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Anyone else have problems with Eddie Marine?

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Old 06-23-2008, 11:21 AM
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Default Anyone else have problems with Eddie Marine?

Thermostat housing and a few other other items we need to finish finally comes for our Stroker project.
One box very very well packed inside another box...inner box about the size of a boot box.
We open the inner box....
All the chit just thrown in, no packing, no padding, not plastic bags other that the one with 2 bolts, washers and gasket.
It rattled like a broken box of Xmas ornaments.
This is all polished SS and anodized Aluminum.
Bolts and washers wrong size (they sent 1/4-20 1" SS Bolts), no big deal, we have some SS Cap Screws that will work and look better.
AN fittings in the kit (and remember, this **** just thrown in the box) are -8
They sent -6 AN Hose
And the piece of hose BARELY reaches the crossover...it's like 1/2" too short to be used anyway.
I can see a Visa chargeback coming...

Anyone else have problems with Eddie marine?
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Old 06-23-2008, 11:27 AM
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I've been a fan for quite a while , no problems with any orders here.
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Old 06-23-2008, 12:08 PM
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Never had a issue with Eddie Marine before. Only Marine supplier I can probably say that about.
They went above and beyond what I would expect with a set of EMI Exhaust I had on a boat bought used. Were beyond helpful.
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Old 06-23-2008, 12:17 PM
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my brother just ordered a few things from them... He ordered late in the week and was hoping to get the parts on Saturday overnighted so he could use the boat Sunday.. They said it probably wouldn't happen because a part had to be fusion coated... but they made it happen. sitting on his door Saturday morning, no extra charge to help him out.

They also respond to email, and are helpful all around for me.

Your situation seems really odd, maybe a new or disgruntled employee.
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Old 06-23-2008, 05:16 PM
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I swear I thought it said problems with Eddie Murphy lol.

Good luck, I hate when stuff isn't packaged well or when parts like piping end up being just a tad to short, so annoying
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Old 06-23-2008, 05:36 PM
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Please tell me you called them to discuss the problems before posting here...
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Old 06-23-2008, 06:26 PM
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Quote:
Originally Posted by hunster View Post
I've been a fan for quite a while , no problems with any orders here.

Same here, easy to deal with, never a problem.
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Old 06-23-2008, 07:00 PM
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Only good experiences with them for alot of years.

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Old 06-23-2008, 07:07 PM
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[.

Your situation seems really odd, maybe a new or disgruntled employee.[/QUOTE]

Same thought here, thats why he needs to call them so their aware of it.
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Old 06-24-2008, 01:15 PM
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Sent them an email.

I just wanted to see if i was one of the few or this was a common problem.
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