otis311

Does anyone happen to have Baja's Customer service # handy ?? I have an issue that needs to be taken care of quickly with them

Thanks

Bob

Dock Holiday

Go to their website, dial the main number and ask for customer service or warranty.

Worked for me last year and I received good prompt service.

Good Luck

otis311

Thanks Doc, Called and got a phone call back

We will see how they handle my "issue"

H2Xmark

what kind of problem are you having??? nothing real bad I hope

otis311

No, nothing bad. I have the boat at Innovation Marine getting some drive work done and my Broker at Suncoast noticed alot of corrosion on the drives considering this was a fresh water boat. There is a 3 yr warranty from Merc guarding against this problem so I had Innovation call Merc to get this covered. Merc denied the claim due to Bajas poor installation procces.

Baja was a little short on there wiring of the Mercathode system and spliced a wire that burned out. Also they wired the system to the battery switches so that when I turned them to off it shut down the system.

NO GOOD !! Baja is going to have to make good on this one or Im going to throw a fit

Customer service from Baja stated to me that they install to Mercs specifications ! what do you think, does that sound like quality work to mercs specs to you ??

I wonder how many other boats systems are wired the same as mine ???

Ironmanwb

I have a 2001 302 that I bought new in june of 2002. It is also a freshwater boat and I have a huge amount of corrosion for a two year old boat. My boat is at the Baja Factory getting work done right now and one of the issues that I am trying get addressed is the corrosion issue. Keep me posted about what they do thanks

H2Xmark

wow, it is easy to get in a hurry and hook up a wire in the wrong slot are not get a good cennection on a connector, Baja should make good on there install screw up. my 29 outlaw is a 97 model and there is really no noticeable corrosion to speak of

TEAMBAJA

Where exactly was the corrosion?

otis311

I just got a call from Allen at Baja. The are going to cover everything. I want to thank him for being a stand up guy and doing the right thing. They are covering the costs to re-wire the whole system, repaint the gimbals and housings and replace the casings on the drives. Not a cheap fix !! Also going to repaint the Kplanes.

I have owned many different brands of boats thru the years, and even currently own a TopGun, and have never had this good of sevice thru the manufacture

I would buy another Baja in a heart beat

otis311

Did I mention that the boat is for sale in the classified section. You wont find a cleaner 2001 for such a low price

$69,900.00

Give me a call

Bob 518 361-0811