Do YOU Like the new look of OSO?
05-22-2013 | 07:58 AM
#372
Registered
Joined: Jun 2005
Posts: 8,410
Likes: 797
From: Central IL
Think about it this way, you have a resteraunt, a very large portion of your customer base is regulars. You completely redid your establishment without asking your loyal customer base for significant input or warning. Now the table talk between the regulars is that THE REMODEL WAS A FAILURE. Your answer is that your looking at new lamp shades and different steak sauce. Do you understand your customer base? These patrons of yours are predominatly type A successful people who are used to getting what they want, when they want it and how they want it. Your customer base dines on steak, they are not your dollar menu koolaide drinking sheep. Treating them as such will leave your customer base feeling disrespected, trivialized and insignificant. These people like fine dining and your trying to feed them cold French fries and now telling them that your trying to get them an extra packet of ketchup. have you read any of the multiple page threads here Mr. Corporate IB? The general jist here is that these customers of your venomously attack anything but exemplary customer service. You customer service is lacking. Im not sitting here bashing, I am offering you reality.
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05-22-2013 | 08:01 AM
#374
Member #154
Joined: Oct 2000
Posts: 8,008
Likes: 1,088
From: SW CT & Long Island Sound
I'm not going to make a giant issue out of this change, but it is certainly nowhere near as easy to peruse the threads you want to view on the forum pages. Overall, not a fan, but I'm not going to over react or go away like some others. Puhleese...it's a message board, I don't see this many people upset at our broken government.
05-22-2013 | 08:03 AM
#375
Registered
Joined: Oct 2007
Posts: 8,439
Likes: 94
From: yorkville,il
Think about it this way, you have a resteraunt, a very large portion of your customer base is regulars. You completely redid your establishment without asking your loyal customer base for significant input or warning. Now the table talk between the regulars is that THE REMODEL WAS A FAILURE. Your answer is that your looking at new lamp shades and different steak sauce. Do you understand your customer base? These patrons of yours are predominatly type A successful people who are used to getting what they want, when they want it and how they want it. Your customer base dines on steak, they are not your dollar menu koolaide drinking sheep. Treating them as such will leave your customer base feeling disrespected, trivialized and insignificant. These people like fine dining and your trying to feed them cold French fries and now telling them that your trying to get them an extra packet of ketchup. have you read any of the multiple page threads here Mr. Corporate IB? The general jist here is that these customers of your venomously attack anything but exemplary customer service. You customer service is lacking. Im not sitting here bashing, I am offering you reality.
05-22-2013 | 12:01 PM
#379
VIP Member
Joined: Feb 2003
Posts: 18,696
Likes: 201
From: North Carolina
Goin' Typo...
Long line lengths are hard to read-
you lose your place during backsweep.
Until they get all the tweaks in,
you could reduce your browser window on desktop to make it easier to read.
Also, serif faces are easier to read at small sizes.
books are printed in serif fonts because the serifs help your eye move more smoothly from one letter to the next.
This is Georgia.
you lose your place during backsweep.
Until they get all the tweaks in,
you could reduce your browser window on desktop to make it easier to read.
Also, serif faces are easier to read at small sizes.
books are printed in serif fonts because the serifs help your eye move more smoothly from one letter to the next.
This is Georgia.
