DONZI CService continues to be great
06-12-2002, 05:06 PM
#1
Donzi33ZX
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Location: Suffolk, VA
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DONZI CService continues to be great
As you all know we were considering moving to another new Donzi, mainly because of a few issues we were having with the new 26ZX (same issue on my 22ZX), so prior to doing the deal on 4 June I wrote some of the top folks at AMH.
I received a call today from Nick Miller (VP for Donzi) regarding my questions and concerns, he explained to me some new ways that certain parts are manufactured and how my situation would be handled and by who at the factory, him being one in the loop from start to finish, and what my obligation would be (delivering/picking up my boat), and how my repairs done at the factory are handled etc.. So I will keep my boat, get it repaired.
I would like to say that Donzi continues to stand behind their product.
So I will be returning my boat to Donzi in September, everything will be in writing including a timeline.
This info should also make other owners (especially ones with with warranties) feel good knowing Donzi is a stand up company that walks the talk..
Thanks to all involved.
Bryan
I received a call today from Nick Miller (VP for Donzi) regarding my questions and concerns, he explained to me some new ways that certain parts are manufactured and how my situation would be handled and by who at the factory, him being one in the loop from start to finish, and what my obligation would be (delivering/picking up my boat), and how my repairs done at the factory are handled etc.. So I will keep my boat, get it repaired.
I would like to say that Donzi continues to stand behind their product.
So I will be returning my boat to Donzi in September, everything will be in writing including a timeline.
This info should also make other owners (especially ones with with warranties) feel good knowing Donzi is a stand up company that walks the talk..
Thanks to all involved.
Bryan
06-13-2002, 11:31 PM
#2
Donzi33ZX
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Damn, 42 hits and no "Way to Go Donzi!" comments...
Oh, well.... Just FYI for those in the hunt for a XXXXXXXX.
Bryan
Oh, well.... Just FYI for those in the hunt for a XXXXXXXX.
Bryan
Last edited by Bryan Tuvell; 06-14-2002 at 06:36 AM.
06-14-2002, 02:28 AM
#3
Rough Seas Lie Ahead
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Bryan as long as you're happy, the boat meets the mark, and the service continues, consider it a price well paid and stay "FEARLESS"....
Rick
Rick
06-23-2002, 05:07 PM
#4
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Donzi/warranty/Talk or Walk
Bryan\
Since our last correspondence we to have made some contacts. We also are starting to get some talk. Anxious to see if the talk
turns into walk.
Purplemoon
ps. As you wonder through life, whatever be your goal, keep your eye upon the doughnut and not upon hole......
Since our last correspondence we to have made some contacts. We also are starting to get some talk. Anxious to see if the talk
turns into walk.
Purplemoon
ps. As you wonder through life, whatever be your goal, keep your eye upon the doughnut and not upon hole......
06-23-2002, 05:07 PM
#5
Guest
Posts: n/a
Donzi/warranty/Talk or Walk
Bryan\
Since our last correspondence we to have made some contacts. We also are starting to get some talk. Anxious to see if the talk
turns into walk.
Purplemoon
ps. As you wonder through life, whatever be your goal, keep your eye upon the doughnut and not upon hole......
Since our last correspondence we to have made some contacts. We also are starting to get some talk. Anxious to see if the talk
turns into walk.
Purplemoon
ps. As you wonder through life, whatever be your goal, keep your eye upon the doughnut and not upon hole......
