Daryl,
Please give me a call 704-634-9004
David Ledford

Don't have a lot of advice for you, but wish you luck. Heck, I had trouble getting return email and phone calls from them to BUY something. I hope it works out for you.

good luck..Call vagrant and put together an action plan. He has a beef as well... 2 minds 2 gether...
Perhaps National will hear you here and step up to help. Before this post gets deleted anyways. Be patient give National a shot at it.

had customers ripped by many companies,most of the time if one call doesnt straighten it out,then one good letter from a lawyer should staighten it right out........couple hundred bucks for a factual letter from a lawyer is cheaper than 3 months of nerve racking conversations with employees that get paid to argue with you!

These guys have never once returned an e-mail of mine, and I have read the same complaint on numerous occasions from other members.
I would not even come close to considering a purchase with those folks since they don't feel it necessary to answer simple requests for information. The guy sending that e-mail just might be typing it while sitting on a briefcase full of cash. Their loss, I guess.
Hope it all works out for you- BBB and State's Attorney General's office are the way to go.

Is National in Ohio? I contacted them the other day about a Fountain.....if the same...I'll go elsewhere.

Who's the best/closest dealer to Michigan? Seems like the local dealers got out of offshores.....JBM not selling Fountains any longer and Lands End stopped their PowerQuest line 2 years ago.

Thanks.

Jeff

National is in Ohio Daryl

Youngstown Ohio to be exact. Someone from there is on the board...why don't we hear their side or at least a response. There reputation is not looking good...

I will see what i can do about your warranty. Give me a call, I do answer my phone calls.

Joe La Duca

P.S.
Sorry I got some people mad at me. I ment no harm.

YEP ,,THEIR IN OHIO AND TROUBLE ,BILL HIONAS IS THE OWNER ,,,
GOOD LUCK DEALING WITH THEM