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Anyone use Matworks, i have a problem

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Old 05-17-2007, 03:16 PM
  #11
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so thier print error is now your problem? did you write gray anywhere they would have read it?
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Old 05-17-2007, 03:23 PM
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when they called about the embroidery i specified that "CARPET LIGHT GREY, LOGO BLACK" but that never happened
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Old 05-17-2007, 03:30 PM
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How did you pay them? Credit card? Dispute the charge. They need to make it right.
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Old 05-17-2007, 05:11 PM
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Quote:
Originally Posted by djtalon View Post
They told me that the brochure that came with the template kit is decieving and the tan carpet looks grey but is really not. If i want a replacement i need to pay 50 percent of what i already paid to get a new one.

any ideas?

thats bullsh!t
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Old 05-17-2007, 06:22 PM
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how much do these cost about?
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Old 05-18-2007, 09:53 AM
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cost was 240.00 spoke to them this morning and the owner said that he wants to send me some samples and they are gonna make me a new carpet.

cool!
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Old 05-18-2007, 12:36 PM
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cost was 240.00 spoke to them this morning and the owner said that he wants to send me some samples and they are gonna make me a new carpet.

cool!


Maybe they say the thread?
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