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Konrad Customer Service

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Old 11-03-2006, 07:46 AM
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Thumbs up Konrad Customer Service

As you know I am converting my TRS Mistress to Konrads. After completing the simple install, I was told that the U-Joints that were installed on my package were not the right size. Kurt (Biggus) from Konrad who I met at the Seneca Lake Poker Run last year. Came to my house 12+ hours away, spent the day, pulled the drives, installed the U-joints and re installed the drives. Only took a couple of hours, but now I know they are %100 correct. It's going to be a long winter.

I just want to thank Konrad for working everything out. And standing by the product. They rectified it in a day, and had it fixed in a week.

Great to find manufactures and companies standing behind there product and getting things done, especially in the boating business. Hats off to KONRAD. Offshore members will be making the switch!!!
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Old 11-03-2006, 07:49 AM
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Default Re: Konrad Customer Service



Impressive
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Old 11-03-2006, 07:57 AM
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Default Re: Konrad Customer Service

I'm sure that Merc would have done the same thing!!!

Kudos to Konrad!!!
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Old 11-03-2006, 08:16 AM
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Default Re: Konrad Customer Service

Biggus is heading to Key West this weekend.
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Old 11-03-2006, 09:19 AM
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Thanks for the kind words Kurt! It was a pleasure doing business with you. Next spring when you're ready to test props look me up.

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Old 11-03-2006, 09:22 AM
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Default Re: Konrad Customer Service

Way to go Konrad hearing stuff like that makes you want to do business with company's
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Old 11-03-2006, 10:43 AM
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Default Re: Konrad Customer Service

Kurt (Biggus) and I had a great time. Shooting the Sh*t about boats and thinking about next season. I guess I am going to start out running 26" 4 blade Bravo I's and start from there. At least when I push the sticks, I won't have to worry about the drives grenading. Good bye TRS.
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Old 11-03-2006, 03:49 PM
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Quote:
Originally Posted by cigrocket
Biggus is heading to Key West this weekend.
I'll buy the first round at Ricky's Kurt.
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