Poker Run Magazine
10-07-2011, 05:55 AM
#12
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Anyone else notice that a lot of companies doing poorly right now blame the economy instead of considering that years of crappy customer service have finally caught up to them.
10-07-2011, 06:42 AM
#13
I have received this mag for many many years without a glitch.
I remember when every builder had multi ads inside.
Fountain at one point had at least 4 full page ads and more than 6 more minor spots in the issues.
When you take that away overnite it hurts.
I'd stick with the chitty economy as the main reason. That alone is enough to make good things turn cruddy.
10-07-2011, 01:27 PM
#17
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That may be a partial answer . But in the case of the magazine you are discussing here ,I think not.
I have received this mag for many many years without a glitch.
I remember when every builder had multi ads inside.
Fountain at one point had at least 4 full page ads and more than 6 more minor spots in the issues.
When you take that away overnite it hurts.
I'd stick with the chitty economy as the main reason. That alone is enough to make good things turn cruddy.
I have received this mag for many many years without a glitch.
I remember when every builder had multi ads inside.
Fountain at one point had at least 4 full page ads and more than 6 more minor spots in the issues.
When you take that away overnite it hurts.
I'd stick with the chitty economy as the main reason. That alone is enough to make good things turn cruddy.
Got to disagree with you on this one. Read the original post again:
"I renewed my subscription back in June of this year (2011) the check was also cashed in June. I have never received a magazine. I have emailed them several times with no return answer. What is the normal turn time on getting a magazine? And has anyone else had this problem?"
They took his money, didn't deliver product and didn't respond to multiple e-mails. This is the very definition of poor customer service. How long would it take to send an e-mail that says "We're sorry and we'll look into it and get back to you"?
10-07-2011, 08:12 PM
#18
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IMO, Pokerruns America was the best magazine out there. It just seemed more personal. Unfortunately they are gone- if they're not, they have some explaining to do. I believe my subscription runs out in late 2012 or early 2013, and I haven't gotten anything in about a year. I'm tired of sitting by the mailbox LOL
10-07-2011, 09:19 PM
#19
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Hopefully my Dad will get his Birthday give I ordered in early spring... Might have to call on the DVD he still didnt get.... Hopefully it can get straightened out.. It is a great mag!
10-09-2011, 12:30 AM
#20
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