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Man this customer SUCKS!!!!!

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Old 07-18-2002, 12:14 PM
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Default Man this customer SUCKS!!!!!

Yesterday I get a frantic phone call at 6am (after I have been working on my boat tell 1am)!!!!! Jon you have to come to my house right away..... My satelite is not working. WHAT THE F)(%K!!!! Is this a real emergency that some one should be woken up for? Now today I am dead tired as the lack of sleep from the previous day has caught up with me. So I go over there and get one TV up and running by going to my shop and taking my showroom off line and tell them that the parts are ordered for the other tv. Well she just called me and is all pissed that the downstairs tv is not working. I offered to swap the parts to make the downstairs one work and she starts yelling at me that I should have the parts and that some one must have them. I called everywere in the area, even drove a hour up to NH to find out that they did not have them. She gets pissed at me again and just says forget it!!!!! Some people will not be happy no matter how hard you try!!!!! Sorry had to vent.

Jon
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Old 07-18-2002, 12:22 PM
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Cut her cable!!
I had a customer at my tire store that wanted us to pay for work we didn't even do!!
She was nuts, finally told her to go away!
I feel your pain.
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Old 07-18-2002, 12:23 PM
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Well...it depends. Was she trying to get a porn channel in? Maybe she was "frustrated".
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Old 07-18-2002, 12:24 PM
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hey audiofn, you install satelites or do you install home stereos too?

I work for audio connection here in nJ, im the audio engineer/installation specialist.
www.audioconnection.com

were a pretty sick outfit

we carry b&w vanderstein, carey amps, quicksilver amps ETC only the best.....

we were looking into satelite systems what were your thoughts?


oh yeah and there is always that one customer that is a complete *******, sometimes dropping them is better then keeping them..

its more then likely that theyll bad mouth you, but WHO cares, theyll bad mouth anyone. Whos is gonna take there word anyhow, if they act like this to you, I bet they do it to everyone....

or you could just let what there saying to you fly over your head and charge for a LARGE service fee.........



I Also work for a bruce springsteen tribute band "thunder road"- im the monitor/stage engineer, our system rocks-worth more than half mill

Last edited by beerock; 07-18-2002 at 12:34 PM.
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Old 07-18-2002, 12:33 PM
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Beerock: Were are you located? I am considering that in a year or so I may be down in the area of Franklin Lakes. I am a authorized Runco Reference dealer. I am at the time one of only two reference Runco dealers in MA. I am also very comfortable with Crestron Remote control programming. If there is ever anything that I can help you out with please let me know. My Cell phone number is (978) 985-0639. Call me and I will let you know as much as I can about Sat.

Jon
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Old 07-18-2002, 12:39 PM
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I'm in ringwood, N.J.

audio connection is located in verona, maybe, we can sub contract each other for installs. You can use me as a satelite installer with you(if you use two guys on the job).

If weget a place that needs satelites we hook you up and if you get a place that needs a sytem you hook us up....I am pretty much sub contracted with them, but I am with them exclusively for audio..
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