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Faria Customer Service...

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Old 05-09-2003, 04:53 PM
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Thumbs up Faria Customer Service...

Excellent.

The 'deductable' for fixing my guage was $42.50. My Tach had gone bad, needle became fixed over the winter. I overnighted it to them on Monday, and they had it Tuesday. I spoke with Irene and Ted at Faria. Irene stated they ship everything USPS Priority, and she would do her best to get it back to me by this weekend. I also asked if she could help me get my hands on a blank guage insert, so I could re-install my depth sounder, as the old blank was showing wear and cracking. She said, "I think I can come up with something."

Low and behold, this afternoon my new Tach showed up, and along with was a brand new blank guage.

I had to give a shout to the folks for taking care of me. I paid for the service, and I'll be damned, I actually got it!



Thanks Dave M for the pointer on going to them directly.

http://www.faria-instruments.com/index-new.html

Last edited by Sydwayz; 05-09-2003 at 04:56 PM.
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