What should/can I do?
#1
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From: Mine Hill, NJ/Lake Hopatcong, NJ
The other day I bought an 04 Silverado 2500HD 6.0 gas truck. The problem is this. It's not an HD, less then 12 hours after getting it home I noticed it didn't have the HD after the 2500 badge. Never though much about it before because the build sheet I was handed had it listed as such. What's odd is that even though the build sheet says its a true HD it also says its 8600 gvw and has a 3.73 axle, neither of which are the case in a real HD. I also pulled it next to an 03 in a local dealer next to me and the exhaust frame and ride height are vastly different.
So, the problem is this, dealer wouldn't let me bring it back but said I could bring it back and trade for something or equal valve or greater and pay the differance within 3 days. They have nothing close in stock and it's now been 4 days. I'm livid! It was listed everywhere, even their site as being an HD (saved and printed ads). What can I do?
Dealer was Nucar connection in Delaware
So, the problem is this, dealer wouldn't let me bring it back but said I could bring it back and trade for something or equal valve or greater and pay the differance within 3 days. They have nothing close in stock and it's now been 4 days. I'm livid! It was listed everywhere, even their site as being an HD (saved and printed ads). What can I do?
Dealer was Nucar connection in Delaware
Last edited by prostock85; 05-03-2012 at 10:35 PM.
#2
Calls into the BBB and a lawyer if needed should do the trick. Get a big sign and park it out front of the place telling potential buyers what a shady deal you just got rooked into. See how fast they cut you a check.
#3
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From: Mine Hill, NJ/Lake Hopatcong, NJ
If they don't do something soon, that will happen. Problem is I don't think it was intentional. They probably copied the build sheet which says its an HD. What makes it sh!tty is that I'm financing it and they already auctioned my trade ($500 pos).
#4
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From: Traverse City MI
If you feel you really "need" the HD, then they have to take it back. Where there is a will there is a way, especially if you have PAPER PROOF, which you do.
If you can live with it, then at least, at least, get them to cut you a check for $2000+.
Good luck.
If you can live with it, then at least, at least, get them to cut you a check for $2000+.
Good luck.
#5
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From: Between A Womans Leggs in IL
tell them how things will go down if they don't do something about their screw up..i'm sure they can dealer trade a used truck if they had to..if they don't do anything i would be driving by the dealer everyday with my BB gun taking out windows on new vehicles..the porcelain from a broken spark plug also does wonders to windows and the best thing about its nice and quiet and don't take much to take out a side window.
#6
If you have the sales ads and the build sheets that both state HD but you didn't receive an HD truck, that's a clear and blatant misrepresentation and fraud. Get a lawyer to strike up some legal papers threatening them. It'll only cost a couple hundred bucks, but It'll make them change their minds really quick. You have everything going for you and you will win this easily. I'd bet they'll start working with you quickly considering they will be out a sale plus legal expenses.
#9
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From: Mine Hill, NJ/Lake Hopatcong, NJ
It is 8 lug, I parked next to the identical truck except 03 (same engine trans etc) yesterday and the HD frame was 4" taller in the rear. The ride was completely different as well. Just pissed right now.



