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Anyone else have problems with Eddie Marine?

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Old 06-30-2008, 11:58 PM
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Follow up-
Sent Eddie Marine an email, no response.
Today I phoned and was transfered to a line that never answered....no VM either.
They are now on my "Never Buy From" list.
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Old 07-01-2008, 02:08 AM
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Eddie has always been top notch for me and EVERYONE I know! You should have called first instead of getting a witch hunt going on this thread. Kenny no longer works there, call and ask for Eddie and explain what is up. I assure you he will take care of it.
They are one of the good guys.
Hope you get your issue resolved, ask for Eddie and I am sure you will.
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Old 07-01-2008, 09:47 AM
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Originally Posted by rampage42 View Post
Eddie has always been top notch for me and EVERYONE I know! You should have called first instead of getting a witch hunt going on this thread.
Maybe you should read his last post before you reply...
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Old 07-01-2008, 11:41 AM
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Maybe you should read his last post before you reply...
I did. What I said was he should have called BEFORE he started this thread which he did not. Everyone wants to jump on a business before they try to resolve an issue themselves, that's my point.
Like I said, call and ask for Eddie.
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Old 07-01-2008, 03:31 PM
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Originally Posted by rampage42 View Post
I did. What I said was he should have called BEFORE he started this thread which he did not. Everyone wants to jump on a business before they try to resolve an issue themselves, that's my point.
Like I said, call and ask for Eddie.
Gotcha...thought you missed it

I had terrible service from Gaffrig along time ago and posted..People said i should have asked for so and so..Why cant the average customer get service without being connected ?
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Old 07-02-2008, 12:10 PM
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Gotcha...thought you missed it

I had terrible service from Gaffrig along time ago and posted..People said i should have asked for so and so..Why cant the average customer get service without being connected ?
I agree. That's a sign of bad management. Everyone in the company should be on the same page as far as customer service goes.

I do agree with Rampage, though, that you should at least call or email before making a big deal out of it on the forums. Every company makes mistakes. It could have been a new hire that did this, and was fired the next day. A good company will make it right in short order. A bad one, that doesn't, deserves to be flushed out on the forums.

Michael
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Old 07-03-2008, 12:07 PM
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The fact they didn't respond to my email, OR answer my phone call (which were days apart) is what im upset about. At first i though someone was just having a bad day. Guess not.
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