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Help with Fountain Factory

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Help with Fountain Factory


Old 05-21-2002, 06:52 PM
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Candyman has passed those service numbers out to all of us, and we never get calls back. Were all busy, but during my busy times of year I dedicate two half to hour periods everyday just to return phone calls. Nothing makes people more upset than no call back. Even if you don't half an answer, call back and say " I dont know yet". Least the customer is connected to his problem.

And concerning who builds what; There is not hardly a race circuit that exists that doesn't have specialty companies building Name Brand Manufacturers race day machines(Skater just happens to be one of the few that do both). I know Dale Jr.'s car isn't built by GM, along with supercross, Jet Sports, SuperBike, Rally, Indy, Le Mans, Touring, on and on. That is the nature of racing, that's why most cant afford to do it.

But, after all the whinning, there are allot of nice boats in the water, but most will agree that fountains have gorgeous lines. The 42 mourned up looks like its going a hundred.
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Old 05-21-2002, 07:17 PM
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Location: Toms River, NJ
My Boat: 2004 36 Concept
Posts: 2,740

Fountain Powerboat Industries, Inc. Reports Third Quarter Results

WASHINGTON, N.C.--(BUSINESS WIRE)--May 15, 2002--Fountain
Powerboat Industries, Inc. (NASDAQ:FPWR), a leading manufacturer of
high performance sport boats, fish boats, and cruisers announces
results for the third quarter ended March 31, 2002.

Sales for the quarter were $10.8 million, up from sales of $9.97
million for the same quarter in the previous fiscal year. Gross
margins were improved by over $214,000 from the same quarter of the
prior year. The net loss was $189,152 for the quarter ended March 31,2002, compared to a net loss of $10,629 for the same quarter in fiscal 2001.

Company CEO Reggie Fountain commented, "Although it has been a
difficult fiscal year, the Company is on the way to improvement with
current sales order backlogs through September 2002 for some units. In
addition, we are seeing healthier margins from an improved sales mix.
Dealer inventories continue to improve, with current counts down 35%
from last year. The Company projects fourth quarter progress will
reflect these positive trends."

This press release may contain forward-looking statements
projecting, forecasting, or estimating the Company's performance and
industry trends. The achievement of these projections, forecasts, or
estimates is subject to certain risks and uncertainties, which include
general economic and industry conditions that affect all businesses,
as well as matters that are specific to the Company and the markets it
serves. Actual results and events may differ materially from those
projected, forecasted, or estimated. The Company assumes no obligation
to update the forward-looking statements or to update the reason
actual results could differ from those contemplated by such



For The Three Months Ended For The Nine Months Ended

March 31 March 31

---------------------- -------------------------

2002 2001 2002 2001

----------- --------- ----------- ---------

NET SALES $10,811,769 $9,966,147 $ 25,815,637 $32,491,111

COST OF SALES 8,590,960 7,960,103 23,502,544 27,557,859

------------ ----------- ------------- ------------

Gross Profit 2,220,809 2,006,044 2,313,093 4,933,252


Selling Expense 1,617,884 1,313,178 3,477,197 4,225,376

Selling Expense-

related parties - 38,692 - 196,067

General &

Administrative 564,133 491,473 1,527,639 1,969,170

------------ ----------- ------------- ------------

Total Expenses 2,182,017 1,843,343 5,004,836 6,390,613

------------ ----------- ------------- ------------


(LOSS) 38,792 162,701 (2,691,743) (1,457,361)



Other Income

(Expense) (225) 16,867 15,298 1,654,400

Interest Expense (319,101) (125,548) (734,706) (656,216)

------------ ----------- ------------- ------------


BEFORE TAX (280,534) 54,020 (3,411,151) (459,177)


EXPENSE - - - -


(BENEFIT) (91,382) 64,649 (1,297,705) (114,186)

------------ ----------- ------------- ------------

NET INCOME (LOSS) $ (189,152) $ (10,629) $ (2,113,446) $ (344,991)

=========== =========== ============= ============


PER COMMON SHARE $ (.04) $ (.00) $ (.45) $ (.07)

=========== ========== ============ ============


Fountain Powerboat Industries, Inc., Washington

Hannah Hale, 252/975-2000

SOURCE: Fountain Powerboat Industries, Inc.

Today's News On The Net - Business Wire's full file on the Internet
with Hyperlinks to your home page.
URL: http://www.businesswire.com
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Old 05-22-2002, 12:12 AM
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Location: Tinley Park, IL
My Boat: 1997 35' Fountain
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I'm glad to see your getting the boat back. The wheel that squeaks the most gets greased. I'm also glad someone at Fountain took notice of this thread. Hopefully they will do a search in the Fountain section and see all of the good things we use to say about customer service. Most of the Fountain members on this board have had excellent dealings with the factory in the recent past. Hopefully things will get back to normal for them and us.

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Old 05-22-2002, 10:12 AM
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Location: madison, wisc. USA
My Boat: 98 Fountain 35' w/ KE800SC MERC IIIs
Posts: 219

I have been in contact with Waytt Fountain.

He has been apologetic, courtious and helpful. Jeff Harris has still never called me back so I don't know what his story is and I let Wyatt know how I feel about Jeff Harris's follow-up. Busy or not we all return calls; it's a part of doing business; especially when that business has $200,000 of my property.

However Steve Harrelson has been picking-up the phone when Jeff doesn't answer. Steve has been most helpful. He has been giving me updates every other day on the progress of the boat and so far It looks like it will be done on the MAy 30th date.

As for the stringer... Upon pulling the engines for a freshen-up at KE I had my rigger check the boat for integrity. He found that the "stiffening stringer under the engine had a crack. The is a 4 foot stiffener not a main stringer. He did not feel that this was a major structual problem infact he was willing to do the repair himself. I felt the job would best get done at the factory. I have further questioned Jerry about his inspection of the stinger and he felt it was minor but if the engines are out get it done. He was being fair here because he is more of a Cig/Apache fan.

Wyatt and Steve at Fountain have assured me that the boat will get a complete "going-over" and will look like a brand new boat when done. They have heard about this thread and feel it neccessary to satisfy me. They have convinced me that they have their best glass men on the job. I think the workmanship at the Fountain factory is going to be first rate. It is the Foutain factory afterall and love 'em or hate 'em they know what they are doing. At this time I am happy. I'll keep everyone posted and thanks again for the advice It has been helpful.

Jeff Harris I am still waiting for your response and I hope it is an apology.
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Old 05-22-2002, 03:09 PM
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Glad to hear they are finally taking care of the situation.

LMAO "the've heard about the post" I bet they have! Hope the shareholders have as well!
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Old 05-22-2002, 05:44 PM
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Thumbs up Joe900sc...

Glad to hear the good news...
After all you have been through, they should have the boat delivered to you.... you shouldn't have to go and pick it up...
Best Of Luck...
(What you see, is what you get!)
"Live every day to it's fullest for you give a day of your life to it."
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Old 05-22-2002, 11:49 PM
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Good Deal! Hope you get it back soon.Summeris coming quick!
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Old 05-23-2002, 01:20 AM
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My Boat: 1997 35' Fountain
Posts: 5,242

Originally posted by joe900sc

Jeff Harris I am still waiting for your response and I hope it is an apology.
I'm glad the factory is finally finishing your boat. I am also happy to hear it wasn't one of the main stringers.

I hope you get the satisfaction of Jeff doing the right thing and calling you. A phone call could have prevented this whole thread.

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Old 05-23-2002, 11:54 AM
Secret F233
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WOW...Glad to hear you got it worked out BUT Broken Stringers, Stress Cracks, Failing Customer Service... To think I used to boast & recommend Fountain Products ........ & the cowards can't even stand up on the board & try to renew the faith....man what a shame

Looks like Pantera just moved into my #3 spot.... good job JO...
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Old 05-23-2002, 11:59 AM
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Location: Dallas, TX
My Boat: 2000 Eliminator Eagle 340
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Great to hear Joe!!! It sounds like everyone finally got back from the races.

Good luck throughout the rest of this. And BTW, I'm sure you'll enjoy your new APACHE!!! LOL!!
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