not givin you any attention?

Getting off-topic on the thread but I don't believe I ever put up a post thanking JCPERF either.

Jeff helped me with one of my motors when I was in a bind. I wiped out a cam lobe 2 wks before my wedding. Dropped the motor off to him, he tore it down and fixed everything, dynoed it to boot and had the motor back to me in 7 days as promised!
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