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Pier 57 surveyor

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Old 12-22-2013 | 04:26 PM
  #31  
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From: Chicago
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Originally Posted by chris302
Fact is they LIED to me, and if you read all the posts I'm not the only one! It does not matter if it is 1 month or 5 years later, they lied and I called them out on it. Their reputation is not what it used to be. If you're going to do business that way, you deserve to be called out on it. End of story.
Sorry you feel we lied to you about your 84 402 Formula. We gave you all the information (what you read and posted in description) from the seller. The boat was sold on consignment and the seller used his own engine builder to do the work and then brought motors to us, none of the engine, drive or trans work was done or contracted by Pier 57. I gave you the seller name and email so you could make contact with him but I have not heard from you or him so I am not sure where that stands but you continue to beat our business up over a boat you bought two years ago, used and now 22 months later you are unhappy and want to vent a little. Again, our apologies but even if the boat were brand new, it would only have in most cases a one year warranty on the motor. We are not sure what happened over the course of the past 22 months with boat but we were never made aware of one problem.

This was a lot of boat and trailer for less than 28K and we did the best we could at the time of the sale to assist you. We do reccomend every consumer get a structural and mechanical survey on boats they purchase.

When you bought the boat almost two years ago, the boat ran fine prior to delivery and we assume it ran fine up until recently. Again, we are sorry that now you feel you have been done wrong and are upset with us.

Yes, there was a re: from another customer on this thread that had an issue, I not only offered to fix what was a minor problem for him but offered to help with airfare. We are human and make mistakes and have good willed many of things over the years to the more than 1400 customers we have which many are on this board.

In this case, there was nothing we could do.

Regards,

Scott Sjogren

Pier 57

www.pier57.com
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