Deals like this are what make me apprehensive of forum swap shop purchases and especially sales.
3rd party escrow services will always place priority to the buyer as it should be.
But, and this is a big but, they don't know when the buyer is stretching the truth and the payment is stopped.
Then the burden of proof is up to the seller.
I was burned once and that was all it took.
I slammed him on the board and flushed a couple of Benjies as a lesson learned.
MF'r got what he stole from me for free even though it was completely as described w/pics on the thread.
I could still utilize the service as a buyer but refuse to as it would be wrong to be so one sided that to protect myself I use it only for protection from my seller.
I won't pick sides here but if an older NIB product came to me and was dirty, missing parts, and appeared to have been previously installed I'd have done the same by stopping the funding of the seller until resolved.
I sincerely hope you gentleman work this out.

See ya,
Kelly

Ok, I NEVER HAD THE $200 that Rich keeps saying I had. All I have, is a DOA inverter that is not complete and doesn't work. A paypal was filed when I saw the item was clearly incomplete, and not NIB as advertised. HE WAS NOT AROUND FOR 2 WEEKS TO CONTACT . They ( paypal ) HOLD funds and encourage the parties to work it out. When they do, they release the HOLD. If you ADVANCE the resolution and request to a CLAIM, they ( PAYPAL ), make the decision who gets what. This resolution was allowed to EXPIRE . Had I allowed it to advance and won back MY $200, I would certainly sent him back his inverter. If you take as much time to read the narrative between us, as you have to treat me like ****, perhaps you would understand. There were around 50 responses to Riches bashing post. Around 20 didn't get it, and all the rest said I am the azz, avoid the guy, commander got screwed ect ect. HE SOLD ME A NON WORKING, IMCOMPLETE ITEM, AND I WANT MY MONEY BACK. How in the hell is that my bad ??? Rick Sander has my $200, and you don't see any attempt on his part here or anywhere else to make it right. He just keeps stating I stole from him, and you all buy it. Thanks to the guys ( all 2 of you ) that responded as a voice of reason, instead of blind bashing, without knowing the facts. If you bother to read the pm's, Rick is not an innocent angel on this deal. He forgot, or won't admit he said he was going to send out the control panel, and never did. ( read it ) What surprises me the most is that 50 people responded to the bashing, and only a couple, after the facts of the deal were posted. If the thing were even close to NIB , I would pay the return shipping, but it's SO bad. It just doesn't sit as fair with me.

Just met Rich a couple weeks ago, but I bet if you let anger aside, called him on the phone and worked it out privately, you both could consider it a win.

No dog in this fight, but he shouldn't have to call the guy and beg him to make it right. I bought my last boat sight unseen and never spoke with the broker or owner on the phone. This isn't 1950s anymore, leverage technology

For me, it is simple, refund his money and he sends the unit back...easy.

All this BS does is cause more people not to want to sell and more not to want to buy. Sad.

Thanks for being a voice of reason. Refund the money, and I send the unit back .
It has always been that simple.
Thanks,
Dale

Sit in driveway, call popo with thief of services. PoPo shows, you give them all the paperwork. PoPo goes and give personn bill and tells them to pay or he will write up a thief report. Once you leave you are screwed.

Your absolutely correct
I hate reading threads like this and the others like it.
It does way on my mind when I'm searching.
It's just that we all like good deals and never hear about the good transactions.
I've been blessed as the few things I've bought and sold on this board have been solid.
I'm certain that y'all can work this out.

See ya
Kelly

Do you want know what the real PoPo say????

Its a civil matter, Work it out or take it to civil court. Its not a police matter.

This site by far has more deals gone bad than any other site I have frequented over the years that I have bought/sold parts on. I've bought/ sold a couple of small ticket items on this site without issue. I have to say I would not buy/sell any larger ticket items. Too many donkey punches in the ol' brown eye. I also take all this, "he's a great guy" chatter with a grain of salt. Anyone that has been around for 10 or more years knows there have been several "he's a great guy" guys that in the end were anything but great guys. Not saying that is the case here as I know neither party. A handful of guys saying someone is great doesn't mean shat in my book. A person's actions dictate my views on said person.

Hope this all gets resolved to everyone's satisfaction soon.

He may be great guy, but he still has my $200, and I have his " NIB Xantrex Inverter".. If one of you bashers need an inverter, $200 shipped.
IT"S SIMPLE RICH, REFUND MY MONEY, I SEND YOU BACK THE INVERTER, we're done.