Am I crazy, or is the dealer?
 

I called for a trade in on my 2013 Denali 3500 crew cab, all stock, 93K miles, loaded w/ everything black on black. clean title, etc, nice truck.

I looked up KBB trade in values to ballpark it before I even thought about a new truck, because I was curious.

"Do I hang on to this one as the warranty runs out, or trade in for a new one while it's still worth something?" (is what I thought)

KBB = $35K (OK fair enough, 3 year old truck, $62K, taking a hit, I understand)

Dealer calls back - "You are right around $20K for the trade in"

ARE YOU F'N KIDDING ME?

Who can go out and buy this truck for $20K, or even $30K? Please show me, cause I'll never buy a new truck again!

Curious as to others experience before I go any further. I may just keep the thing and run it into the ground, not even worth to trade it.

Many, not all, new car dealers put a limit on what sort of mileage they will sell a used vehicle at retail.So, if it's not retail for them, they have to deal with wholesalers, which puts a big hit on the 'trade in' price with them.

Or, it's simply not something they are interested in, for what ever reason.

Or, they are smoking crack....hah.

Shop around !

BTW: Is your truck 2wd or 4wd ? Reason for asking, I'd make an offer better than that dealer...LOL.

They are sucker fishing.

It's 4WD, got everything, plus a hide away gooseneck setup, and soft tonneau cover, rear DVD, etc. No dents or dings.

The mileage thing makes sense, and that's the reason he gave me. Thanks, I understand now.
.
Maybe private sell is the way to go, or I may just keep it and not drive it everyday.

Do I NEED a new truck, no. Do i WANT a new truck, who doesn't?

That's a good amount of miles on a 3 year old truck but 20k is a slap in the face. I would try a different dealer for sure. I pretty much do the same thing with my truck, trade it in every 3 to 4 years before it goes out of warranty. what works for me is, be upfront and tell them what you have to have for your truck. If you give me x amount I will buy a new truck. No bs, turn the table on them.

Is it a Gasser? That may be a huge reason

Nope they are out to screw you ANY way they can!
Case in point....about two months ago my parents were in the market for a new 2015 Tahoe....they went to a local dealer and haggled out a price on one.....came out to $53,300
They call me and ask if i will come with them just to make sure the dealer doesn't try and screw them on anything extra at the end......i say why don't we give the Costco Auto program a try as i hear great things about it and my neighbor across the street just bought a new jeep that way and said even with his haggling that Costco beat his best price by $200. So i call Costco and have a meeting setup with a dealer that's 45min drive away from us. In the mean time i tell my mom to head over to CarMax and see what they will give her for a straight purchase. She comes back and said they offered $16500 for her 2008 Tahoe LS 4x4.
So the day rolls around we drive out there and get the typical dealer BS of stall tactics.....appraise the used truck....go look at other trucks....questions on how we plan on paying etc...Comes back with an appraisal of $14k..........i Show him the Carmax form and he give us the speach on how you will actually loose money with the tax's involved etc.....it all sounded right but didnt sit well with me. I dont know it just seemed like fuzzy math to me but i wasnt in the mood yet to argue it...he raised the trade in ti $15,500.....hour later they finally bring out the "Costco Member only pricing" sheet and its $200 HIGHER then what my dad negotiated himself. Both my parents look at me and I'm like (sigh) ok i guess its time to play the back and forth game.....i tell the salesman that their price is "BS" (and i didn't abbreviate :D ) which caught him off guard and tell him that the Costco price is "supposed" to be better then anything we can get on our own and show him the quote from another dealer. I tell my parents lets go to the other guy since these guys are jerking us around and suddenly the tone changes from "here's the price" to "what can we do to make this sale" :mad: i said you should have gave us your best price not this crap....now give us the keys to the truck back cause we are leaving! (My biggest mistake during this whole deal was not getting the keys back BEFORE the "negotiations" started) Sales man leaves and goes gets the "manager" next thing i know the price has now dropped $500 below my dads quote and a free extended warranty is thrown in. Parents are now happy but i'm still pissed about the whole thing and the way it went down. Lucky for us we speak a different language and they tell me to just let it go cause they are happy with it so deal goes through. Truck needs to be shipped in from next state over cause they wanted a certain color combo for exterior and interior no one had in the area. Dad puts down $1500 for deposit and truck "should" be here on Monday (this was a Friday we were there).....Monday rolls around and i get a call from Dad saying the truck he wanted has been sold but they have another one thats loaded with every option avail for an extra $1k :rolleyes:
I was steaming but Dad was OK with it since he would be getting the 22" rims, sunroof and the DVD player in the back. I didn't feel it was worth it but if they OK with it then fine. When the truck arrived and Dad was in the finance office they tried to sneak in the extended warranty and have him pay for it on the paper work....i questioned it and the guy said "well we'll just give you $1100 in dealership credit for any future service work or parts purchases"......i flat out told him that after they sign the paperwork, this truck and their money will NEVER visit this dealership again and to tear up the paperwork and start over cause they are not going to be financing an extra $1100!!!
I'm still waiting for the "how did we do" mailer from the dealership cause they will be getting a nasty one.....and Costco followed up with our "experience" and they got an ear full from me too! They ended up giving us a $500 Costco gift card and said they would "investigate" why this all happened....yeah right!

I hate dealerships with a passion!

I just traded in my 2013 2500 Duramax with 73K on it and got 40K for it. Paid 19K difference for a similarialy equipped 2015 model.

That's a great deal Joe.

JRider, it's a Duramax w/ Alison

Thanks for the input guys, going to try another dealer.

Dealers are always going to screw you on the trade in. Hard to get you on new vehicle pricing since it is so easy to internet shop, so they try to recover profit on the back end of the deal. I have worked for dealerships for years and this has always been the case, but it is worse now as the business model has changed with online shopping. I owned an 05 Tundra for a brief amount of time. I wanted to sell it and go back to a diesel. The dealership I worked for was a Toyota dealership and wanted the truck for the lot. It had low mileage and was fully loaded, it was retail ready and an extremely easy sale for them. The used car manager offered me 18K for it stating it was hard to sell a fully loaded truck. I declined, put it on Craigslist, and sold it in under 24 hours for my asking price of 26. In fact, I had it underpriced as I had several people very interested in the truck.

My advice to you is this: take your truck to the local dealer and have them perform a used car inspection, should cost you about $150 bucks. This will allow you to present the truck as fully checked out with documentation. Fix every little item they find and document it. Have the truck professionally reconditioned. Write a detailed ad with lots of high resolution pictures, an excellent description, and ask all the money. List every little flaw you know of. Collect every service record and document you have on it and organize it in a folder if it isn't already to show prospective buyers. Your truck is desirable, your an honest seller, it will sell very quickly for top dollar, probably at least 5 grand more than you will receive on a trade in.

Now you are in an excellent purchasing position for your new truck.

That's a awesome truck sell outright. And come out way ahead of 20 k. I'll give you 25 k right now for it. But it's worth way more. 😊

Ya...just no to that dealer.

My 01 7.3L Excursion is worth high teens, your truck is worth a LOT more than he is offering you. I was in the car biz for many years and as someone else said, they are sucker fishing. $35k is dead nuts lowest trade in value I would take but even that is low for that truck.

Keep looking, hell $40k on the street is a good deal for your truck IMO.

here #'s for you.
http://www.cargurus.com/Cars/invento...sModified=true

How many miles on that excursion? Guess my 00 with 134k just skyrocketed in value:coolcowboy:

Justin, if you want my guy's # just let me know. I am very happy with the deal I got.

215k on mine

here is a few examples in our area of what they are asking for and being in the biz for a while a lot of guys are getting these crazy ass prices.

$25k
http://tampa.craigslist.org/hdo/ctd/5300613113.html

$22k
http://tampa.craigslist.org/hdo/cto/5308571479.html

$25k
http://tampa.craigslist.org/psc/ctd/5291076828.html


filthy for $15k
http://tampa.craigslist.org/psc/cto/5307649632.html

Guess lift kits ad 10s of thousands. Mines bone stock limited.

Diesel trucks a few years old like yours are worth $ on the lots, the mileage does not affect them like the gassers. I have been thru this ordeal 3 times in the past 6 years. Last one I bought 2012 F350 6.7 King Ranch Crew Long Bed SRW, black and gold, 20" wheels, nav, etc. 90K miles and the dealer paid $35k trade in for it, sold it to me for $40K. That was the best deal I could find went from Ohio to Texas to buy it.
The GM diesels do very well on the used market. If your not having luck local maybe worth a call to the big diesel players in the U.S. like North Texas Truck Stop or Dallas Diesel. They wanted my 7.3 Excursion and offered good $ sight unseen but I already had a deal in Ohio.

When the dealers and public sales are getting close to those crazy asking prices you have to say...yes, that is what they are worth. Now area and location also play a large part as well.

While you can't see it cause my Sonic makes it look like a hotwheels....mine is lifted as well, wheels/tires, tune, Limited, and some other goodies.

Manheim transactions show 37500 and 37000 on two with 89k miles.

The mileage is killing the value and you can't roll back odometers anymore. My 2008 F-150 that I bought new only has 50,000 miles.

When KBB says $35K and the dealer offers $20K, something is off. Obviously, they do not want it.

Thanks for the info guys, turned into a good informative thread.

went to local chevy dealer and just paid $20,800 for 2012 2500 hd work truck no extras power widows, locks and stereo that's about it for options and with 111k on it so 20k for yours is crazy

It would appear that the dealership is trying to start out with a potential 45% margin if you were to jump on their off at 20K when they go to move it onto another owner... or they already had another buyer in mind - seen that too B4!

American dealers are buying as many Canadian trucks as they can get due to the exchange rate, I just sold a Hemi Ram for $5000 more than I could get in Canada.
This may have something to do with it

Actually odometer rollback is done easier now than ever. Laptop plugged in under the dash and just type in the mileage you want to see! :eek:

20K is insane on that truck..... Do you have a Carmax in your area? They will put a number on it whether you buy from them or not, then you can use that as leverage in your trade negotiations elsewhere.

I went to Carmax Sunday with a 2010 F150 Lariat Crew/2WD and they hit the truck at 21K (58K miles). I bought the truck brand new as a leftover for 30,900 at a fixed price/no haggle Ford dealer (MSRP was 40,525, truck was new but sat on the lot for almost a year).

Traded the truck for a new Honda Accord Coupe for my kid. I just brought the trade and $909 for the new car! I was thrilled! Honda dealer also hit the trade at 21K also but I got $1260 sales tax credit by trading it to them. So my trip to Carmax was an hour waste of time (this time) since the Honda store paid the same without even knowing about the Carmax offer.

$20k is crazy low! Just for the hell of it, I just did the Kelley Blue Book on my 2008 2500HD Duramax Southern Comfort Conversion with 33K miles (conversion wasn't an option to choose so I just selected options as close as possible). The high trade number came back at $41,635 and private party sale is $42,603. Doesn't seem right that there is only a $1k spread.

One thing that hurts trade in Value to dealers is the ability for them to re-sell the vehicle if it wont qualify for factory certification.

Given that GM certified programs are for vehicles under 5 years or 50,000 miles, once they pass that mark the resale in the Dealer network become more competitive and harder to sell .

Most dealers now wholesale vehicles over 100k because they are getting hard to finance and harder to offer extended warranties on them. Dealers also figure reconditioning of those trucks at 3k due to common needs.

Yes your mileage gets a double knock .. But that is still the most popular HD truck being sold right now so pursue another (larger) GM dealer . You should be able to grab another 8k-10k

My family is in the car business , it's true, the miles are to high for there lot so they would bring there whole sale scab in to unload it. So they give it away to them because they stole it from you. The only thing I can tell you as a word of advice. Just remember if they give you 20k on trade that's 20 k less of taxable vehicle when you buy the next one. Do the math and see if it works for you. Good luck. As a end note, you got to admit that it's not as bad a a boat.

yeah good luck with that,,,you can program the IPC to any mileage you want,but give me 2 minutes with my scanners and I will tell you the actual miles ,,

Tell the dealer you`ll take it as long as you can get $15K off a new one

I am a car and motorcycle auctioneer and do about 180 auctions per year. We also have a small used dealership and often get called on trucks like this. I just did a Manheim Market report on your truck. Manheim is a company that is owned by Cox Communications and owns over 80 car auctions in the US. Their market report is a very current listing of what vehicles prices are at their auctions, transactions, locations, prices, condition, etc. Even with those miles, your truck should be over 30K with no problem. I'll take 2 truck loads of them at 20k a piece!! HaHa! I don't want to tick off any other dealers out there by revealing any "secret" info but about any inquiry on Autotrader.com or Cars.com or Craigslist or eBay will show you what they are are asking for that truck in a retail setting. Sounds like a nice truck, you should have no trouble selling it.

im already hating the new 17 fords . im jumping back from my 15 denali . the first day i can get my hands on on 17 f 450 in white and tan /black interior ... im hoping to get decent trade in .. ive got 9 k on it wont see many more till spring . 6months , 17 will be out hope i dont get killed ... them new fords, i just love the new look ... this denali has been sweet ass too .. hope not to get the coals stuck to me ...

It always scares the chit out of me to buy first year anything american. My wife's 07 Tahoe taught me quite the lesson on that. The 2011 Super Duty with the 6.7 first year was no gem either, but they had it pretty well ironed out by 2012. I do really like the new interior on the 17's, the jury is still out for me on the exterior until I can see one in person.

First thing that might be a problem in your situation is they will shoot you a low figure on trade in's when its over the phone. You will get a very low trade in value when it is quoted unseen. Was the quote from your regular salesperson or the used car manager who gives the trade in quotes to make his pocket full at the end of the month.

It's always better to get the salesperson involved because he wants to get your deal done so he can make a wiggle off you. He will try to get the most for you on the trade and work your deal.

Sell it to KBB, last I have heard they have not bought one car yet, lol.

Sucks to hear this but I have heard it before, try a different dealer and let them see it. Good Luck you wanna look at a new Ford, PM me.

We have miles registered with inspections anyway. It would show up somewhere

Black Book Trade In Value is $34,980.

So after 4 pages, the consensus is they were trying to get your truck for nothing. Don't give it away, used late model diesels are in demand by dealers.

What does the car-fax report show? If it has been smacked once or twice the dealers don't want them..

I've been having the opposite experience. I've been getting letters offering high trade for my truck if it is in good shape and has low miles (which it is and does). I figure they are just moving numbers around by offering high trade-in but charging more for the new truck than they need too. Dealers have a lot of leeway on pricing. The bottom line is what matters. I have had better luck at rural dealers. I'm surprised they would low-ball you like that if your truck is coming up as being worth quite a bit more in trade. That is a lot of miles though and if it's hard towing mileage then the truck could well be hard to sell. I would not buy a tow rig with that many miles. Good luck though. Try other dealers, especially one in the boondocks. I'm not putting down your truck. A 2013 should still look like new and yours probably does.