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OEM MFR 12-10-2009 03:45 PM

American Force Wheels, Bad News! No Warranty!
 
SORRY TO POST ONTO AN OLD THREAD, BUT I THOUGHT I'D PUT MY TWO CENTS IN.

We installed numerous sets of the 19.5" American Force direct bolt-on wheels a while back. They did fit well, and the aluminum wheels were good looking.

The problem is that the clearcoat peeled off of the wheels. When we called American Force to warranty the wheels for our customers, we were told that the wheels were out of stock, and that they would deal with the situation when they got them back in inventory. This was over a year ago.

In the meantime, on the advice of American Force, we replaced the wheels for the customers with the ones from American Eagle. Great people over there by the way.

Now that we have the American Force wheels back, they refuse to offer us any help on the cost of the warranty. I have called them numerous times with regard to the issue, and was initially promised $300 per set to offset the cost of repolishing the finish.

Now when I call Ray to check on the money, I am told that "we're done talking buddy. I'm not paying you anything. Sue me."

Note. I purchased and installed 8 sets of these things from the company. Quick math tells you that you still make money if you return these three sets.
Quicker math tells you not to ever buy a product from a company who doesnt stand behind it

Catmando 12-12-2009 12:53 AM

I read through the whole chromewheel site and after a phone conversation with the guy there I believe he knows how to make big the big tire and wheel combos work. I'll have to pay over $5000 for the 19.5 Turbo wheels, 10 lug adapters and Michelin tires, but for the mileage and peace of mind it's worth it imo.

http://www.chromewheel.com/dominator.htm

Strip Poker 388 12-12-2009 03:43 PM


Originally Posted by OEM MFR (Post 3003969)
SORRY TO POST ONTO AN OLD THREAD, BUT I THOUGHT I'D PUT MY TWO CENTS IN.

We installed numerous sets of the 19.5" American Force direct bolt-on wheels a while back. They did fit well, and the aluminum wheels were good looking.

The problem is that the clearcoat peeled off of the wheels. When we called American Force to warranty the wheels for our customers, we were told that the wheels were out of stock, and that they would deal with the situation when they got them back in inventory. This was over a year ago.

In the meantime, on the advice of American Force, we replaced the wheels for the customers with the ones from American Eagle. Great people over there by the way.

Now that we have the American Force wheels back, they refuse to offer us any help on the cost of the warranty. I have called them numerous times with regard to the issue, and was initially promised $300 per set to offset the cost of repolishing the finish.

Now when I call Ray to check on the money, I am told that "we're done talking buddy. I'm not paying you anything. Sue me."

Note. I purchased and installed 8 sets of these things from the company. Quick math tells you that you still make money if you return these three sets.
Quicker math tells you not to ever buy a product from a company who doesnt stand behind it


wear there AZZ out on the truck fourms!!!


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