Customer service is Non existant on this site
#1
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Join Date: Jun 2012
Location: Farmington, NY
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Customer service is Non existant on this site
No one here at offshoreonly is addressing membership issues. I paid for a Platinum membership and it has yet to be updated on my
profile. What is the deal here. I have sent two emails to the membership department without any solution to my problem.
profile. What is the deal here. I have sent two emails to the membership department without any solution to my problem.
Last edited by toyo321; 08-18-2013 at 10:33 PM.
#2
Gold Member
Gold Member
That is surprising to read! I had a issue on a shirt I never recieved, posted on here along with one other member and the next day there was a reply with a email link requesting my info and shirt size. I didn't have a chance to respond so they contacted me via emai stating order on its way!! Recieved a few days later, my shirt, and some thrown in stickers! Haven't had that kind of customer service in a long time! There is a link on here to them, they will get you taken care of !
#3
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That is surprising to read! I had a issue on a shirt I never recieved, posted on here along with one other member and the next day there was a reply with a email link requesting my info and shirt size. I didn't have a chance to respond so they contacted me via emai stating order on its way!! Recieved a few days later, my shirt, and some thrown in stickers! Haven't had that kind of customer service in a long time! There is a link on here to them, they will get you taken care of !
#4
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I sent two Emails last week and one over the weekend, another one today and I also called the 310 number associated with Paypal and left a voicemail today. Still no resolution as of now. The last email even had a complete copy of my Paypal membership purchase.
#5
Hello,
Sorry for the delay but your account has now been upgraded. If it is not showing up on your account please try clearing your browser's cache and cookies before logging back in.
Best,
OSO customer support
Sorry for the delay but your account has now been upgraded. If it is not showing up on your account please try clearing your browser's cache and cookies before logging back in.
Best,
OSO customer support