Trouble contacting Nordic?
 

I have emailed Lonnie numerous times for various reasons and he has only replied once. How responsive is he when you call?

My telescoping stern light was in such bad shape, I had to pull it out (was not at all impressed with the design btw). I wanted to see if Nordic could send a replacement however, am thinking it may be better just to keep it simple. Any suggestions?

Re: Trouble contacting Nordic?
 

Shawn...do a search on here for that light, it's made by a company in IA (I think), maybe somebody here will know the brand (wasn't it included in the paperwork I gave you??)

Re: Trouble contacting Nordic?
 

Lonnie Reponds to phone calls better , ever time i have called he was on the floor and responed to all 3 of my calls reguarding interior.

Thanks Bill

Re: Trouble contacting Nordic?
 

I was at the factory this past weekend. The phone rang continuosly, paging Lonnie, and there were customers lined up outside to talk with him. To find out anything you have to speak to him. He really needs someone else there to handle some of the customer contact.

Re: Trouble contacting Nordic?
 

Good point Steve...I still have it all - let me have a look and come back on. Thanks!

Re: Trouble contacting Nordic?
 

PM me all your info on the boat as well as contact and shipping information. I will get you a replacement light.

Paul

Re: Trouble contacting Nordic?
 

Innovative lighting: motorized stern light

Re: Trouble contacting Nordic?
 

Just purchased a replacement lens for that light direct from innovative. Go on-line or call.

Re: Trouble contacting Nordic?
 

I need the entire assembly as the motor went bad - can I order like this?

Re: Trouble contacting Nordic?
 

pretty sure you can order the entire light.
Give them a call
Click on link that WOWCHAD gave and it will take you right to it. Decide which one you want and give them the part No.
The phone number is listed. I called and spoke directly with a woman and gave her my mailing info and credit card number. They will ship it directly to your home.