Headliner problem/question
#71
Gold Member
Joined: Feb 2003
Posts: 310
Likes: 0
From: Carlsbad, CA
Ask Formula to supply you with a roll of the headliner material (Ultraleather) at cost. They were willing to provide me the material at cost (still pretty expensive but helped somewhat). They also suggested that I might use an alternative material used elsewhere in their cabin which was much less expensive (normal vinyl). I think it would look fine with the normal vinyl. I think it'd cost a grand labor to have it done. I went ahead and did this. Bit the bullet so to speak. Glad I did. Good luck.
#72
Registered

Joined: Jun 2010
Posts: 4,806
Likes: 891
i hate to say it but i have had the same customer service experience with formula...i called and left multiple messages. i waited a week and no response. i called again and finally connected with someone who wasnt the receptionist. even then i still didnt get the info i was looking for...it was useless and a waste of time. hope things work out for you.
#73
Registered
Joined: Aug 2007
Posts: 350
Likes: 1
From: Connecticut
Formula responded pretty quickly to my email. I do not know how much material I need. I guess I can figure that out when I take it apart.
Sorry about that. 54" is the width of roll.
Scott
-----Original Message-----
From: Randy Raines [mailto:[email protected]]
Sent: Thursday, August 26, 2010 8:50 AM
To: Scott Smith
Subject: RE: Customer Service - headliner
How wide is the material. I other words how many yards do I need?
-----Original Message-----
From: Scott Smith [mailto:[email protected]]
Sent: Wednesday, August 25, 2010 4:23 PM
To: '[email protected]'
Subject: FW: Customer Service - headliner
Randy,
Part information is as follows:
9035 FABRIC U-L HP PLAT#5665 W/FOAM $ 123.58 per LY
You will need to drop the center panels by taking the screws out of the
lights. I believe side panels also require the hatch rings to be dropped.
You may also have to drop the side valances in the main cabin. In order to
do that, I believe there is a cross valance at the foot of the V-berth. If
you are in the V-berth looking aft, you should see some finish washers and
screws. You should be able to drop part of that valance and facilitate
dropping V-berth panels, plus I believe that loosens the front end of the
side valance for the main cabin, allowing you to pull it sideways to
completely pull it out--it is secured with a stud at the front end which
goes into the cabinet forward.
Hope that helps.
Best regards,
Scott Smith
Formula Technical Assistance
-----Original Message-----
From: Randy Raines [mailto:[email protected]]
Sent: Tuesday, August 24, 2010 5:13 PM
To: Customer Support
Subject: Customer Service - headliner
1999 382 You know the story. How much is new headliner material and do you
have any instructions?
Sorry about that. 54" is the width of roll.
Scott
-----Original Message-----
From: Randy Raines [mailto:[email protected]]
Sent: Thursday, August 26, 2010 8:50 AM
To: Scott Smith
Subject: RE: Customer Service - headliner
How wide is the material. I other words how many yards do I need?
-----Original Message-----
From: Scott Smith [mailto:[email protected]]
Sent: Wednesday, August 25, 2010 4:23 PM
To: '[email protected]'
Subject: FW: Customer Service - headliner
Randy,
Part information is as follows:
9035 FABRIC U-L HP PLAT#5665 W/FOAM $ 123.58 per LY
You will need to drop the center panels by taking the screws out of the
lights. I believe side panels also require the hatch rings to be dropped.
You may also have to drop the side valances in the main cabin. In order to
do that, I believe there is a cross valance at the foot of the V-berth. If
you are in the V-berth looking aft, you should see some finish washers and
screws. You should be able to drop part of that valance and facilitate
dropping V-berth panels, plus I believe that loosens the front end of the
side valance for the main cabin, allowing you to pull it sideways to
completely pull it out--it is secured with a stud at the front end which
goes into the cabinet forward.
Hope that helps.
Best regards,
Scott Smith
Formula Technical Assistance
-----Original Message-----
From: Randy Raines [mailto:[email protected]]
Sent: Tuesday, August 24, 2010 5:13 PM
To: Customer Support
Subject: Customer Service - headliner
1999 382 You know the story. How much is new headliner material and do you
have any instructions?
#74
Registered
Joined: Sep 2010
Posts: 20
Likes: 0
From: Middlefield, CT.
So a 2006 $300,000 boat under warrenty would not be covered for this headliner issue?????
OH man I am not liking this at all, I am VERY anal about my stuff and if I was bisting my butt to keep my boat nice and the headliner started to come down I would be ripped.
Has anyone posted this thread in an email to Formula?
OH man I am not liking this at all, I am VERY anal about my stuff and if I was bisting my butt to keep my boat nice and the headliner started to come down I would be ripped.
Has anyone posted this thread in an email to Formula?
#75
So a 2006 $300,000 boat under warrenty would not be covered for this headliner issue?????
OH man I am not liking this at all, I am VERY anal about my stuff and if I was bisting my butt to keep my boat nice and the headliner started to come down I would be ripped.
Has anyone posted this thread in an email to Formula?
OH man I am not liking this at all, I am VERY anal about my stuff and if I was bisting my butt to keep my boat nice and the headliner started to come down I would be ripped.
Has anyone posted this thread in an email to Formula?
I'm pretty confident that Formula would cover this under warranty for a 2006 if the boat has been maintained properly. I have not heard of any of the newer models having this headliner problem.
#76
Registered
Joined: Nov 2009
Posts: 22
Likes: 0
From: Lower Hudson Valley
Formula does not manage the warranty. For a 2006, your Formula Guard coverage is managed by Interstate. These guys are experts at finding any reason to deny a claim. I bought my 2006 this year with one year remaining. It was worthless. Every claim denied.
#77
Ben Diss sorry to hear that it did not go well for you, I had a different experience and thus feel better about Formula and their warranty coverage but that was back about 5 years now so it may have changed.
#78
Registered
Joined: Jan 2009
Posts: 8
Likes: 0
From: Phila, Pa
#79



