Go Back  Offshoreonly.com > Support&Services > Technical Issues
Customer service is Non existant on this site >

Customer service is Non existant on this site

Notices

Customer service is Non existant on this site

Thread Tools
 
Old 08-18-2013, 09:50 PM
  #1  
Registered
Thread Starter
 
Join Date: Jun 2012
Location: Farmington, NY
Posts: 103
Likes: 0
Received 0 Likes on 0 Posts
Angry Customer service is Non existant on this site

No one here at offshoreonly is addressing membership issues. I paid for a Platinum membership and it has yet to be updated on my
profile. What is the deal here. I have sent two emails to the membership department without any solution to my problem.

Last edited by toyo321; 08-18-2013 at 10:33 PM.
toyo321 is offline  
Old 08-18-2013, 10:06 PM
  #2  
Gold Member
Gold Member
 
Rwbrew3's Avatar
 
Join Date: May 2012
Location: Highland Village TX
Posts: 1,175
Likes: 0
Received 7 Likes on 4 Posts
Default

That is surprising to read! I had a issue on a shirt I never recieved, posted on here along with one other member and the next day there was a reply with a email link requesting my info and shirt size. I didn't have a chance to respond so they contacted me via emai stating order on its way!! Recieved a few days later, my shirt, and some thrown in stickers! Haven't had that kind of customer service in a long time! There is a link on here to them, they will get you taken care of !
Rwbrew3 is offline  
Old 08-19-2013, 03:18 PM
  #3  
Registered
 
Join Date: Mar 2011
Posts: 269
Received 0 Likes on 0 Posts
Default

Originally Posted by toyo321
No one here at offshoreonly is addressing membership issues. I paid for a Platinum membership and it has yet to be updated on my
profile. What is the deal here. I have sent two emails to the membership department without any solution to my problem.
I'll forward your request directly to our CS team. Sorry you've had to wait! When did you contact and by what method? You can always use the Contact Us link at the bottom of every page.

Originally Posted by Rwbrew3
That is surprising to read! I had a issue on a shirt I never recieved, posted on here along with one other member and the next day there was a reply with a email link requesting my info and shirt size. I didn't have a chance to respond so they contacted me via emai stating order on its way!! Recieved a few days later, my shirt, and some thrown in stickers! Haven't had that kind of customer service in a long time! There is a link on here to them, they will get you taken care of !
Thanks for the kind words Glad you got the stickers!
IBobi is offline  
Old 08-19-2013, 03:25 PM
  #4  
Registered
Thread Starter
 
Join Date: Jun 2012
Location: Farmington, NY
Posts: 103
Likes: 0
Received 0 Likes on 0 Posts
Default

I sent two Emails last week and one over the weekend, another one today and I also called the 310 number associated with Paypal and left a voicemail today. Still no resolution as of now. The last email even had a complete copy of my Paypal membership purchase.
toyo321 is offline  
Old 08-20-2013, 05:20 PM
  #5  
Administrators
 
KennyOffShore's Avatar
 
Join Date: Apr 2008
Posts: 855
Likes: 0
Received 1 Like on 1 Post
Default

Hello,

Sorry for the delay but your account has now been upgraded. If it is not showing up on your account please try clearing your browser's cache and cookies before logging back in.

Best,

OSO customer support
KennyOffShore is offline  

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service

Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.