Got a call from Steve Stepp the other day . He had heard about my boat and thought enough to take time to call me . Nice of him to do that for a guy that has never bought a new boat from them or anything at the factory .

Cool, I visited the factory during my trip from Bermuda a month ago, and i had great tour of the factory, and didn't even know that it was Steve Stepp giving me the tour until i was leaving..lol

But yes indeed he's a stand up guy..

You can't ask for a better group of people. Over the past year I've spent a lot of time at the factory while my boat was being worked on. Steve, Kim, Kenny and every one at the factory could not have been more accommodating. Building a great boat is important but genuinely caring about their customers as they do is not something you always see.

Steve, Kim and Kenny are indeed all very helpful and a joy to do business with.

All reasons I have been so loyal to the brand for about 20 years now .

Myself, been loyal for 22 years this year. Love the product and the owners. Bob

that sux, I hope they catch them.

Were did they steal it from?

The big news here is Markel Insurance still hasn't tried to settle yet . Went so long waiting for them that , I missed a summer of boating . When I asked thier attorney at my 6 hour deposition a month ago when I would get a check ? The response was no time soon , remember at this point I was already 60 days into this . Now the police arrested two suspects around 45 days ago . The motors were found not complete when recovered , seems that Markel has taken it on themselves to pick them up without asking or telling me . I have had a bad time with them to the point of needing to hire an attorney , miss a summer of boating , put up with a horrible customer service claim nightmare , and remember there is no end in sight . I want the rest of you to know what to expect if you have a claim with Markel . For the record , I have no criminal background , no boat payments and no money problems . However I do have a claim that is going to be coming up on 120 days thanks to my friends at Markel . Can you tell I'm like in shock and awe of how they do business with someone who has been their customer for years . Insurance buyers beware !!!!! Oh yeah they also cancelled my policy ..........

Damn, it sounds like this may need to be moved to "Beware and Stolen"

is your agent helping any?