Statement???
#101
That's all fine and well, however the rules of business are simple and finite. When you take a clients money for a product or service, you are obligated to give said product or service in a specified time frame. there is simply no excuse for having a product that has been paid for for quite a number of months not delivered, then on top of that lack luster communication. One failure doesn't constitute another.
I don't have a dog in this fight and would only consider a CC if I lived near the ocean where you could fish all the time and don't quite get the new excitement about them. That being said this is an age old story in the marine industry for some company's, "over promise and under deliver" it's a recipe for failure in any business venture no matter how nice or well constructed a product is. From what I've seen of their finished products they are top notch but so are a number of other manufactures of CC's like Nor-Tech, Sunsation, Deep Impact, Cigarette & MTI.
Last edited by fountain4play; 08-05-2013 at 12:59 PM.
#103
I don't disagree with either observation of business, most of us are self employed and understand what it takes. I am in no way making any excuses for anyone,just making an observation of my own. And I think if you look at the history of any..... Boat company, you will find an issue somewhere. Well really any company that exists, nothing always goes smooth, no matter who you are...
That being said, My hope is in the early stages of developing a business all parties involved can and will understand both sides, make adjustments, open communications and help eliminate the "growing pain" bugs. That way everyone can and will prosper in the future.
That being said, My hope is in the early stages of developing a business all parties involved can and will understand both sides, make adjustments, open communications and help eliminate the "growing pain" bugs. That way everyone can and will prosper in the future.
#104
Glad it was delivered. I really like the boat and hope they get through the growing pains
I can tell you one thing.. If my boat was more than a couple months late I'd be flying to the factory multiple times and I'd have local people following up for me on a regular basis. At some point they'd also get a letter from me with an agreed to deadline of some sort. Hopefully the new owner was proactive during the delays like I would have been.
On the flip side, I just waited 2 months for a simple drive oil reservoir from Company A.... I'm glad it wasn't a must have item!
I can tell you one thing.. If my boat was more than a couple months late I'd be flying to the factory multiple times and I'd have local people following up for me on a regular basis. At some point they'd also get a letter from me with an agreed to deadline of some sort. Hopefully the new owner was proactive during the delays like I would have been.
On the flip side, I just waited 2 months for a simple drive oil reservoir from Company A.... I'm glad it wasn't a must have item!
#105
Registered

Joined: Aug 2004
Posts: 1,085
Likes: 22
From: Fort Worth, Texas
That being said, My hope is in the early stages of developing a business all parties involved can and will understand both sides, make adjustments, open communications and help eliminate the "growing pain" bugs. That way everyone can and will prosper in the future.
Not trying to say the wrong thing here but hasn't Statement been up and running for over 4 years now? So its really not a startup
Not trying to say the wrong thing here but hasn't Statement been up and running for over 4 years now? So its really not a startup
#106
Look at the industry in a whole. Up untill the beginning of this year, how many New boats have been made with any company, new company or existing. I would guess the number to be VERY small. So even though a company may be going on it's 4th year overall, they are in no way a seasoned company when it comes to production, and manufacturing.
Keep in mind, this will also effect your priority from the vendors. Like it or not, a vendor is going to take the best care of their largest clients first, then longest, then the new guys on the block. So even with the best of intentions, when you make a production timeline, it can and will be adjusted by outside forces, you just could not expect. Relying on other people is the down side of most every business, plain and simple...
It keeps coming back to communication... It is always needed. Even the bad news can make you feel better as long as you know what is going on. In my business, my opening line is always.... "you are about to have a bad day", then I explain how their priority is changing.... You would be surprised just how relived most people are even though it is bad news, because now they can deal with it and move on. They no longer have to worry and wonder...
Keep in mind, this will also effect your priority from the vendors. Like it or not, a vendor is going to take the best care of their largest clients first, then longest, then the new guys on the block. So even with the best of intentions, when you make a production timeline, it can and will be adjusted by outside forces, you just could not expect. Relying on other people is the down side of most every business, plain and simple...
It keeps coming back to communication... It is always needed. Even the bad news can make you feel better as long as you know what is going on. In my business, my opening line is always.... "you are about to have a bad day", then I explain how their priority is changing.... You would be surprised just how relived most people are even though it is bad news, because now they can deal with it and move on. They no longer have to worry and wonder...
Last edited by bajaholic; 08-05-2013 at 06:56 PM.
#109
That's all fine and well, however the rules of business are simple and finite. When you take a clients money for a product or service, you are obligated to give said product or service in a specified time frame. there is simply no excuse for having a product that has been paid for for quite a number of months not delivered, then on top of that lack luster communication. One failure doesn't constitute another.
Every person involved in this is a friend of mine. We're getting the typical one-sided speculation from the peanut gallery and you should take that into consideration.
Is delivery late? Seems like it is. Why is that? Well, we got no shortage of speculation. Ever stop to think that maybe change orders might have played into the equation?
How about factors that none of us is aware of?
You guys are making Statement sound like a bunch of rip off artists and you know damn well they aren't.
I say this because these guys are my friends, and I suspect you would and do call them friends as well. Way too quick around here to cast blame.
Stop being jerks. Nick and Todd are great guys, are putting their hearts and souls into the boats they build and it shows.
#110
When I was at the plant Saturday, I was was lucky enough to see the "pride" and dedication from seeing the projects come to fruition. It is inspiring. Plus it was appreciated how when we needed to do adjustments to the trailer, it wasn't sorry, you are on your own, or that will cost you ___ to get it fixed, rather, Lets get it done....
I was nosy as well, looking around the shop, asking questions etc... Granted I have no personal stake in this transaction, other than hauling it, but I do have concern for my friends that are going to be handling them as their dealer in Missouri.
I have been around the block a few times, closed down hundreds of businesses over the years for my clients and been first hand at what can go wrong even when you are way too close to a transaction to see the problem. So I have an unusual sense of observation. Their are those that expect something to happen for them and those that will make it happen. My observation of this week, is they will not only survive but prosper. Just need to work out a few kinks. I still feel whole hardheartedly, their air ride cockpit will be what everyone strives for in the future of boating,
I was nosy as well, looking around the shop, asking questions etc... Granted I have no personal stake in this transaction, other than hauling it, but I do have concern for my friends that are going to be handling them as their dealer in Missouri.
I have been around the block a few times, closed down hundreds of businesses over the years for my clients and been first hand at what can go wrong even when you are way too close to a transaction to see the problem. So I have an unusual sense of observation. Their are those that expect something to happen for them and those that will make it happen. My observation of this week, is they will not only survive but prosper. Just need to work out a few kinks. I still feel whole hardheartedly, their air ride cockpit will be what everyone strives for in the future of boating,





