First and foremost, I never meant to imply that Shogren was not interested in ressolving the Title issue for me, that said, they have since jumped to task and were able to obtain a new title. Apparently the trialer was never titled so with an assist by Mico and the original owner they were able to rectify this issue for me. I think this sheds light on a how important doing business with a quality firm makes all the differnce in teh world. it is clear to me that the Shogren culture is to take the business personally and address their customers needs with great care.
thanks for all of the input.

Dan