91 Fever
#2
Registered
Joined: Jun 2011
Posts: 2,347
Likes: 4
From: Thousand Islands area
oh man i broke a lip off of mine and it was tough. Do you have the smoked straight windshield. If so those peices are straight and you can probably go to a glass place and have them make you a new one. As for fountain good luck with that one.
#6
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Joined: Jan 2008
Posts: 2,357
Likes: 2
From: San Diego
#7
Thread Starter
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Joined: Sep 2011
Posts: 389
Likes: 0
From: Moscow OH.
Ordered window 8/7 recieved the new one 8/23. Left on the front porch by UPS . With 2 big Orange stickers inspect before accepting. Opened one of the poorest packed parts I have ever bought and yes it was broke. Took pic's sent them to Gail at Fountain , called twice on Friday. Waited until Monday night still no reply. Filed a claim with UPS 8/27.
This just SUCKS
Customer service
This just SUCKS

Customer service
#10
Thread Starter
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Joined: Sep 2011
Posts: 389
Likes: 0
From: Moscow OH.
UPS says it was poorly packed for shipping call the shipper. I called all day Thursday, finally 4pm someone answers the phone tell them why i'm calling. He tell's me everyone is gone until Tuesday and hangs up. Fed up I called my credit card company , Now they will take it up with Fountain Tuesday.
I know it is not the best situation at fountain But you would think they would be working to keep what they have.
I know it is not the best situation at fountain But you would think they would be working to keep what they have.



