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Marine Inovation Sucks

Old 09-13-2005 | 10:05 AM
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Default Re: Marine Inovation Sucks

they gave me a motor 4 months out of warranty and also I was not the original owner ...However .. I have heard of several problems with motors ... that they would fix ...which means pulling motors ect ....I would proob not use them either ...
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Old 09-13-2005 | 02:30 PM
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Default Re: Marine Inovation Sucks

Originally Posted by offthefront
Unfortunately I don't think you will be able to get someone to tell you why the Valve broke ..... I had a bent Valve on a 454 ...It was a Jasper motor out of warranty by about 4 months ....my shop repaired the motor and 10 minutes into the first run the same valve bent again ....we contacted Jasper and they stepped up .... sent me a new motor ...said to send the broke motor back and if the could find something wrong that they would pay the labor for the swap .. regardless they paid for the motor ...They said they could not find anything wrong with the motor ...said they suspected over reving ....which I know did not happen .. At least they stepped up with the motor ....

Offthefront, At this point i don't care why it broke alls i know 130 hrs there should not be broken valves unless the valves are bad, Merc should be stepping up here IMHO, I am hearing from a "Reliable" Engine builder that they use cheaper valves and unless all are replaced even on the good motor it could happen again, We had a guy at the marina with a 35 sonic with 575 sci's, He broke a valve, the motor was ot of warranty and merc sent along a new long block, Alls i want is somebody to step up here weather it be merc or MI thats what warrantys are about they cover everthing else with the motor but the broken valves
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Old 09-13-2005 | 07:22 PM
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FD .... I'm on your side ...someone needs to step up .... Have you contacted the dealer that sold you the boat ? ... I'm thinkin him ...Formula or Marine innovations needs to wake up ... Aslo I would go back to Formula ...... If they still wont step up .... we could probably get 50 or so Formula owners to give em a call ....and ask if thats the way we ALL will be treated ....
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Old 09-13-2005 | 07:38 PM
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Originally Posted by offthefront
FD .... I'm on your side ...someone needs to step up .... Have you contacted the dealer that sold you the boat ? ... I'm thinkin him ...Formula or Marine innovations needs to wake up ... Aslo I would go back to Formula ...... If they still wont step up .... we could probably get 50 or so Formula owners to give em a call ....and ask if thats the way we ALL will be treated ....

Offthefront, I am hopeful that there is a happy ending to all this, I agree with you, We may have to use the power of the formula board to resolve this so nobody else has to go thru this ridiculos process, We all are buying the boats from formula on the assumption of having the warraty in place if something goes wrong you have some protection, Jeff

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Old 09-13-2005 | 07:47 PM
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Patience guys. There are things afoot with big time forces at work. Chill a little and we will see what transpires. I don't ask you to trust me,I ask you to wait. Robert
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Old 09-13-2005 | 08:14 PM
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Originally Posted by Magicfloat
Patience guys. There are things afoot with big time forces at work. Chill a little and we will see what transpires. I don't ask you to trust me,I ask you to wait. Robert

Robert, I will show some patience, Jeff
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Old 09-13-2005 | 08:25 PM
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312
i spoke with daryl @ formula on monday a.m. early he said they had gotten on friday like magic said give a little time and don't use that "L" word with merc or MI when that happens they will be done and off to court you will go. and i don't of any lawyer repairing a motor. only padding his pocket book.
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Old 09-13-2005 | 08:29 PM
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Originally Posted by formuladude312
We all are buying the boats from formula on the assumption of having the warranty in place if something goes wrong you have some protection, Jeff
It's alot of the reason I bought (a new) Formula myself. The 4 additional years of protection against a major failure. I'm not going to nickel and dime them (MI), but a major mechanical failure due to no fault of my own...I was counting on being cared for.
Deductable, and "once only covered" be damned...it still meant alot to me.

The powers that be need to understand how much it means for the coverage to be real,
and without hassle.

These stories worry me, make me second guess the reasoning of "Formula Guard" meaning so much in my purchase decision, and leave me feeling naked when I thought I was in warm swaddling clothes.
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Old 09-13-2005 | 08:49 PM
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We will see how this plays out. In the meantime I must disagree about MI not paying retail. I filed a claim yesterday for a trim sender on a 4 year old 330SS. One hour later they approved $454. I found a Merc claim a week ago for the exact same job on a 271,$261. I like to deal with MI. They pay me full labor rate,retail on parts,and $95 per claim as a "Service Assist". Sure,they try to back out here and there,but overall it is good for the dealer and the customer in most cases. Let's wait and see how this plays out.and if they don't step up I will be the first one to take them to task. Patience
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Old 09-13-2005 | 09:10 PM
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Originally Posted by recovering
312
i spoke with daryl @ formula on monday a.m. early he said they had gotten on friday like magic said give a little time and don't use that "L" word with merc or MI when that happens they will be done and off to court you will go. and i don't of any lawyer repairing a motor. only padding his pocket book.
Recovering And Magicfloat, The "L" word has not been used by me to either merc or MI, I own my own company and am well rehearsed with dealing with lawyers and contracts, I am willing to wait and see how this plays out.

Lawyers are the last resort, At this point the season is gone for me here in Maine, but i dont want this dragged out over months either, So far all the responses i have had from the partys involved have been negative and that is why i am bitter at this point.

I will sit back and see how this all shakes out, Like i said earlier, Warrantys are whats making the sales for formula, but if these warranty companys are not paying claims, then Formula needs to align themselves with somebody else, Jeff
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